CSU Careers CSU
Salary and Benefits
PLEASE NOTE: The starting salary placement depends on qualifications and
experience and is anticipated to be in the range of $4,047.00 per month to
$5,032.00 per month (Step 1 to Step 12).
Cal State East Bay offers a broad range of benefits that includes medical,
dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and
health care reimbursement accounts, life insurance, vacation and sick, 14 paid
holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits
website. The CSU Total Compensation Calculator demonstrates the significance
of our benefits package.
Classification
Administrative Support Coordinator I
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the Hayward hills
with panoramic views of the San Francisco Bay shoreline. Situated above the
city of Hayward, the campus offers an ideal setting for teaching and learning
and yet easy access to the many cities along the bay. The University has a
satellite campus in Concord, a professional development center in Oakland and
a significant presence online. Founded in 1957, Cal State East Bay is one of
23 universities of the California State University system (CSU). Cal State
East Bay is recognized as a regionally engaged and globally oriented
university with a strong commitment to academic innovation, student success,
engaged and service learning, diversity, and sustainability.
About the Position
Please Note: Review of applications will begin on August 26, 2026.
Under general direction of the Associate Dean for Student Equity and Success,
this position is responsible for coordination of the full scope of activities
performed by the STEM LAB and the College of Science Student Service Center as
well as providing ancillary support to the College and leading special
projects. Anticipates problems, institutes measures to prevent occurrence and
resolves problems as they arise. Responsibilities include: STEM LAB payroll;
hiring student assistants, monitoring and approving student hours in
Peoplesoft; overseeing STEM LAB budget and purchasing; assisting with the LA
schedule; handle advisor calendars and answering student queries; room
scheduling; event coordinating; college curriculum support; webpage,
communication, and social media coordination and development. Provides
historical and operational continuity for these units.
Responsibilities
STEM LAB Office Coordination
This position provides office and operational support for the College of
Science's STEM LAB.
This position oversees the day-to-day operational needs of the STEM LAB as
well as identifying, implementing, and supporting short- and long-term
projects in support of the STEM LAB's mission.
Activities and projects often involve the STEM LAB and the SSC Office and
therefore require skillful coordinating and collaboration.
Assist with the facilitating the evaluation, hiring, and employment of
Learning Assistants (LA) via schedule maintenance for multiple faculty
(interviewers), staff (interviewers), and students (candidates) for
interviews and for availability for LA slots based on complex schedule
review.
Processes student employment action forms, verifies students are enrolled
in minimal units for employment, reports employment data to the budget
office.
Maintains records for student assistants employed by the STEM LAB.
Track, and reconcile STEM LAB budget, including multiple funding sources
including Federal Work Study, LAEP, and grants. Manage purchasing of
incidentals and promotional materials.
Assist with planning and implementation of LA and TA orientations via
managing all logistical arrangements including collaboration with faculty
and staff presenters, e-set up, food, and inclusion of mandatory union
representation.
Develop and provide communication for the STEM LAB, e.g. how-to guides,
weekly reminders to complete timesheets, post internship/job
opportunities, etc.
Represent the STEM LAB at events such as Welcome Day, Preview Day, etc.
Note that the STEM LAB reserves a table separate from other entities
within the College of Science (e.g. Student Service Center, Academic
Departments, College Office).
Greets and directs all visitors, faculty, staff, and students in the
Student Services Center as needed.
Frequently answers inquiries from students, university personnel, and the
general public and directs visitors to other offices on campus.
CSCI Student Service Center Office Coordination
This position provides all office and operational support for the Student
Service Center advising team.
The position oversees the day-to-day operational needs of the Center as
well as identifying, implementing, and supporting short and long term
projects in support of the SSC's mission.
Activities and projects often involve the SSC Office and STEM LAB and
therefore require skillful coordination and collaboration.
Handle advisor calendars in Google and Bay Advisor.
Identify, develop and establish protocols for efficient and effective
student support including maintaining the SSC Google drive and creating
common protocols.
Develop and implement marketing strategies and materials.
Table at outreach events.
Responsible for answering all telephone lines in the Student Service
Center.
Screens calls and routes to appropriate offices and personnel.
Takes clear, concise messages.
Frequently answers inquiries from students, university personnel, and the
general public.
Directs/assigns forms related to the processing of student forms and key
requests (including Special Registration, Change of Grade, Petition to
Exceed 18 Units, Late Enrollments and Drops, Withdrawals, Academic
Dishonesty Reports, etc.) to appropriate HUB staff.
