Careers at Yeshiva University
Position Summary: The Director of Graduate Enrollment Management provides strategic and operational leadership for the graduate enrollment enterprise. This Director is responsible for shaping and executing a cohesive enrollment strategy that encompasses prospective student advising, admissions, enrollment communications, application processing, and inquiry-to-enrollment conversion. The unit works seamlessly with the Executive Director of Recruitment and Partnerships to develop and yield a pipeline of highly qualified students for programs across the school's portfolio of graduate and professional programs. The Director leads a dedicated team defined by high standards, a commitment to student success, and a culture of collaboration. This is a highly visible role that services multiple campuses and disciplines, engaging with academic leaders, faculty, and staff throughout the enrollment cycle. This is an on-site position. Periodic evening and weekend availability is expected during key points in the admissions cycle as well as some travel required to support team recruitment activities and campus engagement.
Position Responsibilities: Reporting to the Associate Dean for Academic Affairs, this role has the following responsibilities:
Strategic Enrollment Leadership
Lead enrollment forecasting— including funnel projections, program mix
assumptions, scholarship strategy, and net tuition estimates — and
contribute to the school's annual budget planning process, collaborating
with the Executive Director of Recruitment and Partnerships on recruitment
activity assumptions.
Establish and monitor key performance indicators across the portfolio,
including inquiries, applications, admits, deposits, and enrollments,
using conversion and yield patterns to guide operational decisions and
surface strategic risks or opportunities.
Monitor market conditions, competitor activity, and enrollment trends to
recommend strategic adjustments and maintain competitive program
positioning.
Partner with Marketing and Communications on campaign planning and program
positioning, ensuring the team provides timely, accurate program
information to support messaging across digital, social, direct mail, and
related channels. Providing feedback from frontline interactions is
essential for shaping programs, messaging, and outreach.
Build relationships with academic leaders, faculty, and administrative
partners across the University to support enrollment strategy, program
positioning, and student engagement.
Student Engagement and Enrollment Communications
Oversee prospective student advising and engagement from inquiry through
deposit, ensuring a responsive, informed, and student-centered experience
across all channels and touchpoints. Participate in a seamless handoff of
newly deposited students to our advisement groups to ensure students have
a smooth transition to campus.
Oversee staff responsible for communication workflows across email
campaigns, automated drip sequences, text, chat, and related platforms,
ensuring strategies are well-executed and aligned with enrollment goals.
Train your team on the distinct recruitment and admissions characteristics
of each program and develop engagement approaches that help applicants
make informed enrollment decisions.
Oversee on-campus and virtual information sessions and enrollment events,
ensuring alignment with program positioning, prospective student needs,
and conversion objectives.
Collaborate with academic and administrative offices to support
coordinated enrollment operations, applicant support, and matriculation
activities.
Admissions Operations, Systems, and Reporting
Lead admissions operations and application review, including document
collection, transcript review, workflow management, applicant follow-up,
and decision timeliness.
Oversee CRM administration, enrollment systems, workflow optimization, and
automation to support operational efficiency, data integrity, and
consistent applicant communication.
Use CRM reporting and enrollment analytics to monitor funnel performance,
identify operational challenges, and support decision-making.
Provide regular enrollment updates, forecasting reports, and strategic
analyses to university leadership and key stakeholders.
Maintain a regular review process for operational indicators — including
response times, application completion rates, time to decision, melt, and
enrollment by program — and use findings to support continuous
improvement.
Ensure compliance with applicable federal and state regulations,
accreditation standards, and university policies.
Team Leadership
Lead and develop the graduate enrollment management team, including
admissions specialists, call center staff, enrollment communications
staff, admissions operations staff, and part-time staff.
Set clear operational standards and accountability measures related to
applicant engagement, responsiveness, follow-up, and conversion throughout
the admissions lifecycle.
Conduct regular one-on-ones, pipeline reviews, and performance
conversations with direct reports; support onboarding and ongoing staff
development.
