Enrollment Coach - Dual Credit (Full Time Temporary)

• Knowledge of college admissions, dual credit enrollment, testing, registration, and student-support processes.
• Knowledge of the needs and characteristics of high school students, including students from diverse backgrounds and special populations.
• Knowledge of FERPA and other requirements related to protecting student information.
• Skill in managing a student caseload and monitoring progress through multiple enrollment steps, deadlines, and documentation requirements.
• Skill in using student information and case-management systems, such as Colleague and Navigate, as well as Microsoft Office applications.
• Ability to review student records, identify missing requirements, maintain accurate documentation, and provide timely follow-up.
• Ability to explain application, testing, eligibility, registration, payment, and other enrollment requirements clearly to students and families.
• Ability to interpret placement information and test scores to help students understand eligibility and next steps.
• Ability to communicate clearly and professionally, both verbally and in writing, and to present information to students, families, and school district partners.
• Ability to establish effective working relationships with students, parents, high school counselors, college faculty and staff, and community partners.
• Ability to work independently, follow established procedures, exercise sound judgment, and represent the college professionally in school district and community settings.
• Ability to manage competing priorities and maintain accuracy during high-volume enrollment periods.

• Manages an assigned caseload of dual credit students from initial interest and application through registration and the start of classes.
• Monitors the enrollment funnel daily to identify students who have applied, determine outstanding requirements, and provide timely, individualized follow-up.
• Assists students and families with admissions, placement testing, parent permission, residency, required documentation, course requests, registration, payment requirements, and other dual credit enrollment steps.
• Reviews student records, high school and college transcripts, and placement test scores to determine enrollment readiness and identify required next steps.
• Collects and submits required student documentation, including test scores, transcripts, vaccination records or waivers, and other admissions materials, in accordance with college procedures.
• Collaborates with assigned high school counselors, administrators, and other district partners to coordinate enrollment activities, resolve student issues, communicate deadlines, and support student participation in dual credit.
• Provides individual and group presentations to students and families regarding dual credit opportunities, eligibility requirements, available academic and career pathways, enrollment procedures, costs, and student responsibilities.
• Conducts outreach through email, telephone, text messaging, virtual platforms, and in-person meetings to support students and families throughout the enrollment process.
• Maintains accurate and timely student records, case notes, enrollment reports, contact logs, and other documentation using college information and case-management systems.
• Tracks caseload progress and enrollment outcomes, identifies barriers or trends, and provides data and updates to support departmental planning and enrollment goals.
• Supports student success after enrollment by responding to questions, providing referrals to appropriate college resources, communicating important deadlines, and following up on early alerts or other identified concerns.
• Represents the college at high school events, parent meetings, recruitment activities, registration events, orientations, and other district or community activities, including occasional evening events.
• Works collaboratively with Admissions, Testing, Advising, Financial Aid, the Business Office, academic departments, and other college offices to resolve enrollment barriers and support students.
• Assists with departmental initiatives, enrollment campaigns, special projects, and peak-period operational needs.
• Plans, coordinates, and supports large-scale dual credit events, including parent information sessions, orientations, enrollment events, student visits, and other recruitment and student-success activities.
• Coordinates event logistics with college departments and school district partners, including scheduling, facilities, technology, transportation, materials, communications, attendance, and follow-up.
• Plans and conducts campus tours and group visits for prospective and current dual credit students, families, and school district partners.
• Represents the college at recruitment, enrollment, and community events held on campus and at partner school districts.
• Maintains a flexible work schedule and works occasional evenings and weekends to support events, presentations, enrollment activities, and other departmental needs.
• Performs other duties as assigned.

• Work is usually performed in an office environment with no exposure to hazardous or unpleasant conditions. Requires work at off-site location, including local area high schools and other COM learning locations (i.e., League City). Requires reliable transportation.
• Supervision exercised is minimal.
• Physical demands are usually limited to sitting or standing in one location much of the time. · Some stooping, lifting, or carrying lightweight objects may be required.
• Specific job requirements or physical location of some positions allocated to this classification may render the position security sensitive, and thereby subject to the provisions of section 51.215 Texas Education Code.

College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.

College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.