Chapman University
Global Education Advisor
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Please see Special Instructions for more details.
At Chapman University, we believe collaboration thrives through in-person
engagement. This position is fully on campus, and employees work alongside
colleagues, faculty, students, and staff each day to support our vibrant
university community.
Chapman University is an equal opportunity employer that provides equal
employment opportunities to all individuals, regardless of their protected
characteristics. All qualified applicants and employees are encouraged to
apply and will receive consideration for employment without regard to race,
color, religion, age, sex, sexual orientation, gender identity, gender
expression, national origin, ancestry, citizenship status, physical
disability, mental disability, medical condition, military and veteran status,
marital status, pregnancy, genetic information or any other characteristic
protected by state or federal law.
Applicants for Staff and Administrator positions must be currently authorized
to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and
outcomes of a criminal background screening and returning to the Office of
Human Resources a signed original acceptance of the Chapman University
Agreement to Arbitrate.
Posting Details
Position Information
Position Title Global Education Advisor
Position Type Regular
Job Number SA89724
Full or Part Time full-time 40 hours weekly
Fair Labor Standard Act Classification Non-Exempt
Anticipated Pay Range $28.00-$30.50
Pay Range Information Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary The Global Education Advisor within the Center for Global Education performs a variety of duties in support of the recruitment, pre-departure, while abroad, and re-entry phases of education abroad opportunities for Chapman students. Advise on a portfolio of programs including semester abroad, faculty-led, and international internships. The Global Education Advisor reports to the Assistant Director of Global Education and works closely with the entire Center for Global Education team to support office-wide strategic goals. Gain experience with other areas of office leadership including on-boarding, training and development, marketing, or social media.
Responsibilities Global Education Advising
Serve as the designated global education advisor and point of contact to
students within a specific college(s). Advise students on all outbound
education abroad programs (semester abroad, faculty-led, and
international internships), locations, processes, policies, billing,
course credits, and procedures as it relates to student's learning goals.
Coordinate and present individually or as part of a team at: campus events
for current and prospective students and families; major-specific
education abroad information sessions, pre-departure orientations,
workshops and returnee events; workshops for potential and current faculty
leaders.
Prepare and maintain accurate student records for education abroad
programs within Terra Dotta Software.
Develop strategies to foster education abroad participation from
underrepresented student populations and academic disciplines to align
with Chapman demographics.
Support the Director and Assistant Director in risk management and
emergency response for students abroad
Act as a point of contact for students, parents, faculty, and staff with
respect to education abroad questions and issues while complying with
FERPA regulations.
Provide input and implement education abroad marketing and communication
strategies utilizing a variety of tools including classroom presentations,
special events, and social media.
College Liaison
Build and maintain professional relationships with key academic advisors,
career advisors, and faculty to gain a thorough understanding of specific
degree programs and their requirements, as well as become familiar with
all global education programs that could satisfy those requirements.
Identify program gaps in designated colleges and recommend new programs to
fulfill academic needs.
Advocate for the integration of education abroad into the curriculum, the
mission, and accreditation processes. Identify opportunities for academic
collaborations and conduct activities in support of mutual goals.
Support University initiatives around equity, diversity, and inclusion and
serve on a Chapman Diversity Project advisory group and/or campus
committees
Program Support
Maintain a general knowledge of main components of each outbound education
abroad program in CGE's portfolio. Make recommendations regarding changes
or adjustments to programs.
Represent the Center for Global Education in an official capacity to
international and domestic partners.
Assist with the coordination of campus visits from international guests or
partners.
Develop and enhance pre- and post-program opportunities for global
education participants to facilitate deeper, continuous learning.
Maintain involvement with professional associations, including attending
conferences, presenting, and/or volunteering for leadership roles.
Incoming Exchange Student Coordinator
Coordinate the incoming exchange student process from nomination through
departure, including application review, acceptance, enrollment, and
maintenance of accurate student records in Terra Dotta and University
systems.
Serve as the primary point of contact for incoming exchange students and
partner institutions, providing guidance on immigration documentation,
housing, health insurance, course registration, University policies, and
campus resources.
Coordinate course selection and registration for incoming exchange
students in collaboration with academic departments, faculty, the
Registrar's Office, and other campus partners.
Plan and facilitate incoming exchange student orientation, arrival
activities, and ongoing engagement initiatives, including the Panther Pals
peer-buddy program.
Maintain exchange partnership information, enrollment balances, program
dates, reports, and communications; collaborate with campus departments
and international partners to support program operations and student
success.
Required Qualifications
Bachelor's degree
1-2 years of experience in international education, advising, or student
services or an equivalent combination of education, training and work
experience
Excellent written, verbal, and personal communication to work closely with
staff, faculty, students, families, and international partners in a
variety of settings and with high levels of professionalism and diplomacy.
Committed to working within a diverse environment and with students from
diverse and underrepresented populations
Proficiency with MS Office Suite, including Outlook.
Ability to act autonomously and take initiative to problem-solve
Ability to manage multiple priorities and effectively prioritize; a
customer focus which includes students, families, faculty, staff, and
external partners; diplomacy and composure in stressful situations
Possess attention to detail
Willingness and interest in always seeking to improve upon processes and
practices
Must be available to work occasional evening and weekend hours
Desired Qualifications
Experience in student or academic advising
Experience with Terra Dotta application management software
Demonstrated creative and relevant marketing skills
Master's degree
Knowledge of current trends and development in international education or
higher education
Experience studying, living, and/or working abroad
Special Instructions to Applicants At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Minimum Number of References 2
Maximum Number of References 3
Pre-screening Questions
Required fields are indicated with an asterisk ().
Applicant Documents
Required Documents
Resume
Cover Letter
3 References Listed on One Page
Optional Documents
