Graduate Administrative Assistant (GAA)

Posting Details

Title Information

Working Title Graduate Administrative Assistant (GAA)

Salary Range Detail $10,000.00

Position Details

Position Information

Posting Number G1192023

Department Psychology and Counseling Position Summary Job Duties and Responsibilities

Department of Psychology and Counseling

Student Services Graduate Assistant (GA) Responsibilities

2023 – 2024

The Student Services GA is a valued member of the Department of Psychology and Counseling staff. This position's responsibilities are primarily focused on the graduate programs, but may also include support of general departmental operations. The following is a list of the major job duties of the Student Services GA.

· Respond to prospective students via phone/email

o Respond to basic questions about program requirements, admissions process, license eligibility, etc.

o Refer students to appropriate Program Director for additional information

· Meet with prospective students by appointment/drop in/Zoom

· Works under the supervision of DPC Administrative Staff to maintain and update the Graduate Students Data Base –this is the database used to communicate with graduate students throughout the year (it does not contain academic records).

o Revise for incoming students, don't delete anyone (move over to graduated)

o It helps to sort this list out by program in order to copy and paste emails for program directors.

· Assist with production of student handbooks

· Support the Administrative Staff with graduate application/admission process

o Provide update of application count to program directors throughout admission process and during month of December and January

· Support Administrative Staff with APA and NASP accreditation reports

o Qualtrics surveys

· Send out department emails as requested using graduate database contact list

· Assist Administrative Staff with marketing graduate programs

· Assist Administrative Staff with publicity related to department awards, accomplishments, upcoming events, and academic calendar events on televisions via flash drives

· Contribute to Departmental Newsletter regarding graduate programs

· Provide feedback to programs about student needs or ways to improve or best support prospective and current students

· Provide administrative support as necessary to Department Chair and Administrative Assistants (e.g., answering phones, filing, copying)

NOTE: Tasks outside this list should be discussed with the Department Chairperson prior to being given to the SSGA.

Skills Considered Essential for Success

-Knowledge of the organization and administration of higher education. -Knowledge of state, federal, and university rules, regulations and procedures. -Ability to work in a diverse and dynamic environment. -Ability to work collaboratively and independently with common goals as a part of a team. -Ability to make sound judgments and assist in resolving student concerns. -Effective interpersonal communication, writing, and organizational abilities. -Civility in all interactions of a public or confidential nature. -Demonstrate follow-up contacts and consultations in a timely manner.

Required Education and/or Experience License(s)/Certifications (Required or Preferred) University, Campus, and Community Description

Thank you for your interest in employment at the University of Central Arkansas. Founded in 1907, UCA has an enrollment of more than 10,000, of which more than 15% are graduate students. The university offers more than 90 undergraduate and 60 graduate certificate and degree programs, including doctoral programs in five disciplines. The undergraduate student body consistently scores above the national average on the ACT exam. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities. UCA seeks to attract students and employees that are dedicated to building a culture of diversity, belonging, inclusion, and equity.

Number of Hours per week 20 Desired start date 07/16/2023 Desired end date 05/15/2024

Posting Detail Information

Employment is contingent upon the availability of funds and course enrollments

UCA EEO Statement

The University of Central Arkansas is an affirmative action/equal opportunity institution dedicated to attracting and supporting a diverse student, faculty and staff population through enhanced multicultural learning environments and opportunities. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.

Open Date 07/03/2023 Close Date Open Until Filled Yes Special Instructions to Applicants

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