Customer Account Coordinator

La Trobe University
November 20, 2024
Contact:N/A
Offerd Salary:Negotiation
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Full time
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Ref info:N/A
Customer Account Coordinator

Job No.: 567954

Work type: Continuing

  • Full time
  • La Trobe Bundoora Campus Location
  • Continuing position
  • HEO5
  • About the position

    The role of the Customer Account Coordinator involves managing project and account delivery for new business opportunities generated by the team, ensuring our valued customers keep coming back. You will oversee short stay bookings, coordinate catering services, and manage external functions using a casual staff roster. While there are established processes to assist you, we always welcome innovative ideas that can help the team scale.

    The Customer Account Coordinator should possess strong critical thinking skills for effective problem-solving and remain calm under the pressure of multiple client demands. As a confident and effective communicator, you'll need to collaborate well with university stakeholders and delivery suppliers. Being highly organised is crucial for meeting the daily demands of the role, but equally important is a warm, friendly, and collaborative demeanor, as you'll be joining a high-performing team culture

    Skills and Experience

    To be considered for this position, you will have

  • Relevant experience in account management or project management
  • Demonstrated expertise having worked in an office and team environment, within either the education sector, agency side or similar.
  • Ability to think laterally and take responsibility for outcomes.
  • Demonstrated ability to set priorities and monitor workflows within own area of responsibility.
  • Demonstrated capacity to organise work effectively and efficiently and deliver outputs in a timely manner.
  • Please refer to the Position Description for other duties, skills and experience required for this position.

    Welcome to Bundoora campus – Please click on the video link below:

    https: // f.io/KDo0ceng

    Benefits:

  • 17% employer contributed superannuation
  • On site child care facilities
  • Flexible work arrangements
  • Discounts for staff and their family members to study a range of La Trobe courses
  • How to apply

    Closing date: B y 11:55pm Monday the 11 th of November 2024

    Position Enquiries: Helen Hollins – [email protected]

    Recruitment Enquiries: Madeleine Parker – [email protected]

    Position Description below:

    PD Customer Account Coordinator .pdf

    Only candidates with Full Working Rights in Australia may apply for this position.

    Please submit an online application ONLY and include the following documents:

  • Cover letter addressing your suitability for the position; and
  • An up to date resume
  • 1 year minimum office experience required
  • Please scroll down to apply.

    Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

    La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

    All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

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