Careers Co-ordinator

University of Stirling
April 07, 2024
Contact:N/A
Offerd Salary:£25,138-£27,979
Location:N/A
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Careers Co-ordinator Apply Post Details

Full time Open ended

The closing date for applications is midnight on Sunday 07 April 2024. Interviews are expected to take place on Monday 22 April 2024.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

Working as a member of the Careers team within Student Skills and Employability (SSE), to support the service aims of providing high quality careers education, information, advice and guidance to students, graduates and postgraduates.

The postholder will provide a range of support tasks including responding and directing enquiries from students, graduates and staff; coordinating communications and events; supporting administrative processes and services and maintaining information systems, whilst ensuring that a high-quality service is always provided.

This role is based in the Careers Service. There will be travel for training, business engagement and other projects and activities deemed appropriate by the Head of Careers and Student Skills and Employability necessary for the role.

Description of Duties

1. Administrative support (to include monitoring mailboxes, dealing with student enquiries, preparing resources, uploading evaluations, admin tasks such as room bookings, etc) for student-facing careers activities and initiatives, including:

  • My Stirling Award
  • Faculty work, including careers education delivered in curriculum
  • Careers events
  • Support Careers Consultants in planning and arranging central, and faculty, careers events
  • Co-ordinate rota for Open Days and other marketing events
  • Source and update external events
  • 2. Assist Information Manager, relating to:

  • Contribute to the maintenance and development of an effective and engaging Careers on Canvas site, Careers website and other channels
  • Review existing information, in line with the current information policy, GDPR, and WCAG requirements, to maintain its currency, relevance and accessibility to students and graduates on our Canvas modules and other channels
  • Ordering and stock-monitoring internal and external hard-copy resources in careers office and Student Hub, and elsewhere on campus as appropriate
  • 3. Using a range of communication channels and making recommendations for appropriate and effective use to promote Careers to students, graduates and staff across the university in print and digital media, and in person. Create high-quality and engaging content for student and recent graduate communications channels including emails, social media, newsletters, and printed content

    4. Supporting and implementing a coherent communications schedule, content and campaigns that supports Careers operations to students

    5. Managing Careers' social media channels, overseeing contributions from our Career Crew of student interns and acting as Career Crew Team Leader

    6. Support the co-ordination and sharing of employability data to support service objectives, including reporting on impact of communications and engagement

    7. Work with other SSE colleagues as part of a Communications Working Group to ensure consistency, efficiency, and effectiveness across service to all audiences

    8. Liaise with relevant departments and colleagues across the university as required (e.g. Faculties, Communications and Marketing and Alumni) to support the promotion of Careers Service and SSE activities internally and externally

    As part of SSE admin team:

    1. Provide second-line response to enquiries to SSE from students, staff and external organisations

    2. Manage and monitor enquiries via UniDesk, email, TARGETconnect questions, social media, responding and redirecting queries as appropriate

  • Support, providing training and back-up when required, to colleagues in the Student Services Hub
  • 3. Oversee TARGETconnect, and manage queries – e.g. registering new users, supporting staff users, trouble-shooting

    4. General office administration, including finance, purchasing, payroll, HR issues, such as annual leave, booking meetings and travel, minute-taking, etc

    5. Provide administrative support for the Careers team and as required for SSE, including PA duties for the Head of SSE

    6. Represent Careers and SSE at internal and external events to raise the profile and promote opportunities across prospective and current student/graduate/staff audiences

    7. Other tasks as and when required, including providing cover for other SSE co-ordinators

    Essential Criteria
  • Educated to at least HNC/HND level with experience in a relevant role or substantial equivalent experience in an administrative role
  • Knowledge of, or interest in, the higher education sector and the student / graduate experience (either through lived experienced as a student or substantial work experience in the sector)
  • An ability to communicate, establish and maintain effective partnership working with colleagues at all levels within the Service and the University
  • A commitment to teamwork
  • Effective time management and the ability to work flexibly on several projects simultaneously
  • IT literacy including use of the full Microsoft Office suite (inc Word, Excel, SharePoint, Teams); relevant CRM/student databases (e.g. TARGETconnect); and social media
  • Experience of developing resources and/or promotions
  • Desirable Criteria
  • An understanding of careers education, Information, advice and guidance (CEIAG)
  • Specific knowledge of the following IT packages would be useful:
  • TARGETconnect
  • Unidesk
  • Canvas / similar VLE
  • Web CMS
  • Talent Link
  • Agresso
  • EvaSYS
  • Canva / design packages
  • An understanding of how to effectively utilise digital and social media
  • An interest in working with diverse groups within the student body
  • Experience of developing resources and/or promotions for students
  • Analytical skills to assist with reporting as required
  • Capacity to use data visualisation or analysis tools
  • The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

    Job number

    SERV01876

    Contract Type

    Open Ended

    Posting End Date

    07-Apr-2024

    Location:

    Stirling Campus

    Grade

    Grade5 £25,138-£27,979 p.a.

