About the role
Employment Opportunities
Floor Technician (2nd Shift)
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.If you would like to bookmark this position for later review, click on the Bookmark this Posting link. If you would like to print a copy of this position for your records, click on the Print Preview link.
Application Deadline: All applications must be submitted electronically by 11:59 p.m. Eastern Time on the closing date indicated in the posting. For positions listed as Open Until Filled, applications will be accepted until the position is filled.
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Please see Special Instructions for more details.
Please list a minimum of 3 professional references in the application.Appalachian State University Benefits Information:https://hr.appstate.edu/hr-services/benefits
Finalist will be subject to a Criminal Background Check.
Must be able to operate university owned vehicles with a valid driver’s license.
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary Information| Classification Title | Building Environmental Services Technician (Building Services) |
|---|---|
| Working Title | Floor Technician (2nd Shift) |
| Location | Boone, North Carolina |
| Job Category | 8 |
| Position Number | 032691 |
| Not Eligible for Visa Sponsorship | VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S |
| Department | Facilities Operations - Environmental Services - 410600 |
| Primary Purpose of Position | Provide cleaning services for areas within Academic, Sporting, and Event-affiliated facilities of the University, which consist of more than three million square feet. Position performs housekeeping and floor maintenance, upholstery cleaning, snow removal, operating laundry service machines, and performing laundry-handling duties. Provide setup and breakdown of all types of equipment and apparatuses used by sports programs and special events. Demonstrate a variety of skills, in multiple trades, to maintain facilities for accommodation of various uses including academics, sporting events, special events and use by the public. Maintain a campus environment which is functional, attractive, safe, and conducive to a cost-effective manner. Personnel are required to train to their potential in order to achieve the most effective development methodology to obtain the greatest output from all resources. This position serves as a trainer for Housekeeping positions. This position serves as fill-in for housekeeping positions. |
| Minimum Qualifications | Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.- |
| License/Certification Required | |
| Essential Job Functions | If employee is assigned to work in a designated security sensitive area, employee is required to undergo an extensive background check under the administration of the ASU Police Department and complete a Security Awareness Training with updates as required. Primary duties include extensive floor and carpet cleaning, to include but not limited to: Carpet cleaning, upholstery cleaning, floor scrubbing with neutral cleaning chemicals and floor stripping using an emulsifier. Window washing is also a responsibility of this position. Position is responsible for inventory tracking of required cleaning materials, supplies and equipment in order to perform duties. These inventory / equipment closets will be maintained in a neat and orderly manner. All equipment will be cleaned and maintained after daily use. Responsible for filling in for Housekeepers, as needed, to help maintain proper APPA cleanliness ratings. Develop and maintain a productive and supportive working relationship with fellow employees, supervisor and customers. Recognize potential and current problems in services to a number of different customers. Address and resolve problems daily in a respectful and courteous manner. Adhere to administrative policies and procedures in accordance with employee Resource Manual and other state and departmental policies such as reporting to work, use of leave, employee relations. Performs daily servicing of all equipment used to insure safety and proper performance. Listens to instructions and asks necessary questions to understand how to complete tasks. Will meet with Environmental Services Supervision or Management on a daily basis to ensure proper schedule is followed. Listens to co-workers questions and feedback to those questions in order to continue with tasks. Asks supervision to explain any directions that remain unclear in order to complete tasks. Provide accurate and concise warehouse requisition forms in order to maintain adequate inventory of all necessities. Give forms to appropriate personnel for processing in a timely manner. If working in teams be sure to communicate clearly with team members to complete work. Possess valid driver’s license and drive ASU vehicle, as needed. Leads by example in the work area by experience and training to overcome problems in the work area. Ability to communicate and work together with building occupants to address and solve problems and schedule regular and special floor / cleaning projects. Ability to communicate standard operating procedures to new housekeepers as part of the on-boarding process. |
