Genetic Counselor Assistant (Genetic Medicine) Baltimore, MD, United States Posted 6 hours ago

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Genetic Counselor Assistant (Genetic Medicine)

Baltimore, MD, United StatesApply NowFind out how well you match with this jobAffiliated Office AddressBaltimore, MD, United StatesRequisition ID122554Date CreatedSeptember 24, 2026Job FunctionHealth CareExempt StatusExemptShift TypeFull TimeScheduleM-F, 9-5pmWorksite04-MD:School of Medicine CampusWork ModalityHybrid: On-site 60-89% of hours worked (Ex: 3-4 out of 5 days/week)

The Department of Genetic Medicine is seeking a Genetic Counselor Assistant to work under direct supervision by the Genetic Counselor Manager and guided by the procedures of Genetic Medicine Clinical Services.

Specific Duties & Responsibilities

• Supporting the outreach and education function for the clinic to provide counseling and testing.
• Managing coordination of joint visits with genetic counselors and physicians.
• Preparing and shipping blood and saliva samples for transportation to Laboratories within and outside of JHU.
• Tracking all genetic test orders and following up on results.
• Track all clinical provider and genetic counselor visits.
• Facilitate follow up with referring healthcare providers and Laboratory personnel.
• Other patient preparation and follow-up tasks to support genetic counselors.
• Works as a team member with other practice staff and consistently projects a professional and courteous demeanor. They must pay close attention to detail and demonstrate excellent customer service skills with patients and staff.
• They must support the goal to accomplish more for patients in a collaborative work environment.

80% Assisting Geneticists & Genetic Counselors

• Patient intake, genetic testing, genetic counseling and documentation.
• Manage all aspects of genetic test orders by clinical providers and genetic counselors including sample transport, documentation, completing or reviewing requisitions, ensuring authorization, and following up on genetic test results.
• Communicate effectively with patients and referrers regarding the status of genetic testing, including any negative results and setting up communication as needed with a Genetic Counselor.
• Interview patients for family history as requested and document personal and family medical history.
• Interface with patients and providers to identify and gather key outside records; meet with team for review and coordinate to schedule appropriate patient visits and any follow up or reflex genetic testing.
• Stay up to date on genetic testing CPT codes, pricing, insurance authorizations, and new tests offered in the market. Regularly perform market analysis for genetic testing.
• Preparation of Letters of medical necessity.
• Assist and provide coverage for coordination of visits and/or test requests in the division, whether the Clinical Genetics team or JH Genomics.
• Provide phone coverage for Clinical Genetics or JH Genomics.
• Contact Laboratories to determine all necessary steps for testing for specific genes, and act as Liaison with laboratories to make sure all samples and required forms and consents are completed and received.
• Research and complete searches for relevant articles and databases.
• Prepare blood samples for transportation to laboratories within and outside of JHU.
• Other patient or patient sample preparation, care, and follow-up tasks.
• Database updates in all necessary systems outside of Epic (clinical visit tracking, test order tracking, results database, LIMS, Soft, etc).
• Facilitate patient outreach and education for the clinic or Lab.
• Create and maintain sample database.

10% Program Outreach

• Provide administrative support to the Center of Genetic Counseling.
• Examples of this include scheduling monthly meetings, booking meeting space, and taking meeting minutes.
• Primarily phone contact regarding specific genetic testing programs, either clinical or research.
• Examples of this include enrollment of a patient in clinical trials based on genetic variant interpretation, enrollment in the ongoing Cystic Fibrosis Foundation Mutation Analysis Program, etc.

10% Performing other duties as assigned

• This may include event participation and preparation of materials for events, staffing outreach events, filing, stocking all needed supplies, transporting samples to and from labs, preparing sample kits and sending to families as needed, letters, follow up with referring health professionals, typing.

Special Knowledge, Skills & Abilities

• Knowledge of genetics and genetic concepts.
• Strong computer skills and experience with Microsoft Office software, including Word, Excel, and PowerPoint required.
• Ability to communicate effectively, both over the telephone and in person.
• Ability to deal sensitively and effectively with patients.
• Excellent organizational skills
• Excellent customer service and problem-solving skills.
• Ability to work well both independently, with little supervision, and in a team setting.

Minimum Qualifications

• Bachelor's Degree in a Biological/Health Science or an equivalent combination of education and experience is required.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience with patient and or family contact in a community or medical setting.
• Previous experience with clinical projects, either in an administrative or clinical role.
• Demonstrated knowledge of medical practice terminology and genetic terminology and concepts.
• Experience with phlebotomy is an asset.

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Classified Title: Genetic Counselor Assistant  
Role/Level/Range: ACRP/03/MB  
Starting Salary Range: $42,330 - $74,110 Annually ($45,000 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: M-F, 9-5pm 
FLSA Status: Exempt 
Location: Hybrid/School of Medicine Campus  
Department name: SOM Genetics Medical Genetics Clinic   
Personnel area: School of Medicine 

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Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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