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Director, Network & Infrastructure
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Posting Details
Position Description
Posting Number 201201525P
Position Title Director, Network & Infrastructure
Department Information Technology
Position Summary The Director, Network & Infrastructure is responsible for managing and expanding operational activities associated with the University's network, servers & telecommunications infrastructure. The scope of the supported infrastructure includes over 160 servers both physical and virtual, a wired and wireless network in excess of 15,000 endpoints across four campuses and in over 60 buildings, 100+ terabytes of SAN storage and a VOIP telephone system with more than 1400 phone lines, voicemail and unified communications. The Manager, Network & Infrastructure together with the CIO jointly share responsibility for IT data security and privacy concerns.
Education/Experience Bachelor's degree in IT or a related field plus three years of experience in people and project management in addition to ten+ years of hands on experience with network infrastructure or equivalent combination of education and experience. Industry certifications in a relevant field is a plus. The manager's position is hands-on and the manager is expected to be able to perform the duties of any member of the network and infrastructure teamValid driver's license with good driving record; must be insurable.
Knowledge/Skills/Ability
Able to work well under aggressive deadlines.
Thorough knowledge of data communications and network technologies and
server hardware, storage systems and operating systems
Excellent project management skills; ability to organize and prioritize
multiple complex projects.
Sound judgment, integrity, and commitment to the mission, vision, and
values of Stevenson University.
Excellent communication skills; both written and oral with technical and
non-technical colleagues and clients.
Excellent team-building skills with technical and non-technical colleagues
and clients; excellent supervisory skills.
Experience with formal change management control.
Experience with requirements development and RFP processes, vendor
evaluation and relationships management desirable.
Experience with Aruba, Nortel, Cisco, MS Server and IP Telephony products
desirable preferred.
A practical level of experience implementing and administrating common
TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SMTP, etc.
Ability to take direction from others, as well as work independently with
limited direct supervision.
Dependability, flexibility and willingness to adhere to non-standard work
schedule mandatory. This position is a 24×7×365 support position which
includes rotating on call support responsibilities.
Experience with performance monitoring and analysis on large networks.
Experience using tools associated with packet sniffing and packet shaping.
Experience and/or knowledge of network security principles
Ability to carry cell phone at all times and respond to calls from CIO.
Must be fluent in English verbal and written.
Ability to work evenings and weekends as needed.
Ability to travel between campuses.
Physical Requirements Medium work: Exerting up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Activity includes keyboarding, standing and/or sitting, walking, lifting, climbing, stooping, kneeling, crouching, crawling, reaching, talking and hearing. Close visual acuity to perform an activity such as viewing a computer terminal and reading printed materials. Subject to both environmental conditions; activities occur inside and outside.
Essential Functions
Manage Network and infrastructure staff.
Responsible for the operation of three full function data centers.
Responsible for hiring and performance evaluations of the staff within the
network and infrastructure team.
Proactively develop strategies that enable prompt resolutions to issues
regarding IT data security and privacy.
Install, configure, support and troubleshoot routers, firewalls and
switches and all infrastructure components.
Monitor the health of the network infrastructure. Report and resolve any
issues.
Identify, research, and propose new technologies, services, and/or
products to enhance the functionality, and/or cost effectiveness of the
college's network and telecommunications infrastructure.
Maintain and improve the college's network and enterprise systems in order
to provide maximum performance and reliability.
Collaborate with OIT senior level staff on projects and division-wide
initiatives.
Revise and/or develop college OIT policies and procedures, including but
not limited to policies pertaining to network technologies, enterprise
systems, technology support and network security.
Ensure timely resolution of service incidents and completion of client
service requests.
Manage operational area projects including completion of standard project
plan documentation, development and management of project schedule and
resources, and regular project status reporting on schedule, budget, and
expected results.
Ensure thorough research, development, and communication regarding the
introduction of new equipment, software or services, in order to minimize
the introduction of failure and vulnerabilities into the college's
technical environment.
Lead staff in adapting to new equipment, software, services, policies and
procedures.
Build a positive team environment in which roles and responsibilities are
clearly defined aligned with industry best practices.
Ensure appropriate training/staff development.
Develop a client service-oriented, efficient staff team.
Evaluate and performance appraise, mentor and guide Network and Enterprise
staff.
Reports To CIO
Quick Link for Posting https: // stevenson.peopleadmin.com/postings/11127
Posting Information
Number of Available Positions 1
Work Location Owings Mills
Position Category Staff
Position Type Full-Time
Months/Year 12
Hrs/Week 40
Hrs/Year 2080
If scheduled to work less than 12 months, beginning date
Ending Date
FLSA Exempt
Payroll Biweekly
Hiring Salary Range Anticipated to be $90,000 to $102,000
Benefits https: // www. stevenson.edu/human-resources/benefits/
Recruitment Instructions Open to All Applicants
Posting Date 08/26/2026
Closing Date/Application Deadline
Open Until Filled No
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, genetics, or any other characteristic protected by law.
Supplemental Questions
Required fields are indicated with an asterisk ().
Documents Needed to Apply
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
