Front-of-House (FOH) Manager - Wrangler Kitchen
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Position Details
Position Information
Working Title Front-of-House (FOH) Manager - Wrangler Kitchen
Position Status Part Time
Department President
General Summary The Front-of-House (FOH) Manager oversees all dining room operations for the student-run restaurant within the Culinary Arts program, Wrangler Kitchen. The FOH Manager ensures high standards of service, hospitality, and professionalism while maintaining a safe, welcoming, and well-organized front-of-house environment. This position blends operational management with mentorship, supporting students.
Specific Position Duties
Supervise, train, and mentor students in front-of-house roles including
host, server, bussing, and barista.
Reinforce classroom instruction by teaching best practices in customer
service, POS systems, dining etiquette, and hospitality management.
Collaborate with culinary faculty to align FOH operations with
instructional goals and student learning outcomes.
Provide students and part time employees with timely, constructive
feedback to improve communication, professionalism, and teamwork.
Oversee all FOH restaurant operations including reservations, table
settings, guest flow, and coordination with kitchen staff.
Ensure consistent, high-quality guest experiences aligned with industry
standards and institutional expectations.
Manage dining room setup, cleanliness, and ambiance, including decor,
lighting, and music.
Troubleshoot service issues in real-time and de-escalate guest concerns
professionally
Work closely with the Executive Chef and back-of-house team to ensure
smooth kitchen to-table coordination.
Communicate daily service plans, menu details, and any special
instructions to the FOH student team.
Assist in planning and executing special events, private functions, or
catering services as needed.
Participate in department meetings and contribute to ongoing improvement
of restaurant operations.
Ensure adherence to all relevant health and safety regulations, including
local health codes and institutional policies.
Monitor and support students in applying food safety and sanitation
protocols.
Maintain FOH equipment and coordinate maintenance or repairs as needed.
Minimum Qualifications
GED or High School diploma
Strong interpersonal, communication, and customer service skills.
Ability to mentor and lead students in a fast-paced, dynamic environment.
Working knowledge of POS systems, reservation software, and industry-
standard service procedures.
Preferred Qualifications
Associate degree in Hospitality Management, Culinary Arts, or a related
field (or equivalent experience).
Annual Salary
Hiring Range
Work Hours
Posting Detail Information
Posting Number A01921P
Job Open Date
Quick Link for Internal Postings https: // jobs.odessa.edu/postings/13974
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