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Enrollment Counselor
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Please see Special Instructions for more details.
This is a posting for those interested in being included in the applicant pool
for this position. There is no guarantee that the University is actively
hiring for an open position at this time. Should a position be available and a
review of your qualifications results in a decision to pursue your candidacy,
the hiring manager will contact you. Your application will remain active in
the pool until the posting is closed.
Posting Details
Position Description
Posting Number 201201546P
Position Title Enrollment Counselor
Department Stevenson University Online: Admissions
Position Summary The Enrollment Counselor (EC) is responsible for recruiting and enrolling qualified new students for Stevenson University Online (SUO) degree and certificate programs. The EC is assigned a portfolio of academic programs and is cross-trained to provide recruiting, admissions, and enrollment support for all SUO programs. This position requires strong interpersonal skills and a sales mindset, and responsibilities include, but are not limited to, contacting prospective students who have expressed an interest SUO programs; providing effective, regular, responsive, and proactive guidance to prospective students to support their enrollment in SUO; representing SUO at recruitment events, fairs, and other related activities on-campus, off-campus, and virtually to generate student leads; maintaining professional relationships that support the generation of students leads and enrollment; and supporting the planning and execution of marketing, admissions, and other events related to SUO, including the Bachelor's to Master's option. Meeting established performance metrics is expected. The Enrollment Counselor tracks and collects relevant data and compiles regular and ad hoc reports as assigned. This position is campus-based and housed on the university's Greenspring campus. The Enrollment Counselor works as a member of the team to support overall SUO operations and supports initiatives as requested.
Education/Experience Bachelor's degree required. Experience in higher education admissions preferred.Valid driver's license with good driving record; must be insurable.
Knowledge/Skills/Ability
Demonstrated sales mindset and aptitude with well-developed ability to
generate leads, pursue leads, and enroll students in academic programs.
Ability to learn and maintain a current knowledge of application
requirements and admission criteria for all SUO degree programs and
certificates.
Ability to function as a self-directed, highly motivated, high activity
sales professional capable of meeting enrollment targets.
Excellent interpersonal, cultural competency, teamwork, and networking
skills and demonstrated ability to communicate professionally and
effectively with a wide range of constituencies in a diverse community.
Excellent written and verbal communication skills.
Ability to effectively present information and respond directly to
questions asked by students and the general public in a group setting
and/or on a one-to-one basis.
Math aptitude is required to calculate mathematical problems such as
discounts, interest, proportions, and percentages.
Demonstrated ability to exercise sound judgment, tact, and discretion, and
to maintain confidentiality and integrity with handling sensitive and
confidential information.
Knowledge of rules, regulations, and laws regarding student records and
ability to operate in accordance with the Family Educational Rights and
Privacy Act (FERPA).
Ability to work independently and as a member of a team.
Excellent problem-solving skills.
Ability to manage multiple tasks under pressure and to adapt to rapidly
changing priorities.
Ability to organize offsite events, represent SUO at events, and enter
leads for prospective students in the CRM system.
Ability to effectively develop and provide sales presentations to relevant
audiences.
Ability to collect, organize, analyze, and report information.
Proficient in Microsoft Office applications including, Excel, PowerPoint,
Teams, and Word, and ability to learn and use other software platforms
that support SUO operations (e.g., Slate).
Effectively interpret and follow instructions as given whether in written,
oral, diagram, or other communication modality.
Ability to properly handle and reasonably control any situation which may
arise.
Ability to work evenings and weekends.
Regional and local travel is a requirement of this position.
Physical Requirements Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Sitting standing, walking; talking; hearing; keyboarding and repetitive motions. Close visual acuity. Subject to inside environmental conditions.
Essential Functions
Learn and maintain current knowledge of SUO academic programs, activities,
scholarships, partnerships, discounts, and other relevant information.
Recruit, admit, and enroll prospective students in assigned portfolio of
SUO's academic programs to meet or exceed established performance metrics
and goals.
Provide excellent customer service to ensure student satisfaction
throughout the recruitment, admission, and enrollment process.
Generate prospective student leads by representing SUO at recruitment
events, fairs, and other related activities held on-campus, off-campus,
and/or virtually.
Contact prospective students who have expressed an interest in SUO
programs.
Provide effective, regular, responsive, and proactive guidance to
inquiries and prospective students to secure their completed application
and subsequent enrollment in SUO.
Review assigned student applications for admission, verify and evaluate
credentials, and recommend admission decisions based on institutional
guidelines.
Track and collect relevant data and compile regular and ad hoc reports as
assigned.
In collaboration with the relevant academic program administrators and
deans, plan and execute marketing, admissions, and other events related to
the Bachelor's to Master's options.
In collaboration with the relevant academic program administrators and
deans, attend and assist in the planning, coordination, and hosting of
recruiting events designed to meet the unique needs of online students,
including information sessions, open houses, webinars, and other related
events in support of SUO goals as requested.
Facilitate seamless transition of accepted students to SUO Student Success
Coach.
Facilitate the circulation of relevant informational and promotional
materials through all appropriate channels.
Maintain an active contact database.
Be creative in identifying and exploring new opportunities to enhance
enrollment in SUO programs, and maintain professional relationships that
support the generation of students leads and enrollment
Cross-train and serve as position backup for recruiting, admitting, and
enrolling prospective students in all of SUO's academic programs.
Assist with implementing marketing strategies (standard and
e-marketing).
Engage with the relevant academic program administrators and deans as
requested to ensure alignment, currency, and accuracy of recruiting
materials with academic programs.
Maintain confidential records, collect data, and prepare reports as
directed.
Support SUO operations, events, and initiatives as assigned.
Identify general SUO recruiting and admissions needs and share them with
the Senior Director as possible opportunities for continuous improvement.
Monitor inquiry, admission, and enrollment trends in assigned SUO
programs, and report findings to Senior Director.
Alert the Senior Director to any issues concerning transcript evaluation,
financial aid, or other student concerns.
Attend all School and University convocations and meetings.
Maintain integrity when handling sensitive and confidential information in
accordance with the Family Educational Rights and Privacy Act (FERPA).
Demonstrate professionalism when working with students and colleagues,
effective multi-tasking and prioritization, adherence to deadlines, and
flexibility.
Reports To Senior Director, SUO Enrollment & Admissions
Quick Link for Posting https: // stevenson.peopleadmin.com/postings/11209
Posting Information
Number of Available Positions Applicant Pool
Work Location Greenspring
Position Category Staff
Position Type Full-Time
Months/Year 12
Hrs/Week 40
Hrs/Year 2080
If scheduled to work less than 12 months, beginning date
Ending Date
FLSA Exempt
Payroll Biweekly
Hiring Salary Range Anticipated to be $45,000 to $47,500
Benefits https: // www. stevenson.edu/human-resources/benefits/
Recruitment Instructions Open to All Applicants
Posting Date 08/31/2026
Closing Date/Application Deadline
Open Until Filled No
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, genetics, or any other characteristic protected by law.
Supplemental Questions
Required fields are indicated with an asterisk ().
I understand that this posting is to create an applicant pool for this position and there is no guarantee that there is an open position at this time. Please keep my application on file until the posting is closed.
Yes. I understand and agree.
No. I do not want my application to remain in the applicant pool.
Documents Needed to Apply
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
