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Administration/Managerment

Central Sterilization Processing & Dispensary Operations Manager

University of the Pacific · United States
Deadline
Apr 14, 2027
Closing in 177 days
Location
N/A
United States
Employment
Permanent
Full or part time
Reference
N/A
Posted Oct 16, 2026
Offered salary$101,500

About the role

Central Sterilization Processing & Dispensary Operations Manager

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Posting Details

Position Information
Job Title Central Sterilization Processing & Dispensary Operations Manager
Union Level
Department Dental Clinic Central Sterilization
Campus San Francisco
Posting Number 201304392P
Full or Part Time Full Time
Number of Months 12
Work Schedule M-F (8) hours per day
Position End Date
Open Date 10/15/2026
Close Date
Open Until Filled Yes
Special Instructions to Applicants For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.

For in-person roles: This is an in-person role, and the successful candidate must be willing to relocate within California, preferably within 25 miles of the (City) Pacific campus.
For online roles: While this is an online position, Pacific’s three campuses are within California and its faculty and staff are mostly California residents. For administrative purposes, California residents are preferred. Out of state hires must be approved either by the Provost and Executive Vice President for Academic Affairs (for academic hires) or by the Chief Financial Officer and Executive Vice President for Finance and Operations.
Sponsorship This position is not eligible for a visa sponsorship now or in the future.
Position Summary Information
Primary Purpose Under the general supervision of the Director of Clinic Operations, provides leadership and management of Central Sterilization Processing and Dispensing Operations, including personnel, inventory, equipment, infection prevention practices, and operational workflows. Ensures compliance with regulatory and accreditation standards, supports clinical education and patient care activities, and promotes operational excellence through quality improvement, staff development, and effective resource management.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that
demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Essential Functions
  • Manage sterilization/dispensing staff to include hiring, training, staff development, work distribution, performance evaluations, scheduling, coaching, recognition, and corrective action.
  • Coordinate staffing coverage for all sterilization, dispensing, and inventory management areas and collaborate with clinical managers to ensure efficient clinic operations.
  • Demonstrate exceptional customer service and establish service standards for staff.
  • Participate in Infection Control, Clinic Operations, and other assigned committees.
  • Plan, direct, monitor, troubleshoot, and evaluate sterilization, dispensing, inventory, and instrument tracking operations.
  • Ensure compliance with infection prevention requirements, regulatory standards, clinic policies, and accreditation expectations.
  • Supervise decontamination, high-level disinfection, packaging, sterilization, storage, distribution, and inventory control activities.
  • Develop and monitor quality assurance, competency validation, infection prevention, and operational improvement programs.
  • Ensure adequate staffing, competency assessment, ongoing education, and professional development programs are maintained.
  • Oversee equipment maintenance, preventive maintenance schedules, repairs, biological monitoring, and sterilization documentation.
  • Maintain accurate inventories of instruments, supplies, materials, and equipment and ensure inventory security and accountability.
  • Administer electronic instrument tracking systems and utilize operational data for reporting and process improvement.
  • Support student clinical education through training, operational support, and compliance oversight.
  • Provide leadership in accomplishing strategic and operational objectives of the School of Dentistry.
  • Perform other duties as assigned by the Director of Clinic Operations.
Minimum Qualifications Knowledge of:
  • Sterilization techniques and instrument reprocessing workflows.
  • Infection control protocols, standards, and regulatory requirements.
  • Advanced knowledge of dental instruments, equipment, terminology, procedures, and materials.
  • Electronic instrument tracking systems, inventory systems, and barcode technology.
  • Intermediate knowledge of Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
Ability to:
  • Produce professional reports and correspondence.
  • Utilize Microsoft 365 applications for reporting, presentations, communication, and data analysis.
  • Interpret operational metrics and implement process improvements.
  • Lead large teams across multiple service areas.
  • Communicate effectively with faculty, staff, students, patients, vendors, and leadership.
Experience:
  • Minimum five (5) years of progressive management experience in a dental, medical, hospital, or healthcare setting leading large teams and overseeing multiple clinical, sterilization, dispensing, or operational areas.
  • Demonstrated experience with workforce planning, employee development, scheduling, coaching, engagement, and performance management.
  • Previous experience working in central sterilization serving a large-scale healthcare, hospital, academic dental, or healthcare delivery system environment.
  • Experience collaborating with clinical leadership and cross-functional stakeholders.
Education/Certification:
  • High school diploma or equivalent required.
  • Current sterilization certification/license required from HSPA or CBSPD
  • Possession of a Registered Dental Assistant (RDA) license does not substitute for the sterilization certification requirement.
  • Certification in Central Sterilization Management required or must be obtained within twelve (12) months of employment.
Working Conditions:
  • Position is full-time, 5 days per week, 8 hours per day. 
  • Occasional overtime required.
  • Occupational exposure to blood borne pathogens may reasonably be anticipated.  Personal protective equipment will be provided to reduce or eliminate exposure to infectious agents.
Preferred Qualifications Knowledge of:
  • Dental management systems, instrument tracking technologies, and inventory management systems.
  • Advanced understanding of infection prevention, regulatory compliance, and quality assurance principles.
  • Experince managing Union team.
Ability to:
  • Provide leadership and direction to staff and student employees.
  • Lead quality improvement and operational excellence initiatives.
Experience:
  • Experience supporting student clinical education.
  • Experience managing centralized sterilization and distribution services.
  • Experience with large-scale instrument inventory systems.
  • Familiarity with dental management systems and tracking technologies.
  • Experience developing training programs for students and staff.
  • Experience leading regulatory compliance, infection prevention, and process improvement initiatives.
Education/Certification:
  • Bachelor’s degree in healthcare administration, Public Health, Healthcare Management, or a related field preferred.
  • Registered Dental Assistant (RDA) license preferred.
  • Certification in Infection Prevention and Control (CIC), Certified Healthcare Leader (CHL), or related certification preferred.
Other:
  • Experience and sensitivity in working with people of diverse backgrounds and cultures.
  • Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
  • Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements The physical demands described here are representative but not definitive of those that
must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
  • Requires standing during the majority of working hours.
  • Requires lifting instrument baskets, supplies, and materials up to 40 pounds.
  • Requires movement of carts and equipment throughout clinic facilities.
  • Occupational exposure to bloodborne pathogens may reasonably be anticipated; appropriate personal protective equipment will be provided.
Hiring Range $85,500.00 - $101,500.00 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
Anti-Discrimination/EEO Policy Statement University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently authorized to work in the U.S. without the need for sponsorship now or in the future (for ex but not limited to H1B, TN, J1)?
    • Yes
    • No
  2. * How did you first learn about this employment opportunity?
    • University of the Pacific Website
    • Asianlife.com
    • Blackperspective.com
    • CentralValleyJobs.com
    • Craigslist
    • Dice.com
    • Higheredjobs.com
    • Hispanic-Jobs.com
    • Indeed.com
    • Insidehighered.com
    • LinkedIn
    • Lgbtconnect.com
    • Metrochamber.org
    • Monster.com
    • Thelaa.org
    • SimplyHired.com
    • Workplacediversity.com
    • Association of American Colleges and Universities (AAC&U)
    • Chronicle of HIgher Education
    • Diverse Issues in Higher Education
    • EDUCAUSE
    • Higher Education Recruitment Consortium (HERC)
    • Higher Education Recruitment Consortium - Northern California (NorCal HERC)
    • Modesto Bee
    • Pacific Employee
    • Personal Referral
    • Professional or Association Listserv
    • Publication or website from a professional organization
    • Sacramento Bee
    • San Francisco Chronicle
    • Stockton Record
    • Agency Referral
    • Other Online Job Board
  3. * Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly: Are you currently excluded from participation in federal programs (including Medicare, Medicaid, or any other federal healthcare program)?
    • Yes
    • No
  4. * Pacific participates in federal healthcare programs. As such, a required part of the hiring process is to verify that potential employees have not been excluded from participating in federal programs for mandatory exclusions (including for fraud, controlled substances crimes, patient abuse or neglect, or other program-related crimes) or for other permissive exclusions by the Office of Inspector General. A "Yes" response would be considered disqualifying. Please answer the following question accordingly: Have you received notice that you are under review for possible exclusion from any federal programs (including Medicare, Medicaid, or any other federal healthcare program)?
    • Yes
    • No
  5. * Do you have a minimum five (5) years of progressive management experience in a dental, medical, hospital, or healthcare setting leading large teams and overseeing multiple clinical, sterilization, dispensing, or operational areas?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. Dental Certifications
Optional Documents
  1. Other Document

How to apply

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