Digital Learning Advisor

Curtin University of Technology
February 26, 2025
Contact:N/A
Offerd Salary:Negotiation
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Negotigation
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Ref info:N/A

Job Reference: 954227

About us

Curtin Learning and Teaching is fostering excellence in learning and teaching practice. To achieve this, we support excellence in course design, assessment, quality learning and learning engagement. At the heart of our approach to learning we advocate active learning, problem-based learning and a focus upon activities and work integrated learning.

Your new role

LITEC (Learning Innovation and Teaching Excellence Centre) are seeking a Digital Learning Advisor to provide first-point-of-contact for Learning Technology queries and provide guidance and assistance to academic staff in optimising the use of digital technologies for online learning activities.

This is a great opportunity to build on your Learning Technology support skill set and be part of close-knit team of Support Advisors, Coordinators and Learning Designers to enhance the Student and Staff Experience in the online learning domain. In this role you will:

  • Analyse, diagnose and solve issues and prevent user problems associated with front line support of learning and teaching technologies.
  • Provide a high quality, customer-focused service, adopting a proactive approach to encouraging the use of technologies in ways that will enhance the teaching and learning experience.
  • Organise and facilitate professional learning for academic and professional staff across the University through individual consultations, workshops and information sessions.
  • Create and maintain professional learning, instructional resources and user documentation pertaining to Curtin's core learning applications.
  • Assist with managing all delivery aspects of Curtin enterprise learning systems.
  • Maintain relationships with Faculty Learning Engagement Teams (FLETs) and Unit Coordinators; and maintain effective lines of communication with Support Officers, Coordinators of Learning and Teaching.
  • Coordinate communications to staff and Students in relation to change management, incidents and any other tasks relating to Curtin learning enterprise applications.
  • We are looking for someone with:

  • A relevant degree with technology support experience, or an equivalent combination of relevant experience and/or education/ training.
  • Demonstrated analytical and technical skills in diagnosing, solving, and preventing user issues with various teaching and learning technologies, including experience with Learning Management Systems such as Blackboard, Moodle, or Canvas.
  • Proven time management and organisational skills, with the ability to manage multiple priorities effectively.
  • Highly developed interpersonal and communication skills to engage professionally and effectively with academics, staff, and stakeholders at all levels.
  • Strong problem-solving skills with the ability to prioritise tasks and deliver high-quality service in a customer-focused environment.
  • Demonstrated accuracy in data entry, information retrieval, and record management, along with proficiency in using a variety of software programs.
  • Extensive practical knowledge of Learning Management Systems and associated online learning technologies.
  • Experience in writing and designing user-friendly work instructions and training materials for end-users would be advantageous.
  • Role Requirements:

  • As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.
  • Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin's satisfaction.
  • About Curtin University

    We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https: // staff.curtin.edu.au/discover- curtin/diversity-equity-and-inclusion-at-curtin/

    What We Offer You:

    Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more. For more information, check out our benefits page!

    For more reasons to work at Curtin, please visit https: // staff.curtin.edu.au/discover-curtin/

    Join Us! If this sounds like your next role, please click APPLY NOW and provide the following documents:

  • CV
  • Cover Letter addressing the selection criteria in the advert
  • If you have any queries in relation to this opportunity or the application process, please contact our careers team on [email protected] or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

    Applications close: Wednesday, 26 February 2025.

    Disclaimer: Please note that there is no standardised time for the closing of adverts on the specified date. Therefore, we recommend submitting your application ahead of this deadline. Late applications will not be considered, and only successful candidates will be contacted.

    Please note we are not accepting applications from recruitment agencies at this time.

    Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.

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