Application Restrictions
Open to both Internal and external
Job Type
Support Staff (CUPE)
Posting In effect from
3/9/2024
Closing Application Date
16/9/2024
Closing date for internal CUPE applicants
16/9/2024
Applications will be reviewed commencing the “closing date for internal CUPE
applicants” and may continue until the position is filled.
Internal CUPE applicants must submit their application by 4pm on the
“closing date for internal CUPE applicants” for their Seniority to be
recognized. Applications received after the "closing date for internal CUPE
applicants" will be considered alongside external applicants.
Full/Part Time
Full Time
Support Type
Auxiliary (Over 4 Months)
Anticipated Start Date
23/9/2024
Position End Date (If Applicable)
10/9/2025
The Hours of work are subject to change depending upon departmental
requirements
Schedule
The hours of work will be Monday to Friday, 7 hours a day, 8:00 am to 4:00 pm
Schedule Description
DUTIES
This position provides leadership and direction in the operation of the
Accessibility Services Test Centre. The Supervisor is responsible for the
direct supervision of centre staff including the planning, scheduling,
assignment and checking of work. The Supervisor is the primary representative
with regards to the provision of exam supports for students with disabilities
at TRU, and the lead for exams system development and administration.
MAJOR DUTIES & RESPONSIBILITIES
Provides direct supervision of staff in the Accessibility Services Test Centre including participating on hiring committees and providing input into job reviews, job creation and performance.
Oversees and guides centre planning and scheduling, assigns work, monitors projects and reviews overall service levels.
Trains new staff, monitors progress and develops associated training materials and procedure manuals.
Coordinates the provision of service for students facing significantly complex circumstances and a variety of learning barriers.
Coordinates centre activities by scheduling exams, assigning invigilator(s) to each exam session, instructing invigilators on tasks, ensuring security of test materials and maintaining testing standards.
Liaises with TRU staff, faculty and students via email, telephone and in-person to troubleshoot issues, provides information about exam process and procedures, and reviews centre activities.
Reviews invigilator reports and makes academic integrity recommendations, as necessary.
Evaluates the delivery of services and provides the information needed to build and expand operations and modify internal procedures in response to changing demands.
Reviews and evaluates technology solutions to support evolving needs in the area of post-secondary assessment and accessibility.
Acts as lead for exams system development and administration.
Provides analysis and detailed reporting on exams system activities and provides recommendations for changes and improvements for future activity.
Designs, organizes and facilitates presentations and workshops related to assessment and/or accessibility supports and services.
Maintains currency in student development theory and practices.
Performs invigilation, reception and administrative duties of other Test Centre staff when covering breaks or absences, or during peak times.
REPORTS TO
Director, Student Access and Academic Supports
QUALIFICATIONS
EDUCATION:
A Bachelor's Degree in Education, Information Technology, or related field
EXPERIENCE:
Three (3) years of related experience at a post-secondary institution
working with students with disabilities including:
2 years experience in scheduling systems and operations, or examination management
2 years experience providing technology support or solutions
Previous supervisory experience
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Excellent communication, organizational skills and professional
interpersonal and negotiation skills
Ability to exercise independent judgment
Tact, diplomacy and respect of confidentiality when dealing with student
information
Demonstrated ability to deal effectively with a variety of people and in
circumstances where individuals may be under significant stress
Demonstrated ability to supervise staff members
Effective research, analytical, problem-solving and planning skills
Knowledge in the area of information technology and assistive technology
Ability to prepare and deliver oral presentations
Proven ability to collaborate and effectively develop relationships
Attention to detail and the ability to set priorities and meet deadlines
Working knowledge of relational databases, Microsoft Office (primarily
Excel and Word), Outlook or similar e-mail communication system
WORKING CONDITIONS
Sitting at a desk and computer
Standing, walking to monitor centre activities
General office conditions
Contact with staff, faculty and students with disabilities
Ability to lift up to 10 kilograms
The salary for the above position is determined by the Collective Agreement
with the Canadian Union of Public Employees, Local 4879, as it presently
exists.
Pay Band
$34.52 - $38.35 ( CUPE Grade 10 (90% - 100%) )
Salary rate
Please Note: This position may be subject to a 90% salary for the first 560
hours of employment.
Location
Kamloops, BC CA (Primary)
# of Hires Needed
1
Organizational Unit
Thompson Rivers University -> Faculty of Student Development -> Student Access
and Academic Supports
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with
a focus on fostering diversity of thought within our community. We welcome
those who would contribute to the further diversification of our staff, our
faculty and its scholarship including, but not limited to, women, Indigenous,
Black and People of Colour, persons with disabilities and persons of any
sexual orientation or gender identity. Please note that all qualified
candidates are encouraged to apply, however applications from Canadians and
permanent residents will be given priority.
NOTE: To learn more about Thompson Rivers University or living in Kamloops
or Williams Lake please visit our Careers website. External Candidates invited
to interview will be required to bring a copy of their transcripts to the
interview.