General and Curriculum Support for the College of Science
This position supports special projects and operational needs in the
College of Science.
This position also has general knowledge of CSCI's day-to-day operational
needs and can step in as needed to support the college.
Enroll students in classes, assist with special registration, and build
classes.
Track change-of-major/minor process.
Assist in developing and implementing marketing strategies and materials.
Curriculum Committee administration.
Organizes College Curriculum Committee meetings and agendas.
Organizes Educational Effectiveness Committee meetings.
Special Projects
This position identifies and implements special projects that cut across
units within the College of Science that relate to student equity and
success.
The position requires specialized knowledge of the operational needs of
units across CSCI including the SSC, STEM LAB, Green Biome Institute, and
HUB operations.
Provide backup to CSCI administrative staff in their absence on time-
sensitive tasks.
Assists CSCI staff with onboarding of new staff and faculty, e.g. key
requests, furniture and equipment acquisition, software access, training
inquiries, etc.
Assist with Green Biome Institute website development and maintenance.
Webpage design and development for CSCI, STEM LAB, SSC, and academic
units.
Train and oversee the work of the STEM LAB Communication Lead and CSCI
Social Media Influencer.
Includes training in social media platforms, analytics, collaboration with
Affinity Centers, and marketing strategy.
Work with CSCI, STEM LAB and SSC staff to coordinate and plan special
events focused on student success and equity.
Reservations, catering and setup for events.
Make sure the right funds get charged for events with the budget analyst.
Minimum Qualifications
A fully functional knowledge of and skill in standard office procedures
and practices.
An ability to understand and operate in a variety of organizational
structures.
Thorough knowledge of English grammar, spelling, and punctuation and
ability to clearly communicate orally and in writing.
Knowledge of business mathematics beyond basic arithmetic.
Ability to use and quickly learn new office support technology systems and
software packages.
These minimum qualifications would normally be obtained through a high
school program, technical/vocational program, or their equivalents
combined with several years of related office work experience.
Required Qualifications
Knowledge and moderate skill with current Windows operating systems and
applications, Google applications, and graphic software such as PhotoShop.
Scanner and publication software.
Working knowledge of English grammar, spelling, and punctuation.
Ability to solve standard office problems.
Ability to perform basic arithmetic functions.
Ability to respond effectively to inquiries and explain standard
procedures and policies to others.
Ability to communicate effectively in English with a very diverse
community.
Strong writing and presentation skills.
Preferred Skills and Knowledge
Experience with PeopleSoft, and other University software.
Experience working in a University or college setting.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan, as
appropriate), that may include, but is not limited to: criminal records
check, verification of academic credentials, licenses, certificates, credit
history, professional references and/or verification of work history is
required for employment. Cal State East Bay will issue a conditional offer of
employment to the selected candidate, which may be rescinded if the background
check reveals disqualifying information, and/or it is discovered that the
candidate knowingly withheld or falsified information. Unsatisfactory results
may also affect the continued employment of current Cal State East Bay
employees who were conditionally offered the position.
All background checks are conducted through the university's third party
vendor, Accurate. LiveScan is conducted through the University Police
Department.
EEO Statement
All university programs and activities are open and available to all
regardless of race, sex, color, ethnicity or national origin. Consistent with
California law and federal civil rights laws, Cal State, East Bay provides
equal opportunity in education and employment without unlawful discrimination
or preferential treatment based on race, sex, color, ethnicity, or national
origin. Our commitment to equal opportunity means ensuring that every student
and employee has access to the resources and support they need to thrive and
succeed in a university environment and in their communities. The CSU complies
with Title VI of the Civil Rights Act of 1964, Title IX of the Education
Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504
of the Rehabilitation Act, the California Equity in Higher Education Act,
California's Proposition 209 (Art. I, Section 31 of the California
Constitution), other applicable state and federal anti-discrimination laws,
and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential
treatment, segregation based on race or any other protected status, and all
forms of discrimination, harassment, and retaliation in all university
programs, policies, and practices.
Other Information
All California State University campuses, including Cal State East Bay, are
smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security
legislation, including The Jeanne Clery Disclosure of Campus Security Policy
and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report
is available here.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or Management
positions and we are not an E-Verify employer.
Mandated Reporter
The incumbent in this position may be considered a mandated reporter under the
California Child Abuse and Neglect Reporting Act and will be required to
comply with requirements set forth in the CSU Executive Order 1083 as a
condition of employment.
