Education Support Advisor (Degree Apprenticeships)

University of Exeter
May 26, 2024
Offerd Salary:£32,332
Working address:N/A
Contract Type:fixed term basis.
Working Time:Full time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


The starting salary will be from £32,332 on Grade E, depending on qualifications and experience.


Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable).

Contractual hours




Job category/type

Admin, Professional, Managerial


T53589 Job Description.pdf
Education Support Advisor (Degree Apprenticeships)

Job description

Education and Academic Services

This role offers the opportunity for hybrid working – some time on campus and some from home.

This new full – time post is available from the 8th of July 2024 until the 23rd of May 2025 on a fixed term basis.

Summary of the role

The EAS directorate provides all the key administration and education support activities that underpin the student experience from Fresher's week to Graduation. This role is within the Education Support Team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate and postgraduate programmes.

About the role

This role offers an exciting opportunity for a highly motivated individual with the ability to work under their own initiative and with a keen interest in providing excellent customer service to both young school leavers and senior employer partners. The role will have primary responsibility for the operational delivery of the recruitment process in support of a major degree apprenticeship employer partner.

Additionally, the post will specifically support tasks for our Degree Apprenticeship programmes and will be embedded within the Degree Apprenticeships Support Team. However, flexibility is expected of Education Support Administrators across the service and role-holders are asked to assist across different programme types if required.

About you

You will be expected to provide specialist recruitment and administrative support and act as a first/named point of contact for internal and external stakeholders. You will work effectively and flexibly within a wider administrative team in a busy environment to deliver an excellent, customer focused and seamless service. You will promote the consistent and correct application of processes, systems and codes of practice ensuring compliance with internal and external regulation.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.


We offer some fantastic benefits including:

  • 41 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus' and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Further information

    For an informal discussion about the role, please contact Sarah Niles, [email protected]

    From this employer

    Recent blogs

    Recent news