Dean of Student Success

Dean of Student Success

Location: Southeast Arkansas College - Pine Bluff, AR 71603 · Type: Full Time · Category: Education

Description

Position SummaryThe Dean of Student Success provides leadership and oversight for student recruitment, the campus child care facility, support services, and programs at Southeast Arkansas College. This position develops, implements, and evaluates initiatives that promote student engagement, academic success, retention, persistence, and completion. The Dean collaborates with faculty, staff, and college leadership to ensure students have access to resources and services necessary to achieve their educational goals. The position oversees student conduct, student activities, disability services, and other assigned student support programs.

General ExpectationsThe Dean of Student Success is expected to demonstrate professionalism, sound judgment, accountability, and a commitment to student success. The position requires collaboration, responsiveness to student needs, and support of college activities and initiatives as necessary.This job description describes the general nature and responsibilities of the position and is not an exhaustive list of duties. Responsibilities may be modified based on institutional needs.

Student Success and Support Services

• Provide leadership and oversight for Recruitment, Academic Advising, Student Housing, the Child Care Facility, TRIO Student Support Services, the Career Pathways Initiative, and other assigned student support programs.
• Direct recruitment activities and outreach initiatives in collaboration with academic programs and community partners to attract prospective students.
• Develop and implement strategies to improve student retention, persistence, academic success, and completion.
• Coordinate student support initiatives that help students overcome academic and personal barriers to success.
• Collaborate with academic departments to identify and assist students at risk of not completing their educational goals.
• Assist with academic advising during peak registration periods.
• Support new student orientation and activities that help students transition into college.
• Monitor student success data and recommend improvements to programs and services.
• Ensure student support services are accessible, effective, and responsive to student needs.

Child Care Facility

• Oversee the operation of the college child care facility, including supervision of assigned personnel and coordination of daily services.
• Ensure the facility follows applicable childcare licensing requirements, health and safety standards, and college policies.
• Monitor facility operations, budgets, staffing needs, and service quality to support children and families.

Student Activities and Engagement

• Oversee student activities, campus events, and programs that encourage student involvement.
• Provide guidance and support to student organizations and leadership initiatives.
• Ensure student organizations follow college policies and procedures.
• Collaborate with faculty and staff to develop activities that promote a positive campus environment.
• Support student leadership development and participation in college activities.

Student Conduct and Title IX

• Oversee the student conduct process, including reviewing complaints, conducting investigations, maintaining documentation, and resolving disciplinary matters in accordance with college policies.
• Serve as a Title IX investigator as assigned, following institutional procedures and applicable federal regulations.
• Coordinate with the Title IX Coordinator and appropriate personnel regarding student complaints and concerns.
• Promote awareness of student rights, responsibilities, and expectations for conduct.
• Assist with training and educational initiatives related to student conduct, safety, and Title IX.

Disability Services

• Oversee disability services and coordinate student-related compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and applicable college policies.
• Ensure a timely, individualized process for reviewing accommodation requests, engaging with students, and determining reasonable accommodations based on documented needs and applicable requirements.
• Communicate approved accommodations to appropriate faculty and staff, monitor implementation, and address access barriers or concerns promptly.
• Maintain confidential disability-related records separately and provide information only to personnel with a legitimate need to know, consistent with applicable law.
• Promote equal access to courses, programs, facilities, activities, and student services, including accessible communications and appropriate referrals.
• Coordinate with designated ADA/Section 504 officials on student accommodation concerns, grievances, and compliance reviews; refer matters outside the Dean’s assigned authority to the appropriate official
• Provide guidance and training to faculty and staff on student accommodation procedures, confidentiality, and accessibility responsibilities.

Budget and Personnel Management

• Develop, manage, and monitor budgets for assigned departments and programs.
• Ensure appropriate and responsible use of college resources.
• Supervise assigned staff and provide guidance on daily operations and priorities.
• Conduct employee evaluations and support professional development.
• Assist with hiring, training, and maintaining qualified personnel.
• Ensure assigned departments follow institutional policies and applicable regulations.

Institutional Leadership and Collaboration

• Collaborate with faculty, staff, and administrators to support institutional goals and student success initiatives.
• Develop, review, and recommend policies and procedures related to student services.
• Participate in institutional planning, assessment, accreditation, and continuous improvement.
• Serve on college committees and task forces as assigned.
• Represent the college at meetings, community events, and professional activities.
• Maintain accurate records and prepare reports for assigned programs and services.
• Perform other duties as assigned to support the mission and operations of the college.

Knowledge, Skills, and Abilities

• Knowledge of student development, student support services, and student success practices.
• Ability to lead, supervise, and evaluate personnel and programs.
• Strong decision-making, conflict-resolution, and problem-solving skills.
• Ability to interpret and apply institutional policies and regulations.
• Ability to analyze student success data and use findings to improve services.
• Ability to communicate effectively with students, faculty, staff, and community partners.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Ability to work collaboratively across departments and promote a student-centered environment.
• Commitment to student achievement, accessibility, and the mission of Southeast Arkansas College.

Qualifications

Minimum Qualifications

• Bachelor’s degree from an accredited institution.
• Experience in higher education administration, student affairs, student services, or a related field.
• Demonstrated experience supervising personnel or coordinating student support programs.
• Working knowledge of student services operations and regulations, including FERPA, Title IX, ADA, and Section 504.
• Strong organizational, communication, interpersonal, and problem-solving skills.
• Ability to manage multiple responsibilities and work effectively with diverse student populations.

Preferred Qualifications

• Master’s degree in higher education administration, student affairs, education, or a related field.
• Three or more years of progressively responsible experience in higher education student services or administration.
• Experience supervising multiple student support programs or departments.
• Experience developing and implementing student retention and completion initiatives.
• Experience with student conduct, disability services, and Title IX procedures.
• Experience managing budgets and evaluating program effectiveness.
• Experience with institutional assessment, accreditation, and continuous improvement.

OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON THE APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. 

Application Procedures:  All candidates must apply online at https://www.seark.edu/careers.  Click 'Start Application' to complete the online application.  Interested individuals should submit a completed Southeast Arkansas College Employment Application.  Please note:  All transcripts, certifications, and other credentials should be uploaded with your Resume and Cover Letter.  Paper documents will not be accepted.

Required Applicant Documents:

1. Cover Letter

2. Resume

3. College Transcripts (Please note:  Official transcripts are required upon offer of employment.)

4. Certifications, licensures, or other credentials (Please note:  Official copies will be required upon offer of employment.)

All drivers operating a state vehicle or private vehicle on State Business shall participate in the Arkansas State Vehicle Safety Program, and must maintain a valid Arkansas driver's license in accordance with the requirements of all applicable Arkansas State Laws.