About the role
Location: Redwood City, CA, United States · Reference: 200659
Please Note: This role is based at the Stanford Historic Campus, Pine Hall.
The Engineering Manager, Automation & Service Reliability leads a team of four engineers who design, build, and support the integration platforms, robotic process automation (RPA), and data services for Stanford University's IT Infrastructure team. This is a hybrid technical working manager and people leadership role. The manager actively contributes to technical projects, sets technical direction, and reviews engineering work while also leading the team's day-to-day people management, including coaching, performance management, hiring, and career development. The manager partners closely with the Director of Communications Technologies Service Support and represents the team with internal University IT stakeholders and healthcare partners including Stanford Health Care (SHC) and Stanford Medicine Children's Health (SCH).
This role also carries a forward-looking mandate: evolve the team's automation practice beyond traditional RPA and integration work toward agentic AI. The manager will identify, pilot, and scale agentic AI solutions — AI agents and LLM-powered workflows that can reason, plan, and take multi-step action across existing systems — to solve problems for clients across the broader IT Infrastructure organization, not just the team's existing service lines.
Key Responsibilities
People Management
Technical Leadership
Agentic AI & Innovation
Stakeholder & Program Collaboration
Core Duties :
Lead and manage all business, technical, and education activities (e.g. application development, installing, configuring, and maintaining servers, routers, firewalls, workstations, and network equipment).
Exercise full management responsibility for a technical group, including recruiting, hiring, training, developing, evaluating, and setting priorities. May manage managerial staff.
Ensure work completion within schedule, budgetary, and design constraints; make decisions about analysis, design, and testing; solve complex technical problems; provide alternative methods for achieving goals when necessary.
Provide strategic planning for own work group; may assist higher level management in broader scope strategic planning for a large, complex, university-wide function or major initiative.
Create procedures and guidelines to ensure compliance with university policy and federal and state regulations.
Develop and manage budgets for projects or work groups.
May oversee or assist in preparation and submission of documentation, such as proposals, progress reports, or other contractual requirements.
Monitor technology trends and evaluate emerging technologies for adoption and implementation.
Work collaboratively with colleagues to leverage the university/school's investments in information technology.
Minimum Education and Experience:
Bachelor's degree and five years of relevant work experience, or a combination of education and relevant experience.
Knowledge, Skills and Abilities :
Detailed understanding of relevant technical knowledge and problem resolution.
Strong customer relationship skills, consensus building skills, and ability to establish effective working relationships in a diverse environment.
Demonstrated ability to lead, motivate, and develop staff.
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.