Director of Enrollment Marketing (CC)
Location: Longmeadow, MA 01106 · Type: Full-Time Salaried ·
Salary: $60,000.00 - $75,000.00 Salary/year
Description
Supervisor: Sr. Director of Enrollment Marketing
Status: Full Time
Job Location: Hybrid Longmeadow or Remote if beyond 45 miles
Exempt (Yes/No): Yes
JOB SUMMARY:
The Director of Enrollment Marketing provides strategic leadership for
enrollment marketing initiatives for their assigned divisions / programs to
meet enrollment goals. Reporting to the Sr. Director of Enrollment Marketing,
this position develops and executes integrated marketing strategies with a
strong emphasis on digital marketing, email marketing, lead generation, and
marketing automation.
The Director collaborates closely with Enrollment Management, and Academic
Affairs, and external agency partners to develop campaigns that attract,
engage, and convert prospective students throughout the enrollment funnel.
This role is responsible for optimizing marketing performance through data
analysis, audience segmentation, CRM strategy, and continuous improvement.
Essential Responsibilities
Develop and execute integrated enrollment marketing strategies that
support recruitment and enrollment goals for assigned divisions and
programs.
Lead multi-channel marketing campaigns across digital, email, web, social
media, paid media, search, display, and other channels to generate
inquiries, applications, and enrollments.
Develop and oversee enrollment communication strategies that engage
prospective students throughout the enrollment lifecycle—from inquiry
through enrollment—including targeted email marketing campaigns, automated
communication flows, and personalized messaging that improves engagement,
conversion, and enrollment yield.
Partner with the Enrollment Marketing Systems team to optimize CRM
workflows, audience segmentation, lead management, marketing automation,
campaign tracking, and reporting to support effective recruitment and
personalized student communications.
Monitor and optimize digital marketing performance, website conversion,
email engagement, and enrollment funnel metrics through data analysis, A/B
testing, and continuous improvement to maximize marketing effectiveness
and return on investment.
Collaborate with Enrollment Management, Academic Affairs, Communications,
and external agency partners to develop integrated recruitment campaigns
that align with institutional priorities, enrollment goals, and brand
standards.
Partner with web and creative teams to develop and optimize enrollment-
focused content, landing pages, digital experiences, and calls to action
that strengthen prospective student engagement and conversion.
Manage assigned marketing budgets, agency relationships, project
timelines, and campaign execution, ensuring initiatives are completed on
time, within budget, and aligned with strategic priorities.
Drive innovation by evaluating emerging enrollment marketing trends,
digital technologies, and artificial intelligence (AI) tools to enhance
recruitment strategies, personalize the prospective student experience,
improve operational efficiency, and strengthen marketing performance while
ensuring technology complements, not replaces, the human-centered student
experience.
Prepare and present campaign performance reports, key performance
indicators, market insights, and strategic recommendations to senior
leadership, using data to inform decision-making and continuous
improvement.
Qualifications
Qualifications
Bachelor's degree in Marketing, Communications, Business, or a related
field required; Master's degree preferred.
Minimum of five (5) years of progressively responsible experience in
marketing, enrollment marketing, or higher education marketing.
Demonstrated success developing and executing integrated, multi-channel
marketing campaigns with a strong emphasis on digital marketing, lead
generation, and enrollment growth.
Experience developing and managing email marketing strategies, lifecycle
communications, and automated communication flows that guide prospective
students through the enrollment funnel.
Experience with CRM systems and marketing automation platforms; Salesforce
and Marketing Cloud Account Engagement (Pardot) experience strongly
preferred.
Strong knowledge of digital marketing, including Google Analytics, Google
Ads, Meta advertising, SEO/SEM, website optimization, and campaign
performance analysis.
Demonstrated analytical skills with the ability to interpret marketing
data, measure campaign performance, identify trends, and make data-driven
recommendations to improve results.
Experience writing, editing, and developing compelling marketing content
for websites, email campaigns, digital advertising, and other enrollment
communications.
Proficiency in Microsoft Office Suite, Adobe Creative Cloud, Canva, and
other marketing technologies.
Experience managing multiple priorities, projects, and deadlines in a
fast-paced, collaborative environment.
Experience working effectively with external marketing agencies and vendor
partners to develop and execute successful campaigns.
Excellent written, verbal, interpersonal, and active listening skills,
with the ability to build strong relationships across the institution.
Demonstrated ability to collaborate effectively with Enrollment
Management, Academic Affairs, Communications, and other cross-functional
stakeholders to achieve shared enrollment goals.
Strong organizational, project management, and problem-solving skills,
with the ability to work independently while managing competing
priorities.
Demonstrated ability to effectively communicate and advance an
institution's mission and value proposition through integrated marketing
and digital communication strategies.
Innovative, entrepreneurial, and results-oriented, with the ability to
evaluate and responsibly leverage emerging technologies, including
artificial intelligence (AI), to enhance recruitment strategies,
personalize prospective student communications, improve operational
efficiency, and strengthen the student experience without replacing
meaningful human engagement.
Ability to adhere to University policies and procedures.
Ability to handle confidential information with discretion and within
FERPA and HIPAA guidelines.
All new employees must complete the FERPA, Anti-Harassment, and any other
required online trainings within 15 days of employment.
Should have demonstrated ability to build working relationships with
people having a wide variety of backgrounds, perspectives, and experiences
different from ones' own.
General knowledge of the University's mission, purpose and goals and the
role this position plays in achieving those goals.