Content and UX Specialist

Monash University
February 25, 2024
Offerd Salary:$100,173 - $109,871
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Content and UX Specialist

Job No.: 661466

Location: Clayton campus

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: $100,173 - $109,871 pa HEW Level 07 (plus 17% employer superannuation)

  • Amplify your impact at a world top 50 University
  • Join our inclusive, collaborative community
  • Be surrounded by extraordinary ideas - and the people who discover them
  • At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

    We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

    Learn more about Monash.

    The Organisation

    Monash University Library is one of Australia's leading academic libraries. Central to our 2020-2025 strategy is the vision of being a ‘modern, global top 100 library' where our content, collections, facilities, services and culture represent best practice and collectively make a significant contribution to the University's reputation and impact. We continually evaluate what we do in relation to the University's goals and always look ‘through our users' eyes'. While we work to ensure that our users' experiences with the Library are productive, useful, efficient and rewarding, we aspire to delight by exceeding their expectations. For more on the work we do, please visit our website.

    The Opportunity

    Join our team at one of Australia's leading academic libraries. Become a key contributor to the development, delivery and continuous improvement of high- quality user-focused library services for Monash students, researchers, staff and university stakeholders.

    Bring your wide range of specialist knowledge, technical skills and practical experience to improve the end-to-end user journey, and work to make it easier for our users to understand our services and access what they need.

    In this role you will align your work with the Library's strategic plan and the Service Design and Communications operational goals, drawing on best practice content design and UX principles to develop and implement our Content Strategy.

    Using your project management and collaborative skills to best effect, you will deliver holistic and integrated content solutions across a range of channels, and write clear, accessible copy that meets Monash's brand and style guidelines.

    You will also conduct UX research activities to discover opportunities for innovation and enhancement of services, undertake the design, development and evaluation of digital/non-digital solutions and coordinate our central repository of UX research.

    To achieve the Library's strategic objectives, and enhance operational and service excellence, you will:

  • build strong relationships
  • develop internal staff knowledge and skills, and organisational capability
  • provide key support to the Library's Service Design Champions
  • deliver service improvement projects
  • foster best practice approaches, systems and standards
  • Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.

    Be part of our story. Work with us to#ChangeIt.

    Monash avidly supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

    Your employment is contingent upon the satisfactory completion of all pre- employment and/or background checks required for the role, as determined by the University.

    For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.


    Lara McKinley, Service Design and Communications Manager, +61 3 9905 9312

    Position Description

    Content and UX Specialist

    Closing Date

    Sunday 25 February 2024, 11:55pm AEDT

    Supporting a diverse workforce

    Email Job Apply now

    Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.

    From this employer

    Recent blogs

    Recent news