Enrollment Advisor (Account Management)
Location: Milano, Lombardia, Italy · Reference: 2591
The role
The candidate for this role will not just build relationships with High School
counselors and educators but also foster connections that drive change in our
enrollment process. The mission of the role would be to empower and uplift
counselors, equipping them with the knowledge and motivation to champion Hult
International Business Schools Bachelor programs. You will be responsible for
tailoring our communication and approach to meet the unique needs of each
school, ensuring that the Hult brand shines uniquely in every interaction.
You're not just representing a brand; you're embodying a movement that
empowers minds, transforms lives, and shapes the leaders of tomorrow. We are
seeking candidates who thrive in dynamic environments, thrive in face-to-face
interactions, and excel in building relationships on the go. This role will
involve significant fieldwork and direct engagement with both students and
counselors. Traveling in your local market will be essential for success.
Key Responsibilities and Duties
Relationship Management
Identify profiles, priorities, and strategies for each school and
counselor relationship.
Consistently review school priorities to ensure alignment with our
communication and strategy.
Ensure regular check-ins both in person and online, adapting the frequency
of outreach to the needs of the school/counselor.
Conduct regular surveys and insight meetings to identify areas for
improvement.
Manage relationships between schools and the Hult enrollment department,
ensuring queries and concerns are handled effectively and efficiently.
Business Development
Identify areas of opportunity with schools to generate enrollment volume.
Build counselor and school portfolios through regular outreach and
sourcing of potential new relationships.
Collaborate with other Enrollment Advisors on student pipelines and
strategies to improve conversion from key schools
Maintain accurate Salesforce records on student pipelines and school
pipelines.
Training and Product Knowledge
Educate counselors and students on the Hult mission and values as well as
our unique and innovative learning approach
Adapt the type of content shared to fit the needs and goals of each
school.
Regularly assess the level of confidence of counselors in positioning Hult
correctly with students.
Event Planning and Execution
Identify appropriate events for students and counselors throughout the
enrollment cycle.
Collaborate with cross-departmental teams to plan and execute events
effectively.
Analyze the impact and effectiveness of events and adapt accordingly.
Data Analysis and Forecasting
Regularly analyze relationship engagement through activity tracking on
Salesforce.
Identify areas of opportunity and areas for improvement from both sides of
the relationship.
Track the performance of schools for levels of applications, acceptances,
and confirmations.
Use analysis to identify the priority of each school, adjusting their
position on the priority scale depending on performance.
Qualifications and Skills required:
Bachelor's degree.
English and Italian proficiency (required).
Excellent attention to detail.
Strong interpersonal and communication skills.
Proven track record in business development, sales, or related roles.
Strong organizational and time-management abilities.
Ability to multitask and flexibility to adjust to changing priorities.
Strong analytical and strategic thinking abilities.
Familiarity with Salesforce or similar CRM tools.
Experience in higher education is a plus, but not mandatory.
