CGHS - Enrollment Representative (Remote)

A.T. Still University
June 12, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Job Details Description

A.T. Still University's College of Graduate Health Studies (ATSU-CGHS) is seeking a non-exempt Enrollment Representative. The position reports to the Manager - CGHS Online Admissions. The Enrollment Representative (ER) will be responsible for counseling, advising, and facilitating the enrollment for qualified students into ATSU Online degree programs. The ER is responsible for making certain the student is qualified and able to be successful in the process from inquiry to completed application. The ER is held accountable for recruiting applicants into CGHS online programs. The ER is responsible for the applicant from the point of inquiry (Lead) to and through the completion of the program application. The ER will also be responsible for meeting or exceeding admissions metrics, dial outs, talk time, etc.

This is a remote position.

Major Job Duties

  • Conduct screenings of approximately 600-700 applicants per year, assessing their eligibility into the University.
  • Formulate weekly, monthly, and annual admissions goals with supervisor approval, submit daily updates.
  • Remain knowledgeable on current admissions requirements for eligibility, be a specialist of CGHS programs.
  • Counsel applicants on CGHS academic requirements.
  • Assisting prospective students through admissions information material.
  • Support prospective students through answering questions, overcoming objections, providing information.
  • Support students while completing their application process.
  • Promote and establish special events to include, but not limited to: online recruiting events.
  • Interview approximately 600-700 applicants and prospective students annually.
  • Supervise and coordinate online student ambassadors to include: scheduled meetings, upkeep of online ambassadors points, analyze needs of prospective students to organize and supervise communication, coordinate requests for special events.
  • Travel for recruitment, including but not limited to 8-10 trips annually. Create and organize comprehensive travel plans and itineraries. Dispatch supplies to ensure conferences are properly set up. Conduct inventory of supplies, purchase and organize promotional items.
  • Work with our partnership program including, but not limited to: designing marketing correspondents, generating new partnerships, nurturing existing partnerships, disseminate information on partnership policy, supervising partnership agreements, coordinating communication between A.T. Still and healthcare organizations.
  • Assist with implementation of Canvas orientations, conduct acceptance phone calls with 600-700 students annually, create and cultivate a communication plan for all accepted students, supervise routine communication with prospective students.
  • May be asked to generate content for Facebook and other forms of marketing.
  • Engage in other duties as assigned.
  • Skills/Requirements

  • High School plus one year college
  • Bachelor's degree in Business, Marketing, Education, Communications or related fields strongly preferred but experience and ambition outweighs college
  • Sales skills
  • Professional phone demeanor
  • Dedication
  • Basic computer skills
  • Energetic
  • Quick thinker
  • People oriented
  • Strong work ethic
  • Adaptable
  • High aptitude for learning new tasks
  • Additional responsibilities will include coordinating and attending conferences to promote ATSU programs. While a bachelors degree is the preferred level of education for this position, extensive experience in admissions/enrollment/sales positions may offset some the degree requirement.

    ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit:

    Qualifications Skills






    Customer Service








    Relationship Building








    Some college or better.



    2-3 years: Previous phone sales, online recruitment experience, and/or customer service experience.

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