Graduate Admission Counselor - Heller College of Business
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Posting Details
Position Information
Position Title Graduate Admission Counselor - Heller College of Business
Category Administrative
Position Number
Posting Number S0001390
Location Hybrid - Chicago
Open Date 08/25/2026
Close Date
Open Until Filled? No
Job Type Full-Time
Working Hours
Position Summary Do you enjoy helping prospective students explore their goals and identify the graduate program that can help them get there? Are you energized by relationship building, problem solving, and working collaboratively to grow enrollment? Roosevelt University, with campuses in downtown Chicago and Schaumburg, is seeking a Graduate Admission Counselor supporting the Heller College of Business. This role will support recruitment and enrollment across the College's graduate portfolio, including master's programs, the Executive Doctor of Business Administration, and graduate certificates, while building strong relationships with prospective students, faculty, program directors, and external partners.
This hybrid position is expected to work on the Chicago campus three days
per week, with some flexibility based on recruitment and enrollment needs.
This is a full-time, exempt position reporting to the Assistant Director of
Graduate Admission.
Primary Responsibilities:
Guide prospective graduate business students through the application and
enrollment process.
Meet with prospective students to assess academic eligibility, discuss
program offerings and career outcomes, and provide information about the
graduate student experience at Roosevelt.
Attend in-person and virtual events to recruit students.
Serve as an initial point of contact for post-admission processes.
Collaborate with academic affairs, Financial Aid Services, Academic
Advising, and other support offices to ensure a smooth onboarding
experience.
This is a full-time, exempt position reporting to the Assistant Director
of Graduate Admission.
The salary range for this position is $52,000-$54,000.
Roosevelt University offers many great benefits. Please review our benefits
in further detail by clicking this
link:https: // rooseveltu.touchpointsonline.com/
Title IX Contact Information:Federal Title IX policy requires that all
colleges and universities make known the contact information for the person
responsible for coordinating its efforts to comply with Title IX regulations.
At Roosevelt University, the Title IX Coordinator is Natasha Robinson. Her
office is located in the Auditorium Building of the Chicago campus, 430 S.
Michigan Avenue, AUD 476B. She can be reached at 312-281-3245 or
[email protected].
Do not contact this email address for inquiries about your job application; if
you have questions, you may email [email protected] .
Knowledge, Skills and Abilities Required
A Bachelor's degree required, master's degree preferred.
2-3 years of experience working in admissions, enrollment, higher
education, recruitment, sales, or a related field preferred.
Ability to manage relationships both externally and within Roosevelt
University.
Ability to establish and maintain effective working relations in a
multicultural environment.
Ability to navigate sensitive conversations with care and tact.
Demonstrated initiative and ability to prioritize and work independently.
Ability to engage and motivate prospective students throughout the
enrollment process.
Understands the landscape of higher education recruitment and can identify
obstacles, opportunities, and potential solutions.
Comfortable using data to monitor recruitment activity, identify trends,
and inform outreach strategies.
Ability to exercise considerable judgment and discretion when working with
admission counselors, prospective students and external partners.
Ability to demonstrate a commitment to service excellence by embodying
Roosevelt's core values, mission, and vision in every aspect of the role
working with students, faculty, staff, and visitors.
A positive and professional demeanor.
Experience with database systems (CRM and/or SIS) to input and access
individualized and general information related to recruitment and
enrollment.
Demonstrated proficiency in Microsoft Office Suite including Word, Excel,
and Outlook.
Valid driver's license and/or means to travel for recruitment.
Years of Experience Required 2-3
Required Education Bachelor's Degree
Certification/Licensure Required
Minimum Qualifications See Knowledge, Skills, and Abilities Required Section.
Preferred Qualifications
Master's Degree
Equipment Operated
Working Conditions Normal climate-controlled office environment is provided. Job is largely sedentary, but there is a need to move about the office and buildings frequently. Occasional bending, stooping, lifting, pushing and/or pulling is required (typically less than 10 pounds of weight or pressure). Regular use of desktop computer is required, calling for frequent hand/wrist movement and repetition. Moderate level of stress. Occasional travel within the local or regional setting may be required.
Priority Application Instructions
Departmental Contact Information
Essential Job Functions
Duty and Responsibility Recruitment and Program Portfolio Management:
Understands and promotes the programs and services offered that enhance
the value and mission of Roosevelt University.
Identifies, recruits, and admits prospective students in a designated
market.
Manages recruitment for a portfolio of Heller College of Business graduate
programs and develops relationships with corporate, professional, and
community partners to grow the prospective student pipeline.
Monitors recruitment and enrollment activity for assigned programs and
develops strategies to support program-specific enrollment goals
Creates new opportunities for information sessions and admissions events
Identifies and develops new recruitment opportunities, partnerships,
events, and lead sources for assigned programs
Conducts outreach by email and phone with prospective students, corporate
and professional partners, alumni, and other external organizations.
Participates and/or assists with on-campus recruitment events and visit
opportunities, occasionally including the Schaumburg campus.
Participates in off-campus events and visit opportunities to meet and
engage with prospective students.
Collects prospective student contact information, works to input leads
into CRM.
Percentage Of Time 50
Duty and Responsibility Application Management:
Manages the application pool for assigned graduate programs.
Provides guidance and pre-advising to prospective students to determine
potential enrollment status, appropriate program, location, and delivery
method.
Reviews applicant credentials and makes admission and merit scholarship
decisions in accordance with University and program guidelines
Percentage Of Time 15
Duty and Responsibility Relationship Building:
Counsels' prospective applicants on the admissions process and
opportunities at the University.
Develops strong working relationships with HCB program directors and
faculty to support recruitment strategy, events, and enrollment goals.
One-on-one and group admissions counseling to diverse populations is an
important responsibility of this position. Admissions counseling occurs
primarily by in-person appointments, phone calls, text messages, and
emails.
Percentage Of Time 15
Duty and Responsibility Student Guidance:
Guides students through the enrollment process, from application through
matriculation.
Informs students of the various offerings and opportunities available
while considering student's abilities and needs to be successful.
Assists students with accessing and understanding general postadmission
information and processes like financial aid, advising and student support
services.
Percentage Of Time 15
Duty and Responsibility Other Duties as Assigned.
Percentage Of Time 5
Posting Specific Questions
Required fields are indicated with an asterisk ().
Do you have an earned Bachelor degree?
yes
no
Do you have prior knowledge using customer relationship management (Slate) and student information system (Banner) in managing new and continuing student data?
Yes
No
Do you have 2-3 years of experience working in admissions, enrollment, higher education, recruitment, sales, or a related field?
Yes
No
Will you now or at any point in the future require employment visa sponsorship (e.g., H-1B) to legally work in the United States?
Yes
No
This is a hybrid position. Do you have the ability to work on the Chicago campus 3 days per week and attend any other in-person events as required?
Yes
No
Applicant Documents
Required Documents
Resume
Cover Letter
List of References
Optional Documents
