Certified Medical Assistant - Pediatrics
Work Arrangement:
Requisition Number: 270769
Regular or Temporary: Regular
Location:
Durham, NC, US, 27560
Personnel Area: DUKE HEALTH INTEGRATED PRACTIC
Date: Sep 3, 2026
At Duke Health, we're driven by a commitment to compassionate care that
changes the lives of patients, their loved ones, and the greater community. No
matter where your talents lie, join us and discover how we can advance health
together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty
outpatient clinics, extending the reach of the Duke Health mission across the
state of North Carolina.
$7,500 Commitment Bonus and Relocation Program for eligible
candidates!
JOB LOCATION
Duke Children's Creekstone - 4709 Page Road
JOB SUMMARY
We are seeking a Medical Assistant, Certified to perform routine
administrative and patient care supportive duties in a Health System medical
practice to assist medical and/or nursing staff in the examination and
treatment of patients and ensure office runs smoothly.
JOB DUTIES AND RESPONSIBILITIES
Perform routine administrative and patient care supportive duties in a
Health System medical practice to assist medical and/or nursing staff in
the examination and treatment of patients and ensure office runs smoothly.
Administrative duties may include but not limited to the following:
Answer telephones and greet patients
Schedule and reschedule appointments
Update and file patient medical records
Fill out school/ FMLA forms
Handle correspondence
Assist with hospital admissions
Arrange for laboratory services
Handle charge capture for billing purposes
Perform other administrative duties as directed
Clinic Duties may include but not limited to the following: Assist medical
and nursing staff in a variety of tasks including:
Taking medical histories and recording vital signs
Assist with obtaining prior authorizations
Assist patients with form completion.
Explaining treatment procedures to patients utilizing predetermined
protocols
Preparing patients for examinations and procedures
Assisting the physician during the examination and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests on the premises. Dispose of contaminated
supplies
Promote patient/family understanding of the educational content and
his/her involvement in the plan of care, and document in patient record.
Prepare and administer medications as directed by a physician and document
in patient care record.
Tee up and forward prescription refills as directed. Telephone
prescriptions to a pharmacy.
Perform finger/heel sticks.
Prepare patients for x-rays, tests and procedures.
Change sterile and non-sterile dressings.
Perform other clinical functions as delegated and supervised by the nurse
or physician.
Perform patient intake including: obtaining vital signs (including manual
blood pressures), administering survey tools, data collection, education
screens, assisting patients with ambulation/toileting, reviewing patient
medications, assisting patients with preparing questions for
provider visit.
Completing procedural tasks including: administering vaccinations and
medications according to protocols and provider orders, A1C, specimen
collection and correct labeling, assisting with clinic-performed
procedures (including skin testing, Nexplanon insertions/removals,
EKGs, place holter monitors), reviewing pre-printed material with
patient/family, bill for nursing procedures.
Monitor and initiate corrective action to maintain the environment of
care, including equipment and material resources.
JOB ELIGIBILITY REQUIREMENTS
Level II -- Must have at least 1 year of clinical experience as a Medical
Assistant in a clinical setting.
Graduation from a medical assistant program accredited by the Commission
on Accreditation of Allied Health Education Programs (CAAHEP) or the
Accrediting Bureau of Health Education Schools (ABHES) strongly
preferred.
High school or GED graduation required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
BLS required.
JOB HOURS
The scheudle for this position is day shift Monday to Friday.
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Raleigh