Events Center Usher (On-Call)

Position Information

Posting Number S503P Pay Range The compensation for this appointment will range from $15.50 to $17.00 hourly and reflects what California Baptist University reasonably expects to pay for this staff appointment. Actual compensation may vary based on the qualifications and experience of the applicant, as well as market conditions. In addition to wages, CBU offers a robust suite of employee benefits.

Position Summary Information

Essential Duties and Responsibilities Other duties may be assigned. 1. Maintain a highly visible presence to arriving guests 2. Present a pleasant demeanor while responding to guest inquiries. 3. Provide directions to assigned and general seating areas and guest facilities/services. 4. Resolve seating disputes through direct interaction and, if necessary, summoning of supervisor. 5. Report to a supervisor any urgent or concerning situations or behaviors. 6. Act as directed by supervisor to coordinate response of emergency medical or other services to occurrences within or adjacent to the Event Center. 7. Assist guests in exiting during routine and exigent circumstances. 8. Answer general questions about the University and Athletics Department. Supervisory Responsibilities This position has no supervisory responsibilities. Other Knowledge Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Currently have or able to obtain a valid basic first aid certification from the American Red Cross or other recognized provider.  Ability to provide excellent customer service to guests.  Ability to read and write at a level appropriate to the duties of the position.  Ability to use independent judgment and to manage and impart confidential information.  Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff and student body.  Ability to maintain confidentiality.  Ability to interpret, adapt, and apply guidelines and procedures.  Ability to create, compose, and edit written materials.  Ability to resolve customer complaints and concerns.  Ability to investigate and analyze information and to draw conclusions. Education and/or Experience No prior experience or training required.

Posting Detail Information

Remove from Web Open Until Filled Yes Special Instructions to Applicants Nondiscrimination Statement State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law. Quick Link to Posting https: // jobs.calbaptist.edu/postings/2974

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