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Administration/Managerment

Financial Aid & Scholarships Assistant II

Angelo State University · United States
Deadline
Mar 18, 2027
Closing in 150 days
Location
N/A
United States
Employment
None
Reference
N/A
Posted Sep 19, 2026
Offered salary$28,392 - $33,201

About the role

Financial Aid & Scholarships Assistant II

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Posting Details

Position Information
Job Title Financial Aid & Scholarships Assistant II
Position Number 999907
Department Financial Aid and Scholarships
Salary $28,392 - $33,201
Remote No
Job Summary Provides professional customer service and information processing support for the Office of Financial Aid & Scholarships. Assists students and families with questions regarding federal, state, and institutional aid programs, as well as general admissions and enrollment information. Helps monitor front counter operations to ensure a high level of service and performs general office and administrative support duties.
Essential Duties
  1. Provide front-line customer service in person, by phone, and via email; respond to general questions regarding financial aid and scholarship policies and processes, referring complex inquiries to appropriate staff.
  2. Under the supervision of the direct supervisor, manage the intake and processing of financial aid and scholarship documents; collect, review, upload, and distribute forms; update tracking requirements; and maintain document imaging systems.
  3. Assist with the verification process by reviewing information in Banner and Workflow systems for accuracy and communicating with applicants regarding outstanding requirements.
  4. Maintain current knowledge of federal, state, and institutional financial aid policies and procedures.
  5. Assist with the training and oversight of student workers.
Knowledge, Skills and Abilities
  • Demonstrated customer service mindset with the ability to provide professional, responsive, and student-centered support.
  • Strong verbal and written communication skills with the ability to build and maintain positive professional and interpersonal relationships.
  • Ability to work both independently and collaboratively as an effective member of a team.
  • Knowledge of federal, state, and institutional financial aid programs, as well as financial aid and scholarship philosophies, policies, and fundamental procedures.
Minimum Qualifications
  • High school diploma or equivalent.
  • Experience working in an office environment with customer service responsibilities.
  • Ability to perform effectively in high-volume or high-stress situations.
  • Working knowledge of general financial aid and scholarship policies and processes.
Preferred Qualifications
  • Completion of college coursework and/or experience in a higher education setting.
Physical Requirements
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at [email protected]
Posting Detail Information
Posting Number S1174P
Open Date 09/18/2026
Close Date
Desired Start Date 10/02/2026
Review Start Date
Open Until Filled Yes
Special Instructions to Applicants
Required Number of References

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • ASU Employment Website
    • Chronicles of Higher Ed
    • HigherEdJobs
    • Inside Higher Ed
    • Texas Workforce Commission
    • Social Media (LinkedIn. Facebook. Instagram)
    • Employee Referral / Word of Mouth
    • Other

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents
  1. Other

How to apply

Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.

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