About You We are seeking a detail oriented and pro-active individual to join our Student Financials team as a Coordinator. The Coordinator is responsible for providing a high level of service and expertise regarding a range of processes and tasks pertaining to the administration of higher education and vocational education student financial operations, in line with University policy, legislative and government reporting requirements. Primary responsibilities include provision of expert advice to stakeholders regarding student financials processes; issue resolution; management of removal of debt and cancellation for non-payment processes, student financial records corrections. The incumbent will also be responsible for the development of a range of process improvements, documentation, and training to cover new and existing processes, procedures and practices for these areas.
The position will participate in joint coordination of day to day activities to ensure a high standard of Student Financials operations is delivered, providing leadership and supervision of staff within the Student Financials team as and when required.
The Coordinator will provide support and advice to the Manager, Student Financials, the Associate Director, Enrolment and Student Records as well as other senior RMIT staff.
Occasional evening and weekend work and restrictions on annual leave may be necessary during peak periods.
To be successful in this position, you'll have as a minimum:
Qualifications
Degree in relevant discipline and/or significant experience required.
Experience within the tertiary sector and with Administrative Systems.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The Education Portfolio is led by the Deputy Vice-Chancellor Education and Vice-President who is responsible for planning and implementation of the University's strategies related to RMIT's academic programs and the student experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.
The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for students is a priority for the University.
The Academic Registrar's Group (ARG) is responsible for a range of activities underpinning the student lifecycle from enrolment though to graduation. The ARG operating environment is highly complex in view of more than 82,000 student enrolments across the University in both vocational and higher education programs at campuses in Melbourne, Europe and Vietnam, as well as at several offshore locations in conjunction with educational and industry partners.
RMIT has one of the highest numbers of international student enrolments within Australian universities; consequently, compliance requirements are significant with State and Federal legislation imposing numerous and frequently revised regulatory obligations.
The ARG has a staff establishment of around 140 EFT in Australia and Vietnam, and an operating budget in excess of $20 million.
Core University services provided by the Academic Registrar's Group include: Integrity: academic policy, student conduct, student complaints, university appeals, assessment support including special consideration, results and academic progress; Academic Governance and Systems: government reporting, system operations, academic governance; Enrolment and Student Records: student financials, enrolment services, student records, governance and compliance, and global enrolment services; Completions and Graduations: program completions and graduation ceremonies.
https: // www. rmit.edu.au/about/governance-management/rmit-structure/education
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ ' link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Marnie Ford via email [email protected].
Position Description - Coordinator, Student Financials
Please note, if you are viewing this advert from an external site, please click ‘apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.
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Applications Close:12 Mar 2024 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https: // www. rmit.edu.au/careers.
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