A.T. Still University's College of Graduate Health Studies (ATSU-CGHS) is
seeking a non-exempt Enrollment Representative. The position reports to the
Manager - CGHS Online Admissions. The Enrollment Representative (ER) will be
responsible for counseling, advising, and facilitating the enrollment for
qualified students into ATSU Online degree programs. The ER is responsible for
making certain the student is qualified and able to be successful in the
process from inquiry to completed application. The ER is held accountable for
recruiting applicants into CGHS online programs. The ER is responsible for the
applicant from the point of inquiry (Lead) to and through the completion of
the program application. The ER will also be responsible for meeting or
exceeding admissions metrics, dial outs, talk time, etc.
This is a remote position.
Major Job Duties
Conduct screenings of approximately 600-700 applicants per year, assessing
their eligibility into the University.
Formulate weekly, monthly, and annual admissions goals with supervisor
approval, submit daily updates.
Remain knowledgeable on current admissions requirements for eligibility,
be a specialist of CGHS programs.
Counsel applicants on CGHS academic requirements.
Assisting prospective students through admissions information material.
Support prospective students through answering questions, overcoming
objections, providing information.
Support students while completing their application process.
Promote and establish special events to include, but not limited to:
online recruiting events.
Interview approximately 600-700 applicants and prospective students
Supervise and coordinate online student ambassadors to include: scheduled
meetings, upkeep of online ambassadors points, analyze needs of
prospective students to organize and supervise communication, coordinate
requests for special events.
Travel for recruitment, including but not limited to 8-10 trips annually.
Create and organize comprehensive travel plans and itineraries. Dispatch
supplies to ensure conferences are properly set up. Conduct inventory of
supplies, purchase and organize promotional items.
Work with our partnership program including, but not limited to: designing
marketing correspondents, generating new partnerships, nurturing existing
partnerships, disseminate information on partnership policy, supervising
partnership agreements, coordinating communication between A.T. Still and
Assist with implementation of Canvas orientations, conduct acceptance
phone calls with 600-700 students annually, create and cultivate a
communication plan for all accepted students, supervise routine
communication with prospective students.
May be asked to generate content for Facebook and other forms of
Engage in other duties as assigned.
High School plus one year college
Bachelor's degree in Business, Marketing, Education, Communications or
related fields strongly preferred but experience and ambition outweighs
Professional phone demeanor
Basic computer skills
Strong work ethic
High aptitude for learning new tasks
Additional responsibilities will include coordinating and attending
conferences to promote ATSU programs. While a bachelors degree is the
preferred level of education for this position, extensive experience in
admissions/enrollment/sales positions may offset some the degree requirement.
ATSU offers a comprehensive benefits package including medical, dental, and
vision coverages, among more. If eligible, employee-elected benefits would
begin the first of the month following hire date. For more information, please
Some college or better.
2-3 years: Previous phone sales, online recruitment experience, and/or
customer service experience.
Licenses & Certifications