JOB SUMMARY
JOB SUMMARY
This position is responsible for counseling and advising students and families
on the process to receiving financial aid. The Financial Aid Advisor will help
students complete FAFSA, determine eligibility for federal, state and
institutional aid for individual programs, and make awards to students. The
Advisor will also make adjustments to awards during the year. Work is
performed under the supervision of the Director of Financial Aid.
ESSENTIAL FUNCTIONS
Daily processing of admissions acceptance data and daily FAFSA records;
Determination for and request of additional documents needed for awarding
student;
Conduct verification of student records and identifying conflicting data;
Awarding of financial aid; ensures applicants receive assistance in the
application process for loans and scholarships;
Counsels with students and parents concerning the possibility of financial
aid;
Conduct outreach including calls, mailing, text and other efforts to
assist with record completion;
Assists students with timely completion of forms;
Maintain outside scholarship records including billing and disbursement of
funds;
Performs loan & literacy counseling;
Participate in admissions & athletic in office visits with prospective
students and families;
Assist with default management activities;
Conduct off campus outreach efforts such as high school nights, and FAFSA
Days.
OTHER DUTIES AND RESPONSIBILITIES
Assists in the preparation of student financial aid awards; including
all student populations: undergraduate, graduate, adult degree, residency
licensure and part time.
Work collaboratively with other department across campus.
Participate in University sponsored events.
Attend trainings virtually and in person when presented.
Serve on committees as appointed.
Performs other related duties as required.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The incumbent must possess specific areas of knowledge, skill, and ability to
be able to explain and/or demonstrate he/she can perform the essential
functions of the job, with or without reasonable accommodation, using some
combination of skills and abilities.Furthermore, he/she must conduct such
activities in light of the mission and purpose of Chowan University.
EDUCATION AND EXPERIENCE
Bachelor's Degree required (Masters a plus).
2 years experience in a University environment (Financial Aid or
Admissions a plus).
Demonstrated ability to coordinate and handle multiple tasks
simultaneously.
Preferred understanding of Powerfaids and Jenzabar.
Ability to use Microsoft Excel.
Ability to handle various customer service problems tactfully.
Strong interpersonal skills, both written and oral.
Ability to work unsupervised.