    Faculty/Service

    Student Academic and Corporate Services Post Details

    Full time Open ended

    The closing date for applications is midnight on Sunday 07 April 2024. Interviews are expected to take place on Monday 22 April 2024.

    There is an expectation that work will be undertaken in the UK.

    This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

    The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

    The Post

    Working as a member of the Careers team within Student Skills and Employability (SSE), to support the service aims of providing high quality careers education, information, advice and guidance to students, graduates and postgraduates.

    The postholder will provide a range of support tasks including responding and directing enquiries from students, graduates and staff; coordinating communications and events; supporting administrative processes and services and maintaining information systems, whilst ensuring that a high-quality service is always provided.

    This role is based in the Careers Service. There will be travel for training, business engagement and other projects and activities deemed appropriate by the Head of Careers and Student Skills and Employability necessary for the role.

    Description of Duties

    1. Administrative support (to include monitoring mailboxes, dealing with student enquiries, preparing resources, uploading evaluations, admin tasks such as room bookings, etc) for student-facing careers activities and initiatives, including:

  • My Stirling Award
  • Faculty work, including careers education delivered in curriculum
  • Careers events
  • Support Careers Consultants in planning and arranging central, and faculty, careers events
  • Co-ordinate rota for Open Days and other marketing events
  • Source and update external events
  • 2. Assist Information Manager, relating to:

  • Contribute to the maintenance and development of an effective and engaging Careers on Canvas site, Careers website and other channels
  • Review existing information, in line with the current information policy, GDPR, and WCAG requirements, to maintain its currency, relevance and accessibility to students and graduates on our Canvas modules and other channels
  • Ordering and stock-monitoring internal and external hard-copy resources in careers office and Student Hub, and elsewhere on campus as appropriate
  • 3. Using a range of communication channels and making recommendations for appropriate and effective use to promote Careers to students, graduates and staff across the university in print and digital media, and in person. Create high-quality and engaging content for student and recent graduate communications channels including emails, social media, newsletters, and printed content

    4. Supporting and implementing a coherent communications schedule, content and campaigns that supports Careers operations to students

    5. Managing Careers' social media channels, overseeing contributions from our Career Crew of student interns and acting as Career Crew Team Leader

    6. Support the co-ordination and sharing of employability data to support service objectives, including reporting on impact of communications and engagement

    7. Work with other SSE colleagues as part of a Communications Working Group to ensure consistency, efficiency, and effectiveness across service to all audiences

    8. Liaise with relevant departments and colleagues across the university as required (e.g. Faculties, Communications and Marketing and Alumni) to support the promotion of Careers Service and SSE activities internally and externally

    As part of SSE admin team:

    1. Provide second-line response to enquiries to SSE from students, staff and external organisations

    2. Manage and monitor enquiries via UniDesk, email, TARGETconnect questions, social media, responding and redirecting queries as appropriate

  • Support, providing training and back-up when required, to colleagues in the Student Services Hub
  • 3. Oversee TARGETconnect, and manage queries – e.g. registering new users, supporting staff users, trouble-shooting

    4. General office administration, including finance, purchasing, payroll, HR issues, such as annual leave, booking meetings and travel, minute-taking, etc

    5. Provide administrative support for the Careers team and as required for SSE, including PA duties for the Head of SSE

    6. Represent Careers and SSE at internal and external events to raise the profile and promote opportunities across prospective and current student/graduate/staff audiences

    7. Other tasks as and when required, including providing cover for other SSE co-ordinators

    Essential Criteria
  • Educated to at least HNC/HND level with experience in a relevant role or substantial equivalent experience in an administrative role
  • Knowledge of, or interest in, the higher education sector and the student / graduate experience (either through lived experienced as a student or substantial work experience in the sector)
  • An ability to communicate, establish and maintain effective partnership working with colleagues at all levels within the Service and the University
  • A commitment to teamwork
  • Effective time management and the ability to work flexibly on several projects simultaneously
  • IT literacy including use of the full Microsoft Office suite (inc Word, Excel, SharePoint, Teams); relevant CRM/student databases (e.g. TARGETconnect); and social media
  • Experience of developing resources and/or promotions
  • Desirable Criteria
  • An understanding of careers education, Information, advice and guidance (CEIAG)
  • Specific knowledge of the following IT packages would be useful:
  • TARGETconnect
  • Unidesk
  • Canvas / similar VLE
  • Web CMS
  • Talent Link
  • Agresso
  • EvaSYS
  • Canva / design packages
  • An understanding of how to effectively utilise digital and social media
  • An interest in working with diverse groups within the student body
  • Experience of developing resources and/or promotions for students
  • Analytical skills to assist with reporting as required
  • Capacity to use data visualisation or analysis tools
  • The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

    From this employer

    Recent blogs

    Recent news