Enrollment Advisor (30597)
Location: Ottawa University - Surprise, Arizona - Surprise, AZ 85374 ·
Type: Full Time · Category: Sales
Description
Responsible for the recruitment and enrollment of new students into the OUAZ
residential campus by using effective enrollment management recruitment
techniques and excellent customer service skills that are aligned with Ottawa
University's student centric philosophy. Generates prospective student and new
student enrollments for the Surprise Residential Campus academic degree
programs. Requires personal initiative and ongoing communication with
applicants to assist them in all phases of the new student enrollment process.
Responsible for achieving measurable enrollment goals and objectives. This
position is based out of the Surprise Residential Campus and requires travel,
and evening/weekend hours.
Essential Functions:
Responsible for high school visit program at all high schools in the
territory in order to establish rapport with high school staff, and to
meet set production goals. Conducts educational and motivational
presentation to high school and college transfer students for the purpose
of influencing their decisions to pursue higher education options with
Ottawa University.
Advisor obtains leads through school visits and weekly classroom lectures
and presentations.
Responsible for establishing home interview and/or campus visit
appointments and conducting in-home or phone interviews to facilitate the
enrollment process with student/parents.
Responsible for attaining a targeted level of campus visits interviews as
well as securing a targeted level of applications and deposits as a result
of these visits. In addition, required to meet established new student
contact rates. The advisor, prospective student, and parents or guardian
will discuss at a more detailed level, the opportunities available to the
individual at Ottawa University.
Responsible for duties related to College Fairs, College Nights and other
related programming including: setup and tear down of booth for events,
meet and discuss program offerings with prospective high school students
visiting college fairs, and foster interest in appointment/interview which
leads to campus visits.
Responsible for Community Colleges and American Baptist as well as other
church affiliations (as assigned) in territory through building and
maintaining relationships within these areas and seek lead generating
opportunities toward new students.
Facilitates the process required for financial aid application. Encourages
prospective students to understand steps for completing financial aid,
make use of online tools, explains the process and information needed to
attain appropriate types of aid, and refers the student to the appropriate
department as needed.
Manages the process for decision making related to each prospective
student's entry into Ottawa University. Must have knowledge of the
University organization, structure, HLC standards. Requires evaluation of
prospective student transcripts and assessment of hours that will be
transferrable for each student. Must understand programs and systems to be
able to effectively assist students toward a program that will
successfully meet degree requirements. Each prospective student must meet
established criteria for admissions standards.
Maintains reports in order to track all associated activities and goals
and utilizes university CRM system. Responsible for meeting individual
targeted new student enrollment goals and assist in accomplishing the
overall department goals.
Responsible for the accuracy and timely entry of all data information
pertaining to assigned students in student database systems. Prepares
reports as needed to facilitate enrollment objectives of assigned activity
areas.
Applies and utilizes new knowledge, skills gained from learning into daily
work assignments to improve individual productivity. Shows flexibility by
accepting coaching tips. Works well with management, team members, and
other employees, as well as potential students. Participates as a team
member by understanding team dynamics.
Acts in a liaison capacity with other campus departments to ensure that
the Enrollment Department properly interacts with all areas affecting
student enrollments.
Participates in other duties as assigned including, but not limited to,
working with student ambassadors, admissions event planning, weekend
visits, phone duty.
Other duties as assigned
Qualifications
Required Education: Bachelor's degree or equivalent.
Required Experience: Previous experience in recruiting or sales position.
College admissions experience preferred.
Additional Eligibility Requirements:
Strong presentation skills
Customer service oriented with strong verbal communication skills
Professional or heavy telephone experience
Ability to facilitate resolution of problems
Must possess the skills to self-initiate and manage a diverse set of
activities/duties
Accuracy, organization and attention to detail
Ability to work effectively under stressful time sensitive deadlines
Proficiency with a PC including, word, excel and student database systems
Ability to work independently, making sound decisions
Must be able to lead prospective students toward decisions and
successfully close a deal
Maintain a valid driver license
Availability for overnight travel
Working Conditions:
(Physical attributes required to perform job duties with or without
reasonable accommodation - examples: sitting, lifting, bending, driving,
environmental factors or elements, noise level, stairs in a building, or other
factors that will affect working conditions)
Requires evening and weekend activities and events/meetings.
Frequent standing, stooping, bending, pulling, pushing, and lifting.
Must be able to lift 5-15 pounds at times.
Travel Requirements:
If travel is required, list type and approximate percentage: No less than
50%
Responsible for driving students and University vehicles as part of job
duties: No
Standard University Expectations:
Be mindful and supportive of the Mission of Ottawa University.
Understand and follow the University's policies and procedures and
exercise good judgment accordingly. Assure that University and student
information is managed in a confidential and ethical manner in accordance
with the University's Code of Conduct and Ethics.
Manage your staff in accordance with University personnel policies.
Encourage collaboration among the staff, provide regular evaluation and
feedback, and facilitate developmental opportunities.
Model and encourage collaboration among University offices and campuses
assuring effective communication and operations.
Provide leadership through conduct, attitude, and professionalism.
Represent the University to students, external groups, faculty, and staff
in a way that reflects positively on the University.
Exercise inclusivity in your daily actions in accordance with the
University's Mission Statement, Statement of Spiritual Identity, and
Statement of Inclusion, Openness, and Community.
Our University
Ottawa University “prepares professional and liberal arts graduates for
lifetimes of personal significance, vocational fulfillment, and service to God
and humanity” from residential campuses in Ottawa, Kansas (established 1865)
and Surprise, Arizona (established 2017) and from professional and online
campuses in Kansas City, Phoenix, and Milwaukee.
Ottawa University is a regionally accredited, church-related, student-
centered, private comprehensive university that strives to integrate faith,
learning, and life in the academic experiences of students.
This job description in no way states or implies that these are the only
duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to
perform any other job-related duties requested by any person authorized to
give instructions or assignments. All duties and responsibilities are
essential functions and requirements and are subject to possible modification
to reasonably accommodate individuals with disabilities. To perform this job
successfully, the incumbents will possess the skills, aptitudes, and abilities
to perform each duty proficiently. Some requirements may exclude individuals
who pose a direct threat or significant risk to the health or safety of
themselves or others. The requirements listed in this document are the minimum
levels of knowledge, skills, or abilities. This document does not create an
employment contract, implied or otherwise, other than an “at will”
relationship.
Ottawa University is committed to equal employment opportunity and does not
unlawfully discriminate in recruitment or employment on the basis of race,
age, sex, color, religion, disability, national origin, sexual orientation,
genetic information, or any other characteristic protected by law.