| Knowledge, Skills, & Abilities Required for this Position | Knowledge of floor and upholstery cleaning and housekeeping procedures. Ability to follow instructions. Ability to perform medium to heavy workload. Special certifications may be required. Ability to work with all electrical, battery- and propane-powered equipment, and perform maintenance on fire extinguishers within Environmental Services. Good verbal and written communication skills for customer communication. Knowledge, skill and abilities to operate ASU vehicles/equipment with a valid driver’s license. Ability to assist as a trainer for new housekeepers using Environmental Services standard operating procedures and other documents supplied. Valid driver’s license and knowledge, skills, and abilities to operate ASU vehicles, as needed. |
| Preferred Qualifications | Prefer floor maintenance and housekeeping experience in large scale facilities. Physical ability to lift moderately heavy materials, equipment and supplies on a daily basis. Good verbal and written communication skills. Valid Driver’s License in order to drive ASU vehicles, as needed. |
| Required Functional Competencies to Successfully Perform Job Duties. |
Knowledge/Technical: Achieves a satisfactory level of technical skill or knowledge in a specific technical area(s) and keeps up with current developments and trends in areas of expertise. May be acquired through academic, apprenticeship, or on-the-job training or a combination of these. Interpersonal Skills: Develops and maintains effective relationships with others in order to encourage and support communication and teamwork. Customer Service: Knows mission of the organization, and how own work activities impact clients and the organization. Understands and responds to needs of a variety of clients. Knows the role of clients in the work environment. Communication: Clearly and concisely conveys verbal, non-verbal (sign language, body language, gestures), or written information and ideas to individuals or groups to ensure that they understand the message. Listens and responds appropriately to messages from others. Safety and Health Compliance: Demonstrates an understanding of and maintains conditions that ensure a healthy and safe working environment. |
| Type of Position | Permanent Full-Time |
| Staff/Non-Faculty | Staff/Non-Faculty |
| Appointment Type | 1.0 |
| Work Schedule/Hours |
2ND SHIFT WORK HOURS: 8-hour workday schedule with primary hours varying within the following time frame: 3:00 pm – 12:00 midnight; Monday through Friday. Weekend work and hours other than normal schedule may be required to accomplish assigned duties. Position is subject to call-in, call-back, or stay-over on off-schedule hours and weekends should emergencies occur. This position will require weekend work for sporting events and other campus events. This position is also expected to work, as needed, in the event of staffing shortages, sporting events and/or other events on campus that require Building Environmental Service needs. Supervisor assignment may be adjusted based on business/operational need. This position is listed as FIRST CALL to report for any/all Environmental Services emergency situations, as needed. Designated as MANDATORY, this position is expected to be available for work during University emergencies, closings and adverse weather conditions. |
| Number of Hours Per Week | 40 |
| Number of Months Per Year | 12 |
| Mandatory Staff | Yes |
| Physical Demands of Position | Physical efforts include lifting and moving all types of tables, chairs, chemicals and supplies, furniture, office and classroom equipment, ladders, trash and debris including snow and ice, cleaning equipment and floor equipment as required. Work can involve climbing ladders. At times, must be able to lift 50-100 pounds. Will need to be able to maneuver and set up heavy athletic equipment (ie: basketball goals, floor covers, volley ball / badminton equipment). |
| Overall Competency Level | Advanced |
| Salary Grade Equivalency | |
| Salary Range | |
| Anticipated Hiring Range | $37,594 - $40,277 |
| Posting Date | 09/18/2026 |
|---|---|
| Closing Date | 10/11/2026 |
| Competency Level Statement | If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level. |
| Special Instructions to Applicants | Please list a minimum of 3 professional references in the application. Appalachian State University Benefits Information:https://hr.appstate.edu/hr-services/benefits Finalist will be subject to a Criminal Background Check. Must be able to operate university owned vehicles with a valid driver’s license. |
| Search Chair Name | Jessica South |
| Search Chair Email | [email protected] |
| Applicant Pool Preference | External (Post on the Web) |
| Quick Link | https://appstate.peopleadmin.com/postings/56261 |
|---|---|
| Posting Number | 201503065P |
Supplemental Questions
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Applicant Documents
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