Case Management Specialist

University of Melbourne
May 23, 2024
Offerd Salary:$106
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Case Management Specialist

Job no: 0059584 Location: Parkville Role type: Full time; Continuing Department/School: Business Services Salary: UOM 7 – $106, 432 – $115, 211 p.a. plus 17% super

  • Manage WorkCover claims within an allocated portfolio
  • Grow your career within a supportive team and make a real impact in the wellbeing of employees within the University
  • UOM 7 – $106, 432 – $115, 211 p.a. plus 17% super, benefits and a flexible hybrid work environment!
  • About the Role This is an exciting opportunity for an experienced professional in the field of WorkCover claims management. As a Case Management Specialist, you will play a crucial role in effectively managing and administering WorkCover claims in accordance with relevant legislation and the University's processes. You will provide expert advice on legislative and non-compensable matters, contributing to service delivery for earl support services and reasonable adjustments matters. This role offers the chance to make a significant impact by ensuring the smooth handling Workcover claims and supporting the wellbeing of employees within the University.

    Your responsibilities will include:

  • Determine initial liability
  • Analyse and assess ongoing entitlements under the Act
  • Contribute to claims management systems development and review
  • Maintain records and assist Returning Injured Personnel to Work
  • Coordination of intervention activities
  • Who we are looking for We are seeking a highly skilled and dedicated WorkClaims professional with exceptional verbal and written communication skills. Your ability to effectively engage with stakeholders and provide excellent customer service will be crucial in this role. Your empathetic nature and genuine desire to assist others will contribute to creating a positive and supportive work environment.

    You will also have:

  • Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience.
  • Allied Health Background or similar experience in healthcare industry desired.
  • Demonstrated ability to work effectively with injured workers, line managers and human resources professionals to deliver effective injury management and return to work services.
  • Demonstrated knowledge of legislative and regulatory requirements in relation to Workplace Injury Rehabilitation and Compensation Act.
  • For further information regarding responsibilities and requirements please refer to the attached PD.

    This role requires the successful candidate to undergo and maintain an up-to- date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

    Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

    Your new team Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.

    What we offer you! In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

    The University of Melbourne We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

    Be yourself The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

    We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

    Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

    For further information, including our 2023-2027 Indigenous strategy please visit -https: //

    Join Us! If you feel this role is right for you, please apply with the following documents:

  • Resume
  • Cover Letter outlining your interest and experience
  • Please note that you are not required to respond to the selection criteria in the Position Description.

    If you have any questions regarding the recruitment process, please feel free to contact Ethan Khamly via email at [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

    If you have any particular questions regarding the job please follow the contact details listed on the Position Description.

    Advertised: 16 May 2024 12:05 AM AUS Eastern Standard Time

    Applications close: 23 May 2024 11:55 PM AUS Eastern Standard Time

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