Clinical Technician II
Work Arrangement:
Requisition Number: 274374
Regular or Temporary: Regular
Location:
Mooresville, NC, US, 28117
Personnel Area: DUKE HEALTH LAKE NORMAN
Date: Sep 2, 2026
At Duke Health, we're driven by a commitment to compassionate care that
changes the lives of patients, their loved ones, and the greater community. No
matter where your talents lie, join us and discover how we can advance health
together.
Duke Health Lake Norman Hospital
Pursue your passion for caring with Duke Health Lake Norman Hospital in
Mooresville, North Carolina. The smallest of the four Duke Health hospitals at
123-beds, it offers a comprehensive range of medical services, including
24-hour emergency care, cardiology, orthopedics, women's services, and
surgical specialties.
Clinical Technician II
Schedule:
Monday & Tuesday - 5:00 AM to 5:30 PM
Thursday - 5:30 PM to 5:00 AM
Holiday Rotations
Summary & Work Performed
Perform a variety of the technical procedures involved in the procurement,
processing and evaluation of patient specimens for use in the diagnosis and
treatment of disease; teach and perform routine clerical and technical
procedures including specimen collection, responsible for the delivery of
supplies and procurement of specimens from physicians' offices, clinical
specimen preparation and processing for analysis and dispatch, patient
registration and order entry; and serve as hospital laboratory representative
and liaison with outside clients.
Perform a variety of routine and specialized procedures.
Prepare and initiate special tests and procedures including, but not
limited to, cytogenetics, general laboratory, Point-of-Care Testing,
urinalysis without microscope, phlebotomy, cyto preparatory, and specimen
management.
Communicate in a professional and courteous manner with patients, family,
and other medical personnel as necessary for problem recognition and
initiation of the resolution and, if necessary, escalation to the next
level.
Obtain information for laboratory records, explain procedures, allay
fears, and elicit cooperation.
Perform a variety of routine and specialized specimen preparation
procedures including, but not limited to, general laboratory specimen
preparation, cytology specimen preparation, cytogenetics specimen
preparation.
Perform various quality control, safety, and infection control procedures
to maintain compliance with internal and external regulations.
Receive and process specimens as required by respective laboratory area
procedures and protocols.
Participate in the distribution of specimens, supplies and reports to the
appropriate laboratory staff; perform messenger/courier activities as
required.
Maintain inventory of supplies; stock supplies on carts and hand trays;
wash glassware.
Utilize various hospital information systems and software.
Assist in training new personnel; provide technical assistance to new
employees, students as assigned.
Maintain specimens and/or slides.
Prepare reagents, dyes, etc. used in the processing of specimens. Perform
routine maintenance as required by laboratory procedures.
Assist with word processing, miscellaneous office tasks and maintaining
office records.
Behave professionally at all times upholding the Duke values of
excellence, diversity, teamwork, safety, & integrity.
Perform other related duties incidental to the work described herein.
Knowledge, Skills and Abilities
Basic phlebotomy and specimen processing techniques.
Knowledge of medical terms preferred.
Basic computer skills. - Effective communication skills.
Effective professional communication skills to interact with
patients/customers.
Level Characteristics
Within the clinical laboratories we embrace Duke's purpose, placing the
patient at the center of everything we do.
We do this by demonstrating behaviors that focus on delivering patient-
and family- centered care and embodying the values that promote a positive
work culture.
We expect every team member to commit to these values and hold each other.
Minimum Qualifications & Education
High School diploma or GED. For assignment to phlebotomy, completion of a
structured phlebotomy training course and clinical rotation is
recommended.
Minimal educational or experience requirements may be modified on a case-
by-case basis at the discretion of the CLIA (Clinical Laboratory
Improvement Amendment) director if minimal CLIA requirements are met by
the employee for the tasks being performed.
Experience
Alternatively, an equivalent combination of relevant education and/or
experience.
Must have at least 2 years experience as a Clin Tech I or Certification as
a Phlebotomist plus achieve required competency level for specified job
responsibilities.
Degrees, Licensures, Certifications
For assignment to Phlebotomy Services, certification as a phlebotomist by
a nationally recognized board/agency may be required; certification of
Basic Life Support preferred.
National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy
Examination (CLPlb), American Society of Clinical Pathologists--
Phlebotomy Technician Examination PBT(ASCP), International Academy
of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA),
American Society of Phlebotomy Technicians (ASPT).
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Charlotte
