Education Support Advisors

University of Exeter
February 12, 2024
Offerd Salary:£32,332
Working address:N/A
Contract Type:fixed-term basis for
Working Time:Part time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


Salary will be from £32,332 per annum pro rata subject to knowledge, skills and experience.


Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable).

Contractual hours




Job category/type

Admin, Professional, Managerial


Education Support Advisors

Job description

Education and Academic Services

There are three part-time roles available immediately:

1 x 0.6 FTE role on a permanent basis.

1 x 0.6 FTE role on a fixed-term basis for 24 months.

1 x 0.8 FTE role on a fixed-term/secondment basis for 12 months.

Please state within your supporting statement which of the above roles you would be interested in.

Role summary

The Education Support Team based in Wonford and Heavitree provides core and critical operational support for clinical and academic teaching activity for students in all five years of the BMBS medical programme across Devon.

This role offers an exciting opportunity for someone looking to develop their career in a management position that supports the operational aspects of a growing team on an expanding programme as part of a small, cohesive management team. The role-holder will need to work effectively in an environment where the confidence to use their initiative to provide solutions to time-sensitive issues is essential. It is embedded within a wider administrative team in a busy environment and, in collaboration with individuals and teams on other University of Exeter campuses. The key aim will be to focus on delivery of an excellent service to students and NHS partners, and focus on the use of data collection and manipulation in order to do this.

The ability to build relationships and networks with stakeholders to achieve short- and medium-term results while also seeking to define and deliver longer-term solutions is imperative.

There is an expectation that the role-holder will quickly build knowledge and develop a network of key contacts across institutions, both internally and externally, representing the interests of the programme.

About you

  • Significant or emergent experience of completing or contributing to clearly defined operational projects, ideally within a large organisation and in a management context.
  • The ability to lead others and use your own initiative to achieve successful outcomes following the outlining of a project or goal.
  • Evidence of collaboration and proactively in a diverse team to deliver multiple objectives to a high standard.
  • Superior IT skills (especially Excel)
  • Strong communication, management and organisation skills to manage a diverse workload in a fast-paced and exciting environment.
  • About the team

    The BMBS programme support team forms a vital part of our support services to undergraduate medical students and NHS partners, including delivering a face- to-face service for students and staff. Roleholders will be expected to work onsite in the RILD Building and Heavitree Hospital for the majority for their working week, i.e., 80% onsite, and potentially more while the training and induction period is completed.

    Please also note that peaks in workload at specific points in the academic cycle may mean the ability to take annual leave could be restricted during August and September. To accommodate the different working patterns of our NHS partners, and because of the intensive nature of the programme, each member of the team will be required to attend a limited number of ‘out-of-hours' meetings or teaching throughout the year.

    Please ensure you read the Job Description and Person Specification for full details of this role.

    The University of Exeter

    We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

    Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99% of our research is of international quality and 47% is world-leading (2021 Research Excellence Framework).

    We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

    Our Equality, Diversity and Inclusion Commitment

    We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

    Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

    With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.


    We offer some fantastic benefits including:

  • 41 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus' and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • If you would like to discuss any aspect of the role or the work of the programme, please contact Jayshree Ramsurun [email protected] or Sarah Clatworthy [email protected] Tel: 01392 408608.

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