Course & Student Administration Coordinator

Faculty/Directorate

Students

School/Function

Student Services

Contract type

Fixed Term Contract

Location of vacancy

Penrhyn Road

Actual hours

37

Salary from

33,238.00

Salary to

37,599.00

Posted Date

11/10/2024

Closing Date

10/11/2024

Ref No

4248

Documents

A vacancy has arisen for a suitable candidate to support a busy Course and Student Administration Team within Student Services. The purpose of this position is to provide the highest quality professional support, contributing to the coordination of a student-focused customer support service and a responsive and adaptable approach to course and student administration, in partnership with academic colleagues and other key stakeholders. You will support the administration of the student life cycle from enrolment to award, administration of assessment processes and the servicing of committees. You will also contribute toward the maintenance of accurate records and documents on the SITS student record system, on Excel spreadsheets and on the VLE.

A highly experienced and motivated administrator, you will have excellent communication, customer service and organisational skills. The ability to work flexibly whilst maintaining a high standard of work with excellent attention to detail is essential. You will also be adept at working under pressure to tight deadlines whilst maintaining a good sense of humour. Confident and innovative, you will be educated to at least degree level or equivalent with a very good knowledge of IT including Microsoft Word and Excel. A passion for developing and improving the service we provide to internal and external stakeholders is essential to the role.

Make a positive difference to the higher education journeys of thousands of students.

This Directorate plays a vital role in the retention and success of students at Kingston University. By taking a holistic, cohesive approach to the effective provision of services to our 17,000 students, we aim to enhance their experience through support that is effective and also responsive to their changing needs.

The Student Services team provides the University's first and second line services for students incorporating the Information Centre, Library and Learning Services, Specialist Course Support and Administration, Student Engagement and Student Life, Health and Wellbeing. Services are designed to be accessible and inclusive of all students, to ensure their enquiries are resolved quickly and support is available to enable them to fully engage with and succeed in their studies.

This role sits in the Course and Student Administration (CSA) team which is part of the Directorate for Students supporting our students throughout their lifecycle at Kingston.

The CSA team works across all of our faculties to provide a high-quality professional service.

This is a full time, fixed term contract for 12 months with a starting salary of £32,271 per annum.

Interviews are expected to be held on Thursday 28th November 2024.

For informal enquiries, please contact Justine Federici, Course & Student Administration Team Leader.

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

To apply click on ‘Apply Now'. If, for accessibility reasons, you need to apply in an alternative format, please email [email protected] or call the HR Shared Services team on 020 8417 3118.