Director of Global Engagement
Location: Maryville College - Maryville, TN 37804
Description
MARYVILLE COLLEGE STAFF POSITION DESCRIPTION
Position Title : Director, Center for Global Engagement
Department : Center for Global Engagement
Title of Immediate Supervisor : VP of Academic Affairs & Dean of the
College
Expected Daily Work Hours : 8:00am – 5:00pm
Expected Weekly Work Schedule : Monday – Friday
Pay Grade : 10S
Pay Range :
About Maryville College
Maryville College is a nationally ranked institution of higher learning and
one of America's oldest colleges. For more than 200 years, we've educated
students to be giving citizens and gifted leaders to study everything so that
they are prepared for anything. Our graduates are equipped to address complex
problems, engage with diverse communities, and launch meaningful careers.
Nestled in Maryville, Tennessee, between the Great Smoky Mountains National
Park and the city of Knoxville, our campus combines the beauty of a rural
setting with the advantages of an urban center. With a wide range of academic
programs and a strong tradition of career preparation, our alumni live “strong
of mind and brave of heart,” carrying forward our Presbyterian founder's
charge to do good on the largest possible scale.
Mission
As an employer, Maryville College offers more than a mission - it offers
support. Our employees receive a comprehensive benefits package that includes
medical, dental, and vision coverage, a generous paid time off program, a
retirement plan with an employer match of up to 5%, and the opportunity to
grow in a collaborative community that values both professional excellence and
personal well-being.
“Maryville College prepares students for lives of citizenship and leadership
as we challenge each one to search for truth, grow in wisdom, work for
justice
and dedicate a life of creativity and service to the peoples of the world.”
Values
Scholarship : We commit ourselves to lifelong curiosity and learning,
to the search for knowledge, and to intellectual creativity.
Respect : We commit ourselves to honor the worth, dignity, and freedom
of ourselves and all creation, and to treat others as we wish to be
treated.
Integrity : We commit ourselves to truth, honesty, dependability, and
responsibility in all our actions and relationships.
SUMMARY
The Director of the Center for Global Engagement provides strategic and
operational leadership for Maryville College's international education and
global engagement portfolio. The Director leads the Center and its staff;
advances international student enrollment, success, and regulatory compliance;
oversees education abroad, global learning, and intercultural initiatives;
manages budgets and resources; and coordinates institutional risk management
and crisis response for international programs. Working across academic and
administrative divisions, the Director aligns global engagement with the
College's mission, strategic priorities, and commitment to student learning
and success.
Education and Experience
Education required to ensure success in this position:
Master's degree in international education, higher education
administration, student affairs, or related field. An equivalent
combination of education and experience may be considered.
Experience required to ensure success in this position:
Minimum of five years of progressively responsible experience in
international education, higher education administration, enrollment
management, student services, or a related field; seven or more years
preferred.
Demonstrated experience with F-1 student and J-1 exchange visitor
regulations, SEVIS compliance, and institutional recordkeeping.
Demonstrated experience supervising and developing staff, managing budgets
and operations, and leading cross-functional initiatives.
Experience developing institutional partnerships and managing health,
safety, risk, or crisis-response responsibilities in international
education.
Experience living, studying, working, or traveling internationally, or
comparable sustained intercultural experience.
Evidence of ongoing professional development and engagement with relevant
professional standards and associations.
Preferred:
Proficiency in a language other than English.
Experience in a liberal arts/private college setting.
ESSENTIAL FUNCTIONS
Leadership, Strategy, and Institutional Collaboration
Provide vision, strategic direction, and operational leadership for the
Center for Global Engagement and the College's internationalization and
global learning priorities.
Lead Center planning, policy development, assessment, and continuous
improvement; establish goals and measures of effectiveness aligned with
institutional priorities.
Supervise, mentor, and evaluate professional, administrative, and student
staff; clarify responsibilities, support professional development, and
maintain continuity of essential services.
Serve as the College's principal administrative resource and advocate for
international education, advising senior leaders and collaborating closely
with Academic Affairs, Enrollment Management, Student Development,
Finance, Advancement, the Registrar, faculty, and other campus partners.
Lead and participate in relevant institutional committees, including
service as an ex officio member of the International Programming
Committee.
International Student Enrollment, Services, and Regulatory Compliance
Provide strategic and operational oversight for international student
services across the student lifecycle, including pre-arrival support,
orientation, immigration advising, intercultural programming, retention,
and transition or completion support.
Serve as the College's Primary Designated School Official (PDSO) and
Responsible Officer (RO), as appointed and designated, and ensure
institutional compliance with applicable Department of Homeland Security
and Department of State regulations, SEVIS reporting requirements,
records-retention rules, and institutional policies.
Maintain appropriate business continuity and internal controls for F-1 and
J-1 compliance, including the designation, training, supervision, and
periodic review of qualified DSOs and AROs.
Partner with Enrollment Management to develop and implement international
recruitment and enrollment strategies and to coordinate a clear, student-
centered transition from inquiry and admission through enrollment and
ongoing support.
Provide or coordinate specialized international admissions and enrollment
services, including recruitment outreach, admissions counseling,
application and credential review support, immigration-document workflows,
and pre-arrival communication, and provide direct service coverage as
staffing and enrollment needs require.
