Use your attention to detail to ensure students meet requirements to
graduate
Enjoy the celebrations as students complete their course requirements
Join our close knit, fun and collaborative team
The Role
Fixed-Term, Full Time (Up Until December 2024)
Level 5 - $77,142 to $84,218 (plus 17% superannuation)
Wagga Wagga
The Completion Officer will provide high quality course completion advice and
support to our students, faculty, divisional and partner staff. These
processes and activities include partner, faculty and divisional engagement,
management of the course requirement completion, monitoring graduation
eligibility, creation and distribution of graduation documentation, course
completion support to domestic, international and partner students and
graduation ceremony support.
All of this will be delivered within a client focused culture that provides a
seamless, efficient, and timely experience.
This position may also require the ability to travel to our regional campuses
to support graduation ceremonies from April to June 2024.
To be successful you will have:
Tertiary level qualification with subsequent relevant work experience
and/or equivalent level of knowledge gained through any other combination
of education, training and/or experience.
Excellent interpersonal, written and oral communication skills with an
ability to establish rapport and liaise effectively across a diverse range
of client groups.
A strong client focus with the ability to identify and analyse client
needs in a high volume, outcomes based service environment.
Demonstrated ability to provide advice consistent with University policy
and other regulatory frameworks, and resolve client problems to enhance
the student experience.
Application Requirements
Applicants are expected to apply online and provide a 1-2 page 'statement of
suitability' demonstrating their skills, knowledge and/or experience relevant
to the position (referencing the selection criteria in the position
description). If you experience difficulties applying online or for further
information on completing the application process please visit our how to
apply page or contact us.
About Us
Charles Sturt University is a young and growing university committed to
developing far-sighted people who help their communities grow and flourish. We
make a significant contribution to the prosperity and vibrancy of our rural
and regional communities, with a reach and impact across Australia and
internationally. We work together with industry, communities and students to
create new thinking, inspire each other and make a positive and progressive
contribution to the world.
The Division of Student Administration works collaboratively to support
students' progress through their studies to successfully achieve their
aspirations of a successful University life through to successful contribution
to our communities through their work.
The Division of Student Administration is responsible for a range of
administrative processes and services across the student lifecycle and
academic calendar. These services extend from the student's first enrolment
all the way through to their graduation, at the completion of their course of
study. Our Division prides itself on being a contemporary, comprehensive and
client focused unit that's main mission is to ease the administrative burden
for students and staff. The Division of Student Administration incorporates
the following units: Enrolment, International Enrolments and Partners,
Timetable and Completion, Examinations and Results and Systems.
Charles Sturt University offers a great work-life balance, professional
development opportunities and generous financial benefits.
Charles Sturt University is an equal opportunity employer committed to
diversity and inclusion. This is demonstrated through our Athena SWAN Bronze
Institutional Award and our participation as a member in the Australian
Workplace Equality Index. Applications are encouraged from Indigenous
Australians; people with a disability; women (particularly for senior and
non-traditional roles); people who identify as LGBTIQA+; and those from
culturally and linguistically diverse backgrounds.
This position is open to Australian Citizens and Permanent Residents; or
applicants who hold a current valid work visa commensurate with this position.
Further Information
Additional information is available in the position description and by
contacting:
Naomi Atkinson Completion Officer, Division of Student Experience
[email protected] Ph: 02 6933 2141
Closing Date: 11pm, 20 February 2024
