NI
Administration/Managerment

Center Associate-Cresco

Deadline
Mar 22, 2027
Closing in 154 days
Location
N/A
United States
Employment
None
Full or part time
Reference
N/A
Posted Sep 23, 2026
Offered salary$16.39/hour

About the role

Center Associate-Cresco

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Posting Details

Position Information
Position Title Center Associate-Cresco
Posting Number S00573
Full-Time/Part-Time Part Time
Work Schedule 28 hours per week.
Salary $16.39/hour Pay Grade 4
Campus/Center Cresco
Location Cresco, Iowa
Position Summary Information
Job Goal Contribute to the success of the environment by being flexible and adaptable. Use good judgment and exhibit effective problem-solving and critical thinking skills. Provide excellent customer service in all interactions with students, staff, and Center visitors.
Duties and Responsibilities Assist in the general operations of the Center including:· Providing customer service, solving problems, preparing/processing reports and other documents, and providing administrative support for Center Director.· Handling telephone and walk-in inquires about programs and services offered by the college including Adult Literacy, BCS non-credit classes and degree programs.· Conducting intake activities for prospective students, registering students for Adult Literacy and BCS non-credit classes, and making appropriate referrals to coaches and advisors.

Use judgment to determine when/who to contact in the case of events that threaten health, safety and facility. Monitor security and activity in the facilities, handle any issues that arise with the assistance of the Center Director, follow established emergency procedures, take appropriate action to protect health and safety of students/customers and act to protect the facilities from damage.Handle telephone inquiries, greet the public and provide information to walk-ins about credit and non-credit services/programming. Anticipate customer needs, offering comprehensive information.Assist students with completing the FAFSA and financial aid forms.Develop personal interest classes for the Center. Maintain classes in Lumens software. Assemble instructor packets, class sign-in sheets, class evaluations, etc.Coordinate center events by organizing facilities and details such as décor, catering, invite lists, special equipment and marketing materials.
Qualifications EDUCATION AND EXPERIENCE REQUIREMENTS:Work experience and/or some post-secondary education required. Associate degree preferred.CERTIFICATIONS AND LICENSES:Must possess valid driver’s license.
Essential Functions KNOWLEDGE, SKILLS, AND ABILITIES: Must be a self-starter and possess initiative, customer service skills and the ability to work independently, especially when assigned to work on nights and weekends. Computer experience in word processing, database, and spreadsheets required. Technology trouble-shooting experience strongly preferred. Must have excellent organizational abilities, interpersonal, proofreading, and keyboarding skills. Must be able to prioritize multiple tasks. Be able to operate calculator, copy machine, printer, computer, Zoom technology, and other equipment efficiently and effectively.
Posting Detail Information
Open Date 09/22/2026
Close Date
Open Until Filled Yes
Special Instructions to Applicants

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • NICC Website
    • Posting at NICC
    • IowaWorks
    • AccessDubuqueJobs
    • Indeed.com
    • HigherEdJobs.com
    • Local Newspaper
    • Other
  2. Do you have a bachelor's degree?
    • Yes
    • No
  3. * If you answered the referral question with "Other", please provide. Enter N/A if not applicable.

    (Open Ended Question)

  4. If newspaper, please provide name/town of newspaper. Enter N/A if not applicable.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents
  1. Letter of Recommendation

How to apply

Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.