Application Restrictions
Open to both Internal and external
Job Type
Support Staff (CUPE)
Posting In effect from
20/12/2024
Closing Application Date
13/1/2025
Closing date for internal CUPE applicants
13/1/2025
Applications will be reviewed commencing the “closing date for internal CUPE
applicants” and may continue until the position is filled.
Internal CUPE applicants must submit their application by 4pm on the
“closing date for internal CUPE applicants” for their Seniority to be
recognized. Applications received after the "closing date for internal CUPE
applicants" will be considered alongside external applicants.
Full/Part Time
Full Time
Support Type
Ongoing
Anticipated Start Date
20/1/2025
Position End Date (If Applicable)
The Hours of work are subject to change depending upon departmental
requirements
Schedule
The hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pm
Schedule Description
DUTIES
The Coordinator, External Agreements is a member of the Strategic Partnerships
team, reporting to the Manager, Partner Relations. As the main point of
contact for prospective partnership students and external partnership
contacts, the Coordinator, External Agreements provides advising and support
around our formal partnership agreements, including but not limited to,
program admission, articulation agreement details, resolution of partnership
student concerns and general Open Learning course and program information. The
Coordinator is also responsible for supporting the recruitment, prospective
student engagement and administration in relation to partnership agreements,
along with reporting on the effectiveness of such initiatives annually.
Finally, this position will also support departmental projects as needed by
the Manager, Partner Relations, in support of formal partnerships.
MAJOR DUTIES & RESPONSIBILITIES
In consultation with the Manager, Partner Relations plan, organize and attend annual partnering institution recruitment events across Canada, including appropriate follow up with contacts made through recruitment events. Coordinator will also attend on-campus events as needed.
Develop an annual plan to meet yearly recruitment and conversion goals that align with the Strategic Enrolment Management plan and goals for Open Learning as it relates to institutional partnerships.
Prepare and deliver effective recruitment presentations for students and staff at partner institutions. This includes scheduling, confirming visits, making travel arrangements, shipping materials, collecting and recording prospective student information.
Liaise and coordinate with external partners and various internal stakeholders to ensure that contractual obligations are properly executed and achieved within contractual milestones and deadlines, including marketing campaigns and promotional initiatives.
Respond to various inquiries and resolve a wide range of issues put forth by partners, students, and internal stakeholders including confidential, personal, and financial information.
Support initial development of partnership student program/course cohorts as required, including support with program delivery proposals, including general program advising and details on program admissions with potential students and community partners before providing warm hand off to relevant internal departments.
Advise prospective OL partnership students on academic offerings, admission requirements and formal agreement details. Advising may take place at in-person events as well as through telephone, electronic mail or other digital platforms.
Conduct appropriate follow up with contacts made with prospective students during partnership recruitment events. Monitor, track, and report on partnership recruitment activities and enrollment data, to determine where resources are best allocated and make recommendations to the Manager, Partner Relations on future recruitment initiatives.
Develop, distribute and track a variety of correspondence, reports, and statistics to external and internal clients (e.g.: annual partnership reporting, monthly partner reporting, monthly and annual departmental reporting, and inter-departmental reporting as needed).
Support and maintain a partnership records management system (JIRA), to track administration around partnership agreement files, some containing confidential and/or sensitive material.
Work collaboratively with a range of prospective and current partner organizations to improve domestic student recruitment activities.
Support and monitors departmental projects (Articulation Agreement administration, progress reports on partner marketing initiatives etc.).
Represents OL on committees or working groups related to student recruitment.
REPORTS TO
Manager, Partner Relations
QUALIFICATIONS
EDUCATION:
A 4-year Bachelor's degree from a recognized post-secondary institution
EXPERIENCE:
Three (3) years of related experience in a post-secondary environment or
similar educational environment
Experience with student support, project management, educational program
advising, event planning, and public speaking and/or group facilitation
Experience dealing with customers professionally, on the telephone, via
email, virtually and in person
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Ability to deal courteously and tactfully with all internal and external
stakeholders and culturally diverse audiences, in a respectful and
effective manner
Maintains and contributes to a positive and respectful workplace
environment
Excellent organizational and time management skills
Ability to exercise independent decision making and initiative
Excellent attention to detail and flexibility in setting priorities and
meeting deadlines with minimal supervision
Analytical skills with reporting systems (Tableau, Google Analytics)
Working knowledge of relational databases (Banner), Microsoft Office
(primarily Excel and Word), and Outlook or similar e-mail communication
system and virtual meeting software (MS Teams, ZOOM)
Demonstrated ability to conduct effective presentations
Ability to travel, independently, for extended periods of time, by road
and air travel
Valid Class 5 BC Driver's license with no restrictions that would prevent
incumbent from required travel
Ability to coordinate office workload, complete and coordinate necessary
planning and communication tasks while travelling
WORKING CONDITIONS
Extensive travel required within Canada. This position will spend a
significant amount of time off-campus visiting schools and attending
education/career fairs.
Standing for long periods of time on concrete floors during
education/career fair events
Repetitive lifting and carrying items weighing up to 20 kg (up and down
school and event centre stairs, in and out of vehicles, through inclement
weather, etc.)
Sitting at a desk and computer for long periods of time; contact with
staff and customers; general office conditions
Flexibility in work hours; some evening and weekend work required
The salary for the above position is determined by the Collective Agreement
with the Canadian Union of Public Employees, Local 4879, as it presently
exists.
Pay Band
$30.68 - $34.09 ( CUPE Grade 08 (90% - 100%) )
Salary rate
This Position is not subject to a 90% start rate for new Employees.
Location
Kamloops, BC CA (Primary)
# of Hires Needed
1
Organizational Unit
Thompson Rivers University -> Open Learning -> Strategic Partnerships
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with
a focus on fostering diversity of thought within our community. We welcome
those who would contribute to the further diversification of our staff, our
faculty and its scholarship including, but not limited to, women, Indigenous,
Black and People of Colour, persons with disabilities and persons of any
sexual orientation or gender identity. Please note that all qualified
candidates are encouraged to apply, however applications from Canadians and
permanent residents will be given priority.
NOTE: To learn more about Thompson Rivers University or living in Kamloops
or Williams Lake please visit our Careers website. External Candidates invited
to interview will be required to bring a copy of their transcripts to the
interview.