Use enrollment, retention, and service data to identify barriers, improve
processes, inform resource decisions, and support international student
success.
Education Abroad and Global Learning
Provide strategic and operational oversight for the College's portfolio of
faculty-led, semester, year-long, summer, internship, service-learning,
and other approved education abroad opportunities.
Lead policy, process, and systems development for education abroad,
including program development and approval, marketing and recruitment,
advising and application, enrollment and registration, budgets and
accounting, pre-departure preparation, in-country support, reentry, and
program evaluation.
Develop and manage relationships with universities, program providers,
consortia, and other partners; periodically review agreements, program
performance, academic fit, student support, cost, access, and risk.
Collaborate with faculty, academic divisions, the Registrar, and the
International Programming Committee to maintain a coherent program
portfolio, integrate global learning with the curriculum, facilitate
credit transfer, and support faculty developing or leading programs
abroad.
Lead administration, faculty support, curricular integration, assessment,
and continued development of the Global+ Program and other institutional
global-learning initiatives.
Advance equitable access to education abroad and other global learning
opportunities, with attention to financial, academic, identity-related,
and logistical barriers.
Health, Safety, Risk, and Crisis Management
Maintain and regularly review comprehensive health, safety, risk-
management, emergency-response, and business-continuity protocols for
College-sponsored international activities and for inbound international
students and exchange visitors.
Partner with the College's crisis-management and other appropriate teams
to assess program and destination risk, prepare travelers, monitor
significant incidents, coordinate response and communication, and document
follow-up.
Serve in an on-call leadership capacity for international program
emergencies and coordinate timely escalation to College leadership and
external assistance providers, as appropriate.
Fiscal, Operational, and Resource Management
Develop and manage the Center's operating and program budgets; monitor
expenditures, program costs, scholarships, grants, contracts, and other
funds; and ensure sound stewardship and compliance with institutional
policies.
Oversee the Center's policies, procedures, technology, records,
communications, vendor relationships, and service standards, ensuring
efficient, accessible, and well-documented operations.
Prepare reports, analyses, and recommendations for senior leadership,
accreditation, compliance, planning, and resource-allocation purposes.
Partner with Advancement and other colleagues to support donor engagement,
grant development, fundraising, and stewardship related to scholarships
and global initiatives.
Partnerships, Campus Engagement, and Professional Leadership
Develop and sustain strategic relationships with domestic and
international institutions, government agencies, community organizations,
consortia, and professional associations that advance College priorities.
Provide consultation, training, and resources to faculty and staff on
international student support, education abroad, intercultural learning,
and relevant policies and professional standards.
Serve as an institutional point of contact for students, families,
government agencies, program partners, and other stakeholders on
significant matters within the Center's scope.
Represent Maryville College in relevant professional organizations and
maintain current knowledge of applicable laws, regulations, standards, and
emerging practices, including those advanced by NAFSA: Association of
International Educators and the Forum on Education Abroad.
Perform other responsibilities and special projects as assigned to advance
the College's mission and maintain a positive, respectful, and
collaborative learning and working environment.
Knowledge, Skills, and Abilities
Advanced working knowledge of F-1 and J-1 regulations, SEVIS, and
institutional compliance responsibilities.
Broad knowledge of current standards and effective practices in education
abroad, international student enrollment and services, intercultural
learning, and global engagement.
Demonstrated ability to lead a multi-functional unit, supervise and
develop staff, set priorities, delegate effectively, and sustain service
continuity in a resource-conscious environment.
Strong fiscal, operational, project-management, and analytical skills.
Excellent written, oral, interpersonal, and intercultural communication
skills, including the ability to communicate complex requirements clearly
to varied audiences.
Ability to establish measurable goals, assess student learning and program
effectiveness, interpret data, and use findings for improvement and
decision-making.
Sound judgment and the ability to assess risk, manage crises, protect
confidentiality, and make timely decisions under pressure.
Commitment to ongoing professional development and engagement with
relevant international education associations and standards.
Ability to build trust and productive partnerships across institutional
divisions and with external stakeholders.
License, Certification, or Registration Necessary
Must be a U.S. citizen or lawful permanent resident and otherwise eligible
to serve as a PDSO and RO under applicable federal requirements.
Relevant professional training (e.g., NAFSA Core Education Program
Workshops) in F-1/J-1 compliance, education abroad, international
enrollment, or risk management (preferred).
Familiarity with the Forum on Education Abroad's Standards of Good
Practice and other relevant professional standards (preferred).
Experience with international education systems (e.g., Terra Dotta,
ISSM), student-information systems, and/or customer-relationship-
management systems (preferred).
Proficiency in a second language (preferred).
Work Environment and Physical Requirements
Professional office environment with regular interaction with students,
faculty, and staff.
Regular availability for occasional evening and weekend responsibilities,
emergency response, and domestic or international travel.
Ability to operate the following vehicles or equipment:
Standard office equipment, College vehicles, relevant systems (e.g.,
SEVIS, Terra Dotta, other international education management platforms,
and the College's student-information and CRM systems).
