Course & Student Administration Coordinator

Faculty/Directorate

Students

School/Function

Students

Contract type

Fixed Term Contract

Actual hours

37

Salary from

32,271.00

Salary to

36,632.00

Posted Date

05/06/2024

Closing Date

19/06/2024

Ref No

4104

Documents

Vacancies have arisen for suitable candidates to support a busy Course and Student Administration Team within Student Services. The purpose of this position is to provide the highest quality professional support, contributing to the coordination of a student-focused customer support service and a responsive and adaptable approach to course and student administration, in partnership with academic colleagues and other key stakeholders. You will support the administration of the student life-cycle from enrolment to award, administration of assessment processes and the servicing of committees. You will contribute toward the maintenance of accurate records and documents on the SITS student record system, on Excel spreadsheets and on the VLE.

A highly experienced and motivated administrator, you will have excellent communication, customer service and organisational skills. The ability to work flexibly whilst maintaining a high standard of work with excellent attention to detail is essential. You will also be adept at working under pressure to tight deadlines. Confident and innovative, you will be educated to at least a degree level or equivalent with a very good knowledge of IT including Microsoft Word and Excel. A passion for developing and improving the service we provide to internal and external stakeholders is essential to the role.

Make a positive difference to the higher education journeys of thousands of students.

This Directorate plays a vital role in the retention and success of students at Kingston University. By taking a holistic, cohesive approach to the effective provision of services to our 17,000 students, we aim to enhance their experience through support that is effective and also responsive to their changing needs.

We cover three main areas of responsibility – Student Life, Student Wellbeing and the First Response and Administration team.

Student Life provides the University's fundamental student services while Student Wellbeing is responsible for all wellbeing and safeguarding-related policies. The First Response and Administration Team, meanwhile, ensures the smooth running of all activities.

We are proud to hold the Customer Service Excellence Quality Mark.

This is a full-time position fixed-term for 12 months with a starting salary of £32,271 per annum.

Interviews are scheduled for Wednesday 03 July 2024.

For any informal enquires regarding the role please contact Bobbie Jenner- Clarke, Course & Student Administration Manager.

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

To apply click on ‘Apply Now'. If, for accessibility reasons, you need to apply in an alternative format, please email [email protected] or call the HR Shared Services team on 020 8417 3118.