Build and maintain training practices related to student engagement,
enrollment counseling, communication effectiveness, systems use, and
conversion strategies.
Product Knowledge
The Director is expected to maintain working knowledge of:
Each program's curriculum, faculty expertise, student work, and notable
campus experiences.
Student outcomes, including licensure rates, career placement, salary
data, internships, and capstone experiences.
Current job market trends and employer expectations relevant to each
program area.
New York City as a context for career launch and professional growth.
The pressures facing working professionals who are balancing graduate
school alongside careers and personal responsibilities.
Graduate financing options, including financial aid, scholarships, and
employer-sponsored tuition benefits.
Experience & Educational Background:
Master's degree required
Minimum of five years of progressive experience in graduate admissions,
enrollment management, or a closely related field, including senior or
leadership responsibility; experience in a multi-program or multi-campus
environment preferred.
Demonstrated experience managing and developing teams, including hiring,
coaching, and performance management.
Experience developing and executing enrollment strategy, including goal-
setting, funnel management, and data-informed decision-making.
Familiarity with call center operations and enrollment communications
platforms, including CRM systems (e.g., Salesforce, HubSpot, or
equivalent), email automation, and digital engagement tools.
Skills and Competencies:
Strategic thinker with the ability to translate enrollment goals into
clear operational plans and hold a team accountable for results.
Exceptional interpersonal and communication skills; able to build trust
with prospective students, academic partners, staff, and university
leadership.
Strong data literacy — comfortable reading enrollment reports, identifying
trends, and translating findings for a range of audiences.
Knowledge of graduate financing, including financial aid, scholarships,
and employer-sponsored tuition programs.
Proficiency with CRM systems, virtual communication platforms, and digital
enrollment tools; comfortable experimenting with and applying new tools,
including AI applications.
Ability to manage a complex, multi-stakeholder portfolio with competing
priorities, exercising sound judgment and follow-through independently.
Commitment to student success, equity, and a candidate experience that is
welcoming, informed, and efficient.
Application Instructions: Please include with your application a CV, cover letter, and a list of references. References will be contacted when an applicant is under consideration.
Salary Range: $120,000 - $130,000
About Us: ABOUT THE KATZ SCHOOL: The Katz School of Science and Health, with 1300 master's and doctoral students, is now the largest graduate school at Yeshiva University. Located in the heart of New York City, Yeshiva University is a US News and World Report Top 100 University. We are research scientists, tech builders and entrepreneurs, and patient-centered clinicians working on problems that matter. We focus on industry sectors that are central to the modern economy: Artificial Intelligence, Biotechnology, Computer Science, Cybersecurity, Data Analytics, Digital Media, and Fintech, as well as Physician Assistant Studies, Nursing, Occupational Therapy, and Speech-Language Pathology. Katz School faculty take an interdisciplinary approach to research and education, fostering the creativity, collaborative thinking and builder mindset required to take on today's toughest problems. Over the last five years, we have launched ten master's and doctoral programs with 92% graduation rates, 100% licensure pass rates, 95% post-graduation employment in high-paying careers, and students and alumni from over 30 countries. The Katz School is a close-knit community with a big network, nestled in the heart of a big city. We are global in reach, with faculty and students from across the United States and around the world—and also deeply embedded in New York City's rich professional and social fabric. With a vibrant campus life and city at our fingertips, the Katz School is where bold, purpose-driven people come to create, connect and explore. Read about projects at Katz. ABOUT YESHIVA UNIVERSITY: The mission of Yeshiva University — the world's flagship Jewish university — is to educate, empower and inspire our students to become the next generation of leaders, guided at all times by our core values. We do this through a transformative, world-class, and interdisciplinary education that is deep and broad and that cultivates in our students a sense of meaning, purpose and drive to make the world a better place — for themselves and for future generations.
Equal Employment Opportunity: Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state or local laws.
