Credential Specialist

Chapman University

Credential Specialist

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Please see Special Instructions for more details.

At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Posting Details

Position Information

Position Title	Credential Specialist
Position Type	Regular
Job Number	SA95124
Full or Part Time	full-time 40 hours weekly
Fair Labor Standard Act Classification	Non-Exempt
Anticipated Pay Range	$31.54 - $32.02
Pay Range Information	Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Position Summary Information

Job Description Summary	Under the general supervision of the Assistant Dean for Accreditation and Assessment, the Credential Specialist evaluates, verifies, and processes candidate eligibility for all credentials, certificates, and permits recommended by the Attallah College of Educational Studies, including Multiple Subject, Single Subject, Education Specialist, Pupil Personnel Services (School Counseling and School Psychology), and University Intern credentials. The Specialist represents the university in credential transactions with the California Commission on Teacher Credentialing (CTC), serves as the college’s authoritative source on credential requirements for candidates, faculty, staff, and employers, and maintains the credential data that support state, federal, and accreditation reporting. The Specialist works in close coordination with program directors and the Teacher Education Fieldwork Manager so that eligibility determinations, placements, and credential recommendations proceed on schedule.
Responsibilities	Credential Evaluation, Recommendation, and CTC Transactions Accountable for accurate, timely credential recommendations for every eligible candidate, with no recommendation delayed or issued in error because of an incomplete or inaccurate record. Evaluates academic qualifications for initial, renewal, and appeal actions on credentials, certificates, and permits for in-state, out-of-state, and out-of-country candidates. Verifies completion of all program and state requirements before recommending candidates to the CTC, including passage of the CalTPA for preliminary teaching credentials. Completes and uploads required CTC verification forms for candidates recommended under an alternative passing standard. Evaluates Subject Matter Competency and, where applicable, Basic Skills Requirement documentation at admission and throughout the program to determine eligibility under CTC requirements. Directs the work of graduate student assistants and part-time staff who assist with transcript review and Subject Matter Competency determinations. Evaluates eligibility for University Intern credentials, verifies completion of intern prerequisites, issues Intern Eligibility letters, recommends eligible interns to the CTC, and monitors intern credential status, extensions, and program completion. Reviews and processes Early Completion Option (ECO) applications in coordination with the Director of Teacher Education and the CalTPA Co-Directors. Verifies credential-related requirements for student teaching and fieldwork applications (e.g., Certificate of Clearance, Subject Matter Competency) and communicates determinations to the Teacher Education Fieldwork Manager and Counseling and School Psychology program leadership before placement. Notifies the CTC whether a credential, certificate, or permit is cleared for issuance or must be held. Tracks pending, held, and incomplete recommendations and follows up with candidates and the CTC until each is resolved. Prepares denial and appeal letters when a candidate has not met requirements and provides candidate credential documentation to the CTC. Establishes and maintains complete, accurate candidate credential files (academic record, program, degree, and credential requirements) in PeopleSoft/Campus Solutions, ImageNow, and the Tevera/ELC platform. Credential Advising and Verification Services Accountable for candidates, faculty, staff, and employers receiving accurate, consistent, and timely credential information. Advises candidates, faculty, and staff on credential requirements, processes, and timelines, and assesses transcripts and test scores to determine each candidate’s progress toward credential recommendation. Develops and updates individual program plans and Credential Progress Reports so that each candidate knows which requirements remain. Provides technical advising and transcript review for degree and credential completion, and supports candidate petitions across programs, including requests for course substitutions and applications of the seven-year rule. Serves as the authoritative resource on the Certificate of Clearance and other clearance requirements and supports program staff who guide candidates through the application process. Responds promptly to phone, email, and in-person credential inquiries. Serves as the college’s point of contact for school districts, county offices of education, and employers on candidates’ credential status and eligibility, and responds to verification requests (including eligibility-for-employment letters and program completion documentation) in accordance with FERPA and university policy. Collaborates with faculty and staff on the relationship between degree requirements and credential requirements and serves as liaison to other university departments on credential-related inquiries. Credential Data, Reporting, and Accreditation Support Accountable for accurate, consistent credential data that support state, federal, and accreditation reporting. Maintains credential program enrollment, completer, and recommendation data, and reconciles it against PeopleSoft/Campus Solutions and CTC records. Prepares and submits Title II reports twice each year and provides credential data for CTC, AAQEP, and other state and federal reporting. Works with the Assessment Coordinator to provide the Assistant Dean for Accreditation and Assessment with accurate candidate data and reports as requested. Supports CTC and AAQEP accreditation activities, including preparing evidence, attending accreditation meetings, and participating in site visit interviews. Credential Information, Resources, and Training Accountable for current, accessible credential information across all Attallah College credential programs. Maintains the Credential Analyst Handbook and the credential content on the college website, in program handbooks, and on program Canvas sites, ensuring that all requirements, links, and forms are accurate. Maintains resource documents describing the rules, regulations, and requirements for each credential, certificate, and permit offered by Attallah College, including the Basic Skills Requirement, Subject Matter Competency, Teaching Performance Expectations and CalTPA, TB clearance, CPR, U.S. Constitution, and Certificate of Clearance. Provides timely updates to program leadership, faculty, and staff when credential rules, regulations, or processes change. Develops and delivers credential workshops, instructional videos, and a monthly credential newsletter, and presents at program orientations, classes, and events. Attends statewide credential analyst meetings and CTC information sessions (virtually or in person) to remain current on credentialing requirements. Some evening and weekend work hours. Positions that are Supervised by this Position: Graduate student assistants and part-time staff assisting with transcript review and Subject Matter Competency determinations (work direction); student workers
Required Qualifications	Bachelor’s degree or equivalent combination in education and experience. Working knowledge of California standards and requirements for teaching and service credentials. Strong computer skills, including Microsoft Office and Canvas, and the ability to learn enterprise systems needed to perform job functions. Strong organizational skills to plan and prioritize work, meet deadlines, and keep candidates on track toward credential recommendation. Strong written and oral communication and interpersonal skills, including the ability to explain complex requirements clearly to candidates, faculty, and employers. Attention to detail and accuracy in records and data. Strong computer skills in the use of Canvas and Microsoft applications Strong technical skills to learn and use enterprise and other systems needed to perform job functions. Attention to details. Ability to evaluate information, assess alternatives, and make sound, well-documented determinations, working both independently and as part of a team. Ability to demonstrate tact and diplomacy and to maintain the confidentiality of student records in accordance with FERPA.
Desired Qualifications	A minimum of two years’ experience in an educational setting reviewing, analyzing, and evaluating academic qualifications of applicants for credentials or permits. Knowledge of Pupil Personnel Services credential requirements (School Counseling and School Psychology). Demonstrated ability to interpret, explain to others, and correctly apply the California Education Code, Title 5 regulations, and CTC requirements governing credentials and permits. Knowledge of California school district employment practices for credentialed teachers, interns, and permit holders. Experience directing the work of student or part-time staff. Interest in using credential data to support program improvement. Will train: CTC online credential recommendation procedures and university systems, including PeopleSoft/Campus Solutions, ImageNow, and Tevera/ELC.
Special Instructions to Applicants	At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Minimum Number of References	3
Maximum Number of References	3

Pre-screening Questions

Required fields are indicated with an asterisk (*).

1. * This position requires working knowledge of California standards and requirements for teaching and service credentials. Do you meet this requirement?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. 3 References Listed on One Page

Optional Documents

1. Certification/License