Digital Workplace Technician

Anglia Ruskin University
February 12, 2025
Contact:N/A
Offerd Salary:£26,038
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Job Category

Technical

Vacancy Type

Permanent

Employment Type

Full time

Salary From

£26,038

Salary To

£29,659

Location

Cambridge

Faculty/Prof Service

IT Services

Ref No

3303

Closing Date

12/02/2025

Documents

  • Job Description and Person Specification (PDF, 153.95kb)

  • Candidate Brief (PDF, 2336.5kb)

  • About ARU:

    ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).

    ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

    About the Role:

    IT Services are responsible for all aspects of information-technology support and delivery across our University, providing a first-class experience to our students, staff and other stakeholders as they pursue their studies and work both on-campus and beyond.

    This is your opportunity to join and help lead our Digital Workplace Service Team in Cambridge, delivering a comprehensive digital workplace IT service, including onsite support in offices, teaching spaces, open access facilities and other operational spaces.

    With two A levels in relevant subjects, you will be proficient with a broad range of common computer hardware and frequently used desktop applications. Previous customer service experience is essential, while a familiarity with supporting users in a busy corporate-scaled network environment would be advantageous.

    Interviews are planned for the week of 10 February 2025. Informal enquiries can be made to Sabina Cole, at [email protected]

    Find out more about working with us and how we recruit.

    We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

    We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

    We value diversity at ARU and welcome applications from all sections of the community.

    We have a responsibility to ensure that all employees are eligible to live and work in the UK.

    Committed to being inclusive and open to discuss flexible working.

    We reserve the right to close this vacancy once we have received sufficient applications.

    Guidance Notes:

    For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.

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