Job reference
W80871
Date posted
11/10/2024
Application closing date
04/11/2024
Location
Exeter
Salary
The starting salary will be £22,776 on Grade B, depending on qualifications and experience.
Package
Generous holiday allowances, flexible working, pension scheme.
Contractual hours
Blank
Basis
Blank
Job category/type
Hospitality, Conferencing and Events, Retail, Catering, Foodservice, Bars
Attachments
W80871 JD.pdf
Customer Service Assistant (CSA)
Job description
Finance, Infrastructure & Commercial Services (FICS)
Commercial Operations
This permanent, full-time post is available, joining our retail team, at the University of Exeter.
Summary of the role
Main duties will include delivering exceptional customer service, cash handling, stock replenishment, price control, merchandising, food preparation, daily housekeeping and stock control
Suitable candidates will be able to demonstrate a customer focused ethos, combined with reliability, flexibility and a can-do attitude to working. Previous retail shops experience is desirable, but not essential as full training will be given.
This will be a 36.5 hours per week position. Working days will be any 5 days from 7. Following a 4 weekly rolling rota to include only 1 full weekend, covering shifts between the hours of 7:15-20:15 (7.25 hrs per day). Flexibility from both parties will be required to meet the demands of the business
Please ensure you read the Job Description and Person Specification for full details of this role.
Benefits
We offer some fantastic benefits including:
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Further information
For an informal discussion about the role, please contact Sarah Davies, [email protected]