Development & Membership Manager, Full Frame Documentary Film Festival,
Hybrid Durham NC
Work Arrangement: Hybrid (On-Site and Remote mix)
Requisition Number: 274352
Regular or Temporary: Regular
Location:
Durham, NC, US, 27710
Personnel Area: UNIVERSITY
Date: Sep 2, 2026
Duke University:
Duke University was created in 1924 through an indenture of trust by James
Buchanan Duke. Today, Duke is regarded as one of America's leading research
universities. Located in Durham, North Carolina, Duke is positioned in the
heart of the Research Triangle, which is ranked annually as one of the best
places in the country to work and live. Duke has more than 15,000 students who
study and conduct research in its 10 undergraduate, graduate and professional
schools. With about 40,000 employees, Duke is the third largest private
employer in North Carolina, and it now has international programs in more than
150 countries.
Be You. Be Bold. Choose Duke.
Development & Membership Manager, Full Frame Documentary Film Festival
Job Level: 13
Be You.
At Duke, we celebrate individuality and the unique perspectives that each
member of our community brings. As the Development & Membership Manager,
you'll support the philanthropic, membership, sponsorship, and community
engagement efforts that sustain the Full Frame Documentary Film Festival and
the Center for Documentary Studies.
Reporting primarily to the Festival Co-Director of the Full Frame Documentary
Film Festival, you will work closely with Duke Alumni Engagement &
Development, the Center for Documentary Studies (CDS), and university
partners to cultivate donor relationships, strengthen membership engagement,
support sponsorship growth, and help advance the mission of documentary
storytelling and public engagement.
The Full Frame Documentary Film Festival is an Academy Award-qualifying event
held annually each spring in downtown Durham and is a program of Duke
University's Center for Documentary Studies.
Position Allocation
80% of annual effort is dedicated to the Full Frame Documentary Film
Festival.
20% of annual effort supports the broader development work of the
Center for Documentary Studies.
Allocation may vary seasonally, with greater emphasis on Full Frame
leading up to and immediately following the annual festival.
This is a hybrid position with an expectation of working on site at least
three days per week. Additional on-site presence may be required during the
annual festival, donor activities, events, and periods of increased program
activity.
Be Bold.
The Development & Membership Manager is responsible for the administration,
coordination, and implementation of Full Frame's annual giving, membership,
sponsorship, and development operations in support of the festival and year-
round programming.
Working closely with Festival leadership, Duke Alumni Engagement &
Development, CDS, and university partners, this position manages the day-to-
day infrastructure that supports donor engagement, fundraising operations,
sponsorship retention, membership growth, and community partnerships.
What You'll Do
Membership & Donor Programs (25%)
Serve as the primary internal resource for the planning, coordination, and
execution of Full Frame's membership program.
Manage membership growth, renewal, and stewardship activities.
Coordinate benefits and recognition for Full Frame members and annual
giving donors, including festival pass and ticket reservations and other
program benefits, while supporting benefit fulfillment for major donors
and philanthropic partners.
Draft donor and member newsletters, stewardship communications, annual
giving fundraising appeals, and membership materials.
Coordinate donor and member events, including the Festival Directors'
Reception, Festival Brunch, and other stewardship opportunities.
Track member and donor engagement and maintain accurate donor records in
Duke's SAP-based development systems and CRM, with supporting internal
tracking platforms such as Airtable and Asana.
Support festival leadership in developing membership and donor strategies,
annual giving campaigns, and cultivation and stewardship plans,
identifying members and donors with potential for deeper engagement and
helping advance appropriate stewardship strategies.
Development Administration & Special Projects (25%)
Serve as the primary administrator of Full Frame's development operations,
and provide the behind-the-scenes infrastructure necessary to support
fundraising, coordinating systems, records, systems reporting,
documentation, timelines, and administrative processes that support
fundraising.
Maintain annual fundraising calendars, timelines, project plans,
deadlines, and follow-up systems to support the timely execution of
development priorities.
Maintain development files, donor and sponsor documentation, contracts,
Deal Memos, CRM records, and internal tracking systems.
Track gifts, pledges, sponsorship commitments, acknowledgements,
stewardship requirements, and related follow-up to ensure commitments are
accurately documented and fulfilled.
Track and report on contributed revenue activity to help leadership assess
performance and identify opportunities for growth.
Prepare donor and sponsor briefing materials, proposals, stewardship
reports, presentations, and other external-facing development materials
that connect Full Frame and CDS priorities with prospective funder and
partner interests.
