Education Support Assistant

University of Exeter
March 06, 2024
Offerd Salary:£25,007
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


The starting salary will be from £25,007 on Grade C (pro rata for part-time), depending on qualifications and experience.


Generous holiday allowances, flexible working, pension scheme.

Contractual hours




Job category/type

Admin, Professional, Managerial


Grade C P01542 JD.pdf
Education Support Assistant

Job description

Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking a dedicated Education Support Assistant to join our dynamic Education Support team.

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!

  • Do you enjoy direct contact with people?
  • Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
  • Do you enjoy providing administrative support?
  • Are you fantastic at organising, communicating and making things run smoothly?
  • Do you want to work for an excellent employer with some fantastic career and training opportunities?
  • If so, our Education Support Assistant role in Education and Academic Services could be for you.

    Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.

    Position Details:

    We have multiple positions available on a full time, permanent basis.

    Part time applications will still be considered should a part time opportunity become available, please feel free to contact us for an informal discussion before making your application or make us aware of your part-time interest through your supporting statement.

    This role offers the opportunity for hybrid working – some time on campus and some from home.

    Interviews are expected to take place on the 15 th March 2024 on our St Luke's Campus, Exeter.

    About the Role:

    As key members of the Education Support team on the Streatham campus, you'll be part of either the Building One or Amory Hub Teams, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.


    Provide advice, guidance, and administrative support to students and staff.

    Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.

    Flexibility to work across various service areas and Information Point locations within the University.

    About You:

    We are looking for dynamic and committed individuals with:

    Strong desire to build a career in administration and customer services.

    Experience working independently and as part of a team.

    Excellent customer service skills.

    Adaptability in a culture of change and growth.

    How to Apply:

    To be part of our team, click the button below to apply online.

    These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.

    Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

    We can offer you the opportunity to develop your career in administration and customer services.

    Please ensure you read the Job Description and Person Specification for full details of this role.


    Competitive starting salary.

    Generous holiday allowances.

    Flexible working options.

    Pension scheme.

    Onsite gym and cycle-to-work scheme.

    39 days leave per year.

    Discounts at leading retailers.

    The University of Exeter is an equal opportunity employer, recognized as a Disability Confident employer and an Athena Swan accredited institution. We welcome applications from underrepresented groups.


    For further information, contact Dom Brendell at [email protected].

    Join us in shaping the future of education at the University of Exeter!

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