FT Staff: Security Officer
Location: Raleigh, NC · Type: Full time · Posted: 2026-09-03 ·
Reference: FTSTA001849
Job Summary:
Reporting to the Platoon Leader (Police Sergeant), Security Officers
maintain security and safety of people and property in assigned area on the
University's campus by patrolling areas on foot, providing campus escorts and
emergency transportation, directing traffic, securing buildings and gates,
enforcing university rules and regulations. Security Officers may be required
to resolve minor conflicts and prevent crimes, prepare reports, and serve as
effective professional role models to the University's students. Security
Officers are distinguished from campus Police Officers in that incumbents do
not carry firearms, write citations or arrest violators, and N.C. law
enforcement certification is not required. Security Officers are expected to
report highly unusual or suspicious criminal activity to sworn police officers
for follow-up.
Essential Job Functions:
Effectively maintains order and provides protection for persons and
property on campus, following established departmental procedures.
Provides an alert presence and a vigilant patrol of the campus buildings
and grounds by the designated mode (foot or vehicle) to prevent and
detect suspicious activity and potentially unsafe situations or
conditions; gives special attention to areas of high crime incidents and
high safety risks.
Recognizes dangerous situations and take proper corrective action; reports
all suspicious activity, equipment malfunction, and other irregularities
to the Platoon Leader.
Diligently provides campus escorts for personal safety and security,
medical transports, motorist assists, money escorts.
Rapidly responds to alarms for intrusion, fire and other related security
needs.
Provides emergency and non-emergency assistance to emergency medical
personnel and local law enforcement agencies on campus.
Provides security for special events, social and sports events.
Effectively directs and controls traffic and the parking of vehicles.
Provides directions and general information to guest and visitors.
Secures and unlocks gates, buildings and other areas, as scheduled or as
specifically authorized.
Conscientiously completes all shift-related duties in a timely and
thorough manner.
Applies common sense discretion to achieve the appropriate outcome.
Responds to complaints of disturbance, accidents, stolen property or
criminal activity.
Effectively settles disputes, resolves conflicts and/or negotiates with
others while performing policing duties.
Takes statements from witnesses, suspects and/or other involved parties to
obtain comprehensive information from all relevant sources.
Identifies evidence and protects crime scenes.
Prepare motor vehicle accident exchange forms.
Suitably reasons and forms conclusions about events/issues to identify
appropriate solutions, conclusions, and approaches to issues or problems.
Appropriately applies knowledge of University policies and departmental
procedures to arrive a valid course of action.
Initiates appropriate action in the handling and protection of offenders.
Actively seeks to establish and maintain effective relations with
students, faculty, staff, the general public, and other law enforcement
officials.
Effectively builds a sense of ownership/partnership with the campus
community in their mutual safety and security
Represents the University in a professional manner to the internal campus
community and the outside public.
Effectively interacts with and establishes rapport with persons with
varied cultural backgrounds and with disabilities.
Suitably balances any justified assertion of corrective authority without
inappropriately offending others.
Creates timely, accurate, and complete incident reports.
Effectively composes comprehensive written records of incidents/complaints
describing detailed information and action taken.
Maintains physical condition qualifications that enable rapid and
effective response to emergency situations.
Is proficient in the handling and use of issued weapons and equipment: ASP
baton, pepper spray, and handcuffs.
Is capable of using physical force when appropriate, to assist sworn law
enforcement personnel, and as based on state and federal laws.
All other related duties as assigned.
Supervisory Responsibilities
None
Education and/or Experience:
High school diploma or GED
Prior work experience (2+ years) involving customer service with the
general public, preferably as a security officer on a college campus
Work effectively with a diverse population and in the proactive
identification of problems and the development and implementation of
appropriate solutions.
Quickly and calmly analyze emergency situations and objectively determine
the proper course of action.
Cope with situations firmly, courteously, tactfully and with respect for
the rights of others.
Demonstrate sound judgment in recognizing the scope and application of
authority.
Certificates, Licenses or Registrations
Valid NC Driver's License
Other Competencies:
Must have a philosophy that is consistent with the Mission, Vision and Core
Values of the organization. Vision, commitment, and experience in achieving
goals and pursuing excellence is critical; ability to work both independently
and collaboratively in a dynamic and demanding environment. Must have strong
verbal and written communication and organizational skills; proven ability to
manage multiple complex assignments with sensitivity to deadlines, priorities,
and changing circumstances; demonstrated professional work ethic and positive,
problem‐solving attitude. Must be able to read, write and speak fluently in
English.
Physical Demands:
Ability to sit or stand for up to 8 hours/day. Some lifting (up to 25 pounds
occasionally), bending, and carrying. The employee is regularly required to
talk and hear, and to use hands and fingers to handle or feel. Work
environment includes outdoor weather conditions, which may be adverse or for
extended periods of time. Multiple shifts 12 hours on a DuPont Schedule.
Patrols required without vehicle, throughout the entire campus environment.
The employee may be required to carry, drag, or restrain individuals from 50
to 300 pounds and lift in excess of 50 pounds. Specific vision abilities
required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.