Manage internal development workflows and follow-up among Full Frame
leadership, CDS, Duke Alumni Engagement & Development, and other
university partners, tracking next steps and ensuring timely completion of
development-related tasks. Own and maintain annual fundraising calendars,
project plans, deadlines, and follow-up systems, proactively identifying
outstanding actions and ensuring development priorities remain on
schedule.
Draft and coordinate donor, sponsor, member, and internal development
correspondence.
Support the Festival Co-Director with grant and foundation proposals and
reporting by coordinating timelines, gathering supporting materials, and
preparing required documentation.
Manage and grow the annual Community Partners program, including
recruitment, participant communications, benefit fulfillment, and
relationship management.
Support the Festival Co-Directors in coordinating advisory board
activities, meeting materials, communications, and follow-up items.
Festival Sponsorship Program (20%)
Coordinate and support the growth of Full Frame's corporate sponsorship
program prospect identification, outreach, stewardship, administration,
and benefit fulfillment.
Prepare sponsorship agreements and supporting materials in accordance with
Duke policies and procedures.
Track sponsorship commitments and oversee fulfillment of sponsor benefits.
Manage sponsor recognition, advertising materials, and contractual
benefits.
Maintain sponsorship records and prepare sponsorship reports.
Identify, cultivate, solicit, and steward a portfolio of small and mid-
level sponsors. While supporting Festival leadership in the cultivation
and management of larger corporate partnerships.
Festival Operations (10%)
Oversee sponsor, donor, and member hospitality during the annual festival.
Manage the Patron Table, including recruitment and scheduling of
development volunteers and seasonal staff.
Coordinate development logistics for festival events and donor
experiences.
Perform other development and festival-related duties as assigned.
Center for Documentary Studies Development Support (20%)
Work with CDS leadership and Duke Alumni Engagement & Development on
annual giving, donor engagement, and stewardship activities.
Develop engagement opportunities for CDS alumni and former participants,
including young alumni and Homecoming-related initiatives.
Support sponsorship, co-sponsorship, and partnership development for CDS
exhibitions and public programs.
Maintain development records and engagement follow-up activities. Help
identify effective alumni and donor engagement models from across Duke and
comparable organizations.
What You'll Bring
Required Qualifications
Bachelor's degree required.
Three years of experience in fundraising, sales and promotions, or
nonprofit administration.
Demonstrated knowledge of and ability to work effectively with individuals
from diverse communities and cultures.
Strong organizational skills and exceptional attention to detail.
Experience maintaining accurate records, managing databases or CRM
systems, and tracking multiple workflows and deadlines.
Strong written and verbal communication skills.
Proficiency with Microsoft Word, PowerPoint, and Excel.
Ability and willingness to learn Access and SAP-based database tools.
Ability to work in a fast-paced, results-oriented team environment.
Ability to work evenings and weekends and travel as needed.
Preferred Qualifications
Familiarity with and appreciation of Duke University, arts organizations,
film festivals, documentary film, or higher education fundraising.
Experience engaging donors, sponsors, prospects, alumni, and partners from
a variety of communities and backgrounds.
Creativity, adaptability, diplomacy, tact, and relationship-building
skills.
Strong work ethic and commitment to collaborative success.
Sense of humor and passion for mission-driven work.
Choose Duke.
At Duke University, you will join a community committed to excellence,
innovation, creativity, and impact. Your work will help sustain one of the
world's premier documentary film festivals while advancing the mission of the
Center for Documentary Studies through philanthropy, community partnerships,
alumni engagement, and donor stewardship.
Whether supporting documentary storytelling, cultivating meaningful
relationships, or enhancing the festival experience for donors, members, and
sponsors, you'll play an important role in strengthening programs that connect
communities and inspire audiences around the world.
Ready to Make a Difference?
Apply now and help build the philanthropic relationships, community
partnerships, and member experiences that support the future of the Full Frame
Documentary Film Festival and the Center for Documentary Studies.
Anticipated Pay Range: Duke University provides an annual base salary
range for this position as USD $62,766.00 to USD $97,798.00. Duke University
considers factors such as (but not limited to) scope and responsibilities of
the position; candidate's work experience, education/training, and key skills;
internal peer equity; as well as market and organizational considerations when
extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke
provides comprehensive and competitive medical and dental care programs,
generous retirement benefits, and a wide array of family-friendly and cultural
programs to eligible team members. Learn more at:
https: // hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer
committed to providing employment opportunity without regard to an
individual's age, color, disability, gender, gender expression, gender
identity, genetic information, national origin, race, religion, sex
(including pregnancy and pregnancy- related conditions), sexual orientation,
or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and reasonable accommodation(s) can be
requested with Duke Access and Accommodations Services (email: [email protected];
phone: 919-668-1267).
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
