Education Counselor

Education Counselor

Reference: 40048

Please note: All postings close at 12 A.M. CST on the closing date.  This employer participates in E-Verify.

Position Summary:

The Employment and Training Case Manager/Career Coach provides comprehensive employment, career development, and academic support services to SNAP (Supplemental Nutrition Assistance Program) participants referred by the Department of Human Services (DHS) and students attending Arkansas State University Three Rivers. This position assists individuals in identifying and overcoming barriers to educational attainment and employment through individualized assessment, case management, career coaching, and resource coordination. Responsibilities include developing employment and educational plans, facilitating job readiness workshops, assisting with financial aid and enrollment processes, providing academic and career counseling, and connecting individuals with appropriate campus and community resources. The position also supports student success through academic planning, career exploration, and guidance toward educational completion and workforce entry. The successful candidate will demonstrate a commitment to student success, workforce development, and serving a diverse population while advancing the mission and academic purpose of ASU Three Rivers.

Duties & Responsibilities:

• Conduct intake interviews and assess the employment, educational, and career development needs of SNAP recipients referred by DHS.

• Develop individualized employment and training plans to assist participants in securing full-time employment or pursuing appropriate education and workforce training opportunities.

• Coordinate and facilitate workshops covering resume writing, job applications, interviewing techniques, job search strategies, and workplace readiness.

• Provide individualized career coaching, employment guidance, and job placement assistance to students and program participants.

• Assist individuals with identifying financial aid resources and navigating admission, enrollment, and registration processes for local educational and training programs.

• Establish and maintain relationships with employers, workforce agencies, community organizations, and educational partners to expand employment and training opportunities.

• Serve as the on-campus Career Coach, supporting student career exploration, career readiness, professional development, and employment preparation.

• Maintain accurate and confidential participant files, case notes, program documentation, and required records.

• Prepare and submit monthly and other required reports to ensure compliance with DHS and applicable program requirements.

• Monitor participant progress and provide follow-up support to evaluate employment and training outcomes.

• Perform other duties as assigned in support of the workforce development and student success initiatives of ASU Three Rivers.

Knowledge/Skills/Abilities:

Ability to communicate effectively, both verbally and in writing, with a broad and diverse population.

Strong interpersonal, organizational, planning, and problem-solving skills.

Proficiency in computer applications, including Microsoft Word and Excel.

Demonstrated time management skills and the ability to maintain accurate records and documentation.

Ability to work independently and collaboratively while managing multiple responsibilities.

General Days/Hours:

M-Thursday 7:00am - 5:00pm

Other:

Minimum Qualifications:

Bachelor's degree in a relevant field. Experience advising clients related to overcoming educational and employment barriers, is desired.

E-Verify Participation Notice:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf