Clinical Trials Administration Assistant

Macquarie University
May 22, 2024
Offerd Salary:$74,062 to $79,823
Working address:N/A
Contract Type:fixed-term position
Working Time:Full time
Working type:N/A
Ref info:N/A

Exciting opportunity to apply your administrative and executive assistant skills to support our Clinical Trial Unit Executive team and the fast paced Clinical Trial team facilitating ground-breaking research


  • Salary Package: From $74,062 to $79,823 p.a. ( HEW Level 4) plus 17% employer's superannuation and annual leave loading

  • Appointment Type: Full-time, fixed-term position for 2 years

  • 35-hour working week with opportunities for flexible working arrangements

  • Macquarie University (Wallumattagal Campus, North Ryde) location

  • The Role

    We are seeking an experienced Administrative Assistant or Executive Assistant to provide the Clinical Trials Unit (CTU) Executive team with clerical and administrative services along with back up reception services for the Macquarie University Clinical Trials Unit and medical oncology clinics. Reporting to the CTU Head, you will:

  • Provide support for the CTU executive including diary management, email management, logistics, room bookings, travel and material/presentation preparation

  • Provide general administrative support to CTU staff and transactional support across the full scope of CTU operations. This includes but it not limited to facilities management, support for office and IT equipment, responding to website enquiries, updating trial documents, preparation of weekly clinic lists, preparation of weekly trial patient reports, scanning and documenting medical records, data entry

  • Provide support to Clinicians to manage their inpatient and day-stay hospital work including coordinating patient travel and accommodation to attend trial visits

  • Prepare and process invoices, refunds, claims and payments according to CTU billing and accounts procedures

  • Liaise with other clinics, hospitals and allied health professionals to acquire comprehensive patient information and provide exceptional patient coordination

  • About You

    You will be an enthusiastic, customer focused individual with strong organisational and excellent communication skills. You will possess time management skills and the ability to manage competing priorities. You will be proficient in in Outlook, Word, Excel and web-based clinical systems. Your previous administration experience in the health and medical industry is considered highly desirable and your ability to proactively identify day-to- day administrative problems and process solutions will set you up to succeed in this role.

    If you are a proactive individual with a service and quality focus and can work collaboratively with others to achieve the team's goals, you will thrive in this role and we welcome your application.

    About Us

    The Clinical Trials Unit (CTU) is part of the Faculty of Medicine, Health and Human Sciences (FMHHS) at Macquarie University. FMHHS also has the Macquarie Medical School, the Macquarie University Private Hospital, and runs patient clinics, labs, imaging and a pharmacy all on campus in close proximity to support clinical trials, and support providing patients with access to state of the art treatments. The CTU undertakes sponsored and investigator initiated Phase I to IV trials across multiple therapeutic areas with multiple Principal Investigators. Our current team of over 60 staff (managing over 160 trials) are a close knit inclusive team with a supportive culture that values team work and innovation.

    Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we've grown to become the centre of a vibrant local and global community. Connect with us today.

    To Apply

    To be considered for this position, applicants must address the selection criteria in a separate document and upload the along with a copy of your resume.

  • Excellent verbal and written communication skills

  • A strong customer service ethic that translates to excellent service delivery

  • Strong organisational skills, including prioritising and managing workloads

  • Ability to work independently

  • Demonstrated ability to take initiative and a commitment to continuous improvement

  • Previous administration experience in the health and medical industry

  • Proficient in Outlook, Word, Excel and web-based clinical systems.

  • Note : This position requires that you are fully vaccinated and have a clean criminal record, and working with children check.

    Specific Role Enquiries: Nicola Chapman at [email protected].

    Applications Close: Wednesday May 22nd 2024 at 11.59 PM (AEST)

    If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

    Applications Close:

    22/05/2024 11:59 PM

    Diversity and Inclusion

    Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

    We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

    Flexible Work

    At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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