Dining Services Supervisor - Vail Commons
Location: Davidson, NC, United States · Reference: 937
The Dining Services Supervisor is responsible and accountable for supervision
of associates in a fast paced, excellence focused college food service
operation. This is a 9-month, 40 hour per week position and is required to
work nights and weekends. The person working this position will have primary
supervisory/ manager on duty responsibilities in one of the dining operations
but may be assigned to other areas as needed. The Dining Services Supervisor
monitors individual performances of all associates under their care, including
training, coaching, and motivation. They will also initiate progressive
discipline, document performance issues, and assist with performance
evaluations. The Dining Services Supervisor must display a commitment to guest
service as they will have personal interaction with guests by providing the
support needed to maintain and enhance a strong service environment.
This is a hand – on position supervising front of the house servers, cooks,
and dish room associates. During the academic year, the dining locations
operate seven days a week, three meals a day for the students, guests, staff,
and faculty.
Qualifications
High school degree or equivalent and a minimum of 1 year of commercial
foodservice leadership experience required.
Servsafe Manager certified or ServSafe Manager certification required
within 60 days of employment.
If applicable, National brands Manager certification required within 30
days of employment.
Requires good organizational skills, ability to communicate well verbally
and in writing.
Basic computer skills required, including use of Microsoft Outlook, Word,
OneNote, Excel, and basic internet research.
Great customer service skills. Desire to support our stated mission and
provide leadership that supports policies and procedures.
Current state issued drivers license is required.
This role has physical demands including, but not limited to, lifting,
bending, pushing, pulling, carrying and / or extended walking and
standing.
Job Responsibilities:
Supervision of Staff; monitoring the individual performance of all
associates on shifts. This includes training and developing staff members
to perfect their skills on their individual stations and cross-train on
others. Seeks compliance with all recipes, menu items and policies and
procedures of Dining Services and the college. Maintains all service and
production standards in the absence of the manager and director.
Production: works a station and / or preps to ensure that other stations
are fully stocked during peak service times. This position seeks
compliance with recipes standards, cooking methodology and finished
products, as well as financial concerns.
Guest Service: ensures that guest service standards remain high, and all
guests' needs are met. This position must be able to troubleshoot and
correct service issues in the absence of the manager or director.
Cash register operation operates the cash register on an as needed basis
and ensures cashier compliance to pricing and meal plan policy.
Sanitation: maintains sanitation standards, ensures proper product
rotation, and monitors staff members to confirm they are following all NC
Department of Environmental Health Codes and Davidson College and Dining
Services standards at all times.
Adhere to the uniform policy and confirm that our associates are also in
compliance with uniform policies.
Any other tasks assigned by management.
Working Conditions
Physical Demands
Balancing
Carrying
Pulling / Pushing
Repetitive Movement
Standing
Bending
Reaching
Twisting
Driving
Climbing
Environmental Hazards
Chemicals
Confined Spaces
Dust / Fumes
Indoor Temperature Extremes
Noise
Darkness / Poor Lighting
Lifting Required: twenty-five pounds.
Travel Required: Less than 5 %.
Night and Weekend Work Required: Yes
Seasonal Responsibilities: Dining Services Supervisor may be
assigned to work in a different dining unit and there may be limited work
available during school holidays and breaks when classes are not in session.
Throughout the academic year there are periods of down time when work is not
available. Examples of these include winter break and spring break.
Benefits
Insurance is available.
Tiered shift differential pays for evenings and weekends.
Holiday pay.
Vacation hours accrual.
Sick time accrual.
Meals are included during the employee's normal work hours.
Information about how to submit an application can be found at
https: // employment.davidson.edu.
Application review will begin in July. New hires will start working in
August.
