Education Technology Assistant
The School of Clinical Medicine is seeking a highly motivated Education
Technology Assistant to join our dynamic eLearning Team.
In this role, you will play a pivotal role in supporting and maintaining our
cutting-edge Moodle-based Virtual Learning Environment (VLE). You will be
the go-to person for clinical students, academic staff, and administrative
personnel, ensuring they have a seamless learning experience.
Here's what you'll be doing:
Collaborate with the eLearning Team to manage and support the VLE,
fostering a robust learning environment for future healthcare
professionals.
Become a master of the support desk: You'll be responsible for managing a
shared email inbox, troubleshooting user queries, and providing clear
solutions or escalating complex issues.
Sharpen your technical skills: Maintain and test the VLE, ensuring optimal
performance and user experience.
Content is key: Work alongside staff to develop engaging and high-quality
course content, adhering to strict quality and regulatory standards.
Embrace accessibility: Collaborate with the team to ensure all VLE content
meets EDI (Equality, Diversity, and Inclusion) standards.
Support faculty in recording lectures and developing pre-recorded learning
materials.
Become a learning champion: Deliver training sessions on eLearning
concepts and tools to empower academic and administrative staff.
Think outside the box: Assist academic staff in finding innovative
solutions and technological advancements to enhance the clinical
curriculum.
Project co-ordination: Take ownership of small-scale projects that
optimize the clinical curriculum.
Stay organized: Act as secretary for the bi-monthly eLearning Steering
Group meetings, managing documentation, reports, and research for
recommendations.
What we're looking for:
A strong educational background (HND/HNC, Level 4/5 qualifications, or
equivalent experience).
Exceptional customer service skills with a focus on clear communication.
Experience supporting users with software systems, particularly those
related to online learning environments.
Proficiency in task management tools (e.g. JIRA/Trello) and Microsoft
Office Suite.
A passion for technology and a commitment to excellence in online
learning.
The ability to work independently, manage time effectively, and thrive in
a collaborative team environment.
This role offers a unique opportunity to make a significant impact on the
future of clinical education. If you are a highly motivated individual with a
dedication to both education and technology, we encourage you to apply.
Click the 'Apply' button below to register an account with our recruitment
system (if you have not already) and apply online.
Please ensure that you outline how you match the criteria for the post and why
you are applying for this role on the online application form.
Please include details of your referees, including email address and phone
number, one of which must be your most recent line manager.
Please quote reference RA41762 on your application and in any correspondence
about this vacancy.
The University actively supports equality, diversity and inclusion and
encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible
to live and work in the UK.
Further information
Further Particulars (RA41762)
Department/Location
Office of the School of Clinical Medicine
Salary
£29,605-£33,966
Reference
RA41762
Category
Assistant staff
Published
21 May 2024
Closing date
21 June 2024
