Communications and Engagement Officer

We're Hiring!

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.

Passionate about communications, content and creating positive student experiences? Join JCU in this fixed-term role to February 2028, as a Communications and Engagement Officer, supporting digital communications, student engagement activities and events that help our student community feel informed, connected and supported.

This is a great opportunity for a recent graduate or early-career professional looking to build practical experience across communications, content creation and event delivery within a supportive team.

• Full-time, Fixed Term to February 2028 | 36.25hrs per week
• Based on-site at the Townsville Bebegu Yumba campus, Douglas
• HEWL 5: $78,740.56 - $89,310.33 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.

ABOUT THE ROLE

In this role, you’ll help create a positive and engaging experience for JCU students through communications, digital content and events. You’ll create and share content across a variety of channels, supporting students to stay informed, connected and engaged throughout their time at university.

Working alongside experienced colleagues, you’ll support the planning and delivery of student events and engagement activities, helping ensure they run smoothly and provide a positive experience for students. You’ll have opportunities to develop your skills, contribute ideas and build experience across different areas of communications and engagement.

WHAT YOU WILL BRING TO THE ROLE

We’re looking for someone at the beginning of, or looking to build, their career in communications, marketing or events. You’ll have qualifications in Marketing, Communications, Journalism, Events or a related field, or an equivalent combination of relevant skills, experience and training.

You may have developed your experience through employment, study, placements, internships, volunteering or community involvement. You’ll be able to create clear and engaging content, communicate confidently with different people and use Microsoft Office and digital communication tools. You do not need to have worked in every system listed, but you should be comfortable learning new technology.

You’ll be organised, attentive to detail and comfortable managing different priorities with support from your team. Experience assisting with events, photography, videography or content creation will be well regarded but is not essential.

If you’re a proactive and creative communicator who enjoys working with others and is keen to develop your skills while contributing to the student experience, we’d love to hear from you.

WHY JCU

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• A range of flexible working options
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville campus

HOW TO APPLY

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page, create an applicant account and follow the steps below:

1. Complete the application form.
2. Upload your current resume.
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.

For any enquiries about the role, please contact Caitlin Dobson via email at [email protected].

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

James Cook University encourages people from all backgrounds who meet the role requirements to apply. We value and celebrate the diversity of our community and are committed to providing a safe, inclusive and welcoming learning and working environment.