Computer Support Specialist Program Instructor
(Faculty – 212 days)
JOB CLASSIFICATION
Pay grade level: N/A
Compensation: $64,585.22 - $79,001.30 (Step 4B: Class 1 - 8)
Employee category: Faculty. 212 days
Department: Computer Information Systems Technology (CRTE)
Reports to: Dean of Math, Science, Business and Technology
FLSA status: Exempt
Job Code: AA031212INS
Location: Primarily at TEC, but any other college location as assigned by the
appropriate administrator
SUMMARY
Kansas City Kansas Community College (KCKCC) is currently searching for a
full-time faculty member and coordinator to provide high-quality, learner-
centered instruction for students enrolled in the Computer Support Specialist
program at any KCKCC location while supporting the institution's mission,
vision, and strategic plan.
POSITION DESCRIPTION
Instruction & Curriculum Development
Teaching & Pedagogy: Provide formal instruction and program leadership
utilizing learner-centered pedagogy while maintaining a safe learning
environment.
Curriculum & Syllabi Maintenance: Maintain, update, and align course
syllabi to ensure consistency across all instructors; define competencies,
grading, scheduling, and textbook requirements.
Lesson Planning & Materials: Prepare course lesson plans aligned with
approved syllabi, selecting textbooks and educational resources in
collaboration with program faculty.
Industry Alignment: Ensure curriculum, learning materials, and
resources remain current with evolving IT industry standards.
Program Administration, Budget, & Equipment
Equipment & Labs: Specify, select, operate, and maintain equipment or
training modules required for coursework, keeping technology current with
industry trends.
Budget & Procurement:Manage the departmental budget and utilize the
e-purchasing system to procure programmatic items within financial
constraints.
Reporting & Compliance: Timely submit required grade, attendance, and
administrative reports to support institutional operations.
Safety & Student Transport: Ensure students follow safety protocols;
transport students for field trips, customer jobs, or off-site activities
per college guidelines.
Program Leadership & Faculty Coordination
Faculty Collaboration: Hold regular program meetings with faculty and
staff; coordinate with all instructors to create year-long course
schedules.
Advisory Board Leadership: Maintain an industry-based advisory board
for the Computer Support Specialist program, convening meetings at least
twice per year.
Assessment & Evaluation: Complete all program review and assessment
documentation following Office of Assessment guidelines, coordinating with
adjunct faculty to meet institutional requirements.
Student Success, Recruitment, & Service
Recruitment & Marketing: Assist with student recruitment and program
marketing; collaborate with the Marketing department to develop
promotional materials (brochures, web content, media spots, posters).
Job Placement: Assist students with job placement opportunities and
follow-up tracking.
Institutional Service & Growth: Serve on institutional committees as
needed and participate in regular professional development.
Other related duties as assigned by the appropriate administrator.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to train and work with students and learners.
Strong computer and technology skills, including programming skills.
Knowledge of the latest industry technology and ability to integrate the
technology into the program.
Adaptability to course technical updates.
Proficiency with communication and collaboration tools including Zoom and
MS Teams.
Able to work professionally and collaboratively with industry partners.
MINIMUM QUALIFICATIONS
Education : College certificate in Computer Support Specialist or a
related field.
Industry Certifications or Equivalent Degree: Hold (or have held)
one or more of the following industry certifications:
A+, CompTIA Security+, CompTIA Network+, CompTIA Server+, or CompTIA Linux+CompTIA
CNSS 4011–4016, CEH, CISSP, CISM, or GSEC (SANS)
Note: A bachelor's degree in computer science can be substituted in
place of the industry certification requirement.
Work Experience: Minimum of two (2) years of professional work
experience in the computer industry or a closely related field.
Administrative & Task Management: Demonstrated ability to manage
priorities, schedules, and deadlines for reports and administrative tasks.
Software Proficiency: Proficient in word processing, spreadsheets, and
databases, including Microsoft Office Suite and/or Google Workspace.
PREFERRED QUALIFICATIONS
Bachelor's degree or higher in Computer Science, Cybersecurity, or a
closely related field; OR an associate degree or higher in the program
area (or a closely related field).
Five (5) or more years of professional industry experience in the
relevant program area or a closely related field.
Teaching or training experience.
Experience using a Learning Management System (LMS) such as Blackboard.
Demonstrated experience using learner-centered pedagogy.
WORKING CONDITIONS
While performing the duties of this job, the employee is frequently required
to stand, talk, hear, walk, sit, and occasionally push or lift items
(including workstation equipment such as towers and monitors). Reasonable
accommodation may be made to enable individuals with disabilities to perform
the essential functions.
WORK SCHEDULE
In alignment with the requirements of the Master Contract and to meet
programmatic needs. Primarily during regular hours of Monday – Friday, 8:00 AM
– 4:30 PM. Must be able to work a variable schedule/hour to meet operational
needs. May require evening and weekend hours.
TO APPLY
Visitwww. kckcc.eduand click onCAREERS for a list of
available positions.
Read the job announcement carefully noting the initial screening date,
minimum qualifications, and required information. Note that information
contained in your application materials will be used to determine if you
meet the minimum qualifications for the position. Make sure you
complete/submit all the documents listed as required.
If the position lists a required transcript (during the application
process) unofficial transcripts may be submitted. However, please note
that upon selection for hire, you will be required to submit official
transcripts.
Ensure that your transcripts show that a degree was awarded or conferred
if you are stating that it is your highest level of education completed.
If you certify your level of education and it cannot be verified from your
transcript(s), your application may not be referred to the selection
committee.
Foreign degrees are acceptable provided they have been translated and/or
shown to have equivalency to a United States: Associate, Bachelor, Master,
or Doctorate level degree.
Documentation verifying completion of a degree, course work within a
discipline, or other educational criteria should be electronically
attached (uploaded) to your application.
Three (3) professional references with phone number and email addresses
are required.
A college selection committee is responsible for application review and
interviews. The final candidate(s) selected to be hired will be made by
the hiring manager.
Successful completion of a background check on all persons recommended for
employment is required. Individual hiring departments may elect to
administer pre-employment tests, which are relevant to essential job
functions, as part of the applicant selection/hiring process.
This job description in no way states or implies that these are the
only duties to be performed by the employee occupying this position. Employees
will be required to follow any other job-related instructions and to perform
any other job-related duties requested by their supervisor. This job
description may be revised as other duties develop and responsibilities
change.
KCKCC is an Equal Opportunity Employer